JEN Singapore Tanglin by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Singapore
JEN Singapore Tanglin by Shangri-La
1A Cuscaden Rd, Singapore, 249716, Singapore
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We Price Match
Last booked 32 mins ago
Highlights
Free parking
Varied breakfast
Sparkling clean
Excellent service
Lots to doShow More
Amenities
Public parkingFree
Outdoor swimming poolFree
Spa
Massage room
Gym
24-hour front desk
Luggage storageFree
Bar
All Amenities
Property Description
Capture moments and create memories at JEN Singapore Tanglin by Shangri-La, where our playful designs and tech driven experiences are made for engaging.
Tucked in the tranquil side of Tanglin, discover local secrets on your doorstep – whether a walk to the shops along Orchard Road, a stroll to the UNESCO heritage Singapore Botanic Gardens or a bicycle ride exploring the quaint neighbourhood of Dempsey Hill. Whichever mode of transport you choose- walking, cycling or hopping onto a bus or car- the hotel is centrally located near Orchard Road and a 2-minute walk from Orchard Boulevard MRT station, getting around is oh-so-convenient.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite at J65, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
Make yourself at home in one of the 565 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
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9.2/10
GreatSpeedy check in and fast check out. Walking distance to Orchard Boulevard MRT.
All 876 Reviews
Surroundings
Metro: Orchard Boulevard
(240m)
Metro: Napier
(580m)
Airport: Singapore Changi Airport
(23.8 km)
Train: Woodlands Train Checkpoint
(19.2 km)
Landmarks: Shaw Theatres Lido
(860m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
14
Superior king Room
1 King bed
25m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Shower with grab bars
Check Availability
18
Executive Suite
1 King bed
50m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
12
Superior twin Room
2 Single bed
25m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
7
Club Room
1 King bed or 2 Single bed
25m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
11
Deluxe Room
1 King bed or 2 Single bed
25m² | Floor: 10-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
11
Club king Room
1 King bed
25m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
4
Premier Suite
1 King bed
75m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Tableware
Check Availability
9
Club twin Room
2 Single bed
25m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
10
Deluxe twin Room
2 Single bed
25m² | Floor: 10-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
8
Superior Room
1 King bed or 2 Single bed
25m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Deluxe Suite
1 King bed
63m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Tableware
Check Availability
11
Deluxe king Room
1 King bed
25m² | Floor: 10-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
876 reviews
Verified Reviews- Cleanliness9.3
- Amenities9
- Location9.3
- Service9.1
Average for similar properties in Singapore
AI Summary
The accommodation impresses with friendly, attentive staff, good facilities, convenient location near shopping and dining, and cozy, spacious rooms. Guests enjoy the delicious breakfast and well-maintained amenities.
Reb.
February 16, 2025
I enjoyed a relaxing weekend stay just after Valentine’s Day, complete with club lounge access. The romantic ambiance was still in the air, adding a lovely touch to the experience. The food served in the lounge was delicious, and the breakfast the following morning was equally satisfying. The room amenities were a standout—I especially appreciated the bidet in the bathroom and the incredibly comfortable, fluffy bedroom slippers. The Nespresso machine was a nice touch, perfectly catering to my caffeine needs. Overall, it was a delightful and pleasant stay that I would highly recommend!
Anonymous User
March 8, 2025
The room was very clean and comfortable, equipped with toothbrushes, toothpaste, slippers, and towels. However, there were no bottled waters, as they provided filtered water for you to refill. There was one issue with the shower though—the drainage was extremely slow, so I ended up standing in dirty water while showering. I reported this to the staff, but they suggested I use the GYM shower in the morning instead. It was only after I proposed changing rooms that they arranged for it.
As for the location, the hotel is a 5-minute walk from the subway station. There’s a supermarket and a bakery inside the hotel, but they aren’t local and are part of the hotel. That said, the same hotel chain has another branch in the city center, which is more conveniently located. However, this one is quieter.
房間非常乾淨舒適，提供牙刷、牙膏、拖鞋和毛巾。但是沒有提供瓶裝水，因為酒店提供了過濾水供客人自行加水。不過，淋浴間有個問題——排水非常慢，洗澡時只能踩著積水進行。我向職員反映後，他們建議我早上到健身房的淋浴間洗澡。直到我提出換房，他們才安排了更換。
至於位置，酒店距離地鐵站僅需步行5分鐘，酒店內有超市和麵包店，但這些店鋪並非當地的，而是酒店內部設施。同一家酒店連鎖在市中心也有一間分店，那間分店位置更加便利，但這一間則相對安靜一些。
Guest User
March 20, 2025
Their service are so so. Seems like there isnt any communication among the team.
Anonymous User
February 1, 2025
Good location, near to mrt transport, easy to move about. Room is clean and the hotel staff is friendly, thank you.
Anonymous User
January 12, 2025
Easy access, opposite MRT Station ( Orchard Blvd ). Hotel connected to shopping malls. Clean and spacious room.
lovetravelling
December 28, 2024
A great place to stay. Room is spacious. Staff are friendly. Walking distance to botanic Gardens for a morning or evening walk. A 15 min walk to main stretch of Orchard. Otherwise it is just a train station away.
Quiet and peaceful.
Guest User
December 27, 2024
Room was compact but clean. Breakfast options had local food such as roti prata, and the curry chicken was delicious. Check-in took about 15 minutes of waiting before my turn, with just 2 people in front of me.
Rayna.f
December 29, 2024
I had a wonderful stay at Jen Hotel, especially on Christmas Day. The hotel is exceptionally clean, quiet, and located in a very convenient area. The overall atmosphere made my experience truly enjoyable. I would highly recommend this hotel to anyone looking for a comfortable and pleasant stay.
Services & Amenities
Most Popular Amenities
Public parking
Free
Outdoor swimming pool
Free
Spa
Additional charge
Massage room
Gym
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Cafe
Taxi booking service
Bicycle rental
Free
Currency exchange
Service robots
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool bar
Pool umbrellas
Parking
Public (not only for guests) is available Off-site parking. Limited parking spaces Reservation not possible
Public parking
Free
Transportation
Taxi booking service
Bicycle rental
Free
Public transport tickets available
Front Desk Services
Currency exchange
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Self check-in kiosks
Electronic ID reader for check-in
Languages Spoken
English
Chinese (Mandarin)
Hindi
Malay
Food & Drink
Cafe
Bar
Room service
Snack bar
Health & Wellness
Gym
Massage room
Spa
Additional charge
Beauty and makeup
Public Areas
Shopping mall
Elevator
Smoking area
PA and sound system
Non-smoking floor
Executive floor
Chinese instructions
Service robots
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (off-site)
Laundry room
Facilities for Children
Children's meals available
Children's pool
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Stair-free main entrance
Visual alarm devices in hallways
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Chinese, Asian, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | SGD 22.57 (approx. US$17.18) per person |
Children 13–17 years old | SGD 45.14 (approx. US$34.36) per person |
Adult | Buffet:SGD 45.14 (approx. US$34.36) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1994
- Renovated: 2007
- Number of Rooms: 565
Capture moments and create memories at JEN Singapore Tanglin by Shangri-La, where our playful designs and tech driven experiences are made for engaging.
Tucked in the tranquil side of Tanglin, discover local secrets on your doorstep – whether a walk to the shops along Orchard Road, a stroll to the UNESCO heritage Singapore Botanic Gardens or a bicycle ride exploring the quaint neighbourhood of Dempsey Hill. Whichever mode of transport you choose- walking, cycling or hopping onto a bus or car- the hotel is centrally located near Orchard Road and a 2-minute walk from Orchard Boulevard MRT station, getting around is oh-so-convenient.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite at J65, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
Make yourself at home in one of the 565 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.