Casco Bay Hotel, Ascend Hotel Collection

Casco Bay Hotel, Ascend Hotel Collection Reviews

Casco Bay Hotel, Ascend Hotel Collection

80 John Roberts Rd, South Portland, United StatesView Hotel Details
Casco Bay Hotel, Ascend Hotel Collection
Casco Bay Hotel, Ascend Hotel CollectionCasco Bay Hotel, Ascend Hotel CollectionCasco Bay Hotel, Ascend Hotel Collection
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Casco Bay Hotel, Ascend Hotel Collection Guest Reviews

4.2/5
Very Good
103 Reviews
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(103)
Positive reviews(96)
Negative reviews(7)
Melissa
Standard Room, 2 Double Beds, Non Smoking
Checked in Oct 2022
Family
19 Reviews
5.0/5
Outstanding
Posted on Oct 20, 2022
Was a great night very clean and people were nice
Guest User
Standard Room, 2 Queen Beds, Non Smoking
Checked in Jul 2022
Family
60 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2022
Very nice place to stay very nice people and very nice rooms
Hacene
Standard Room, 2 Double Beds, Non Smoking
Checked in Nov 2023
Couples
1 Reviews
4.0/5
Very Good
Posted on Nov 13, 2023
Good hotel but the heating in the room is too noisy and for breakfast, there is only one toaster for the whole hotel. We are satisfied with our stay.
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Arthur
Checked in Mar 2024
Family
4.0/5
Very Good
Posted on Mar 11, 2024
friendly staff, nice basic room, paint job looks like a kindergartener painted in the bathroom, not a big deal just a notice . room basic and nice. breakfast was good, breakfast attendant very nice. a pleasant surprise. for a last minute stay dirty un renovated halls, dented waslls
Katherine
Checked in Mar 2024
Family
3.0/5
Posted on Mar 11, 2024
It wasn’t the worse hotel I’ve ever stayed at but it wasn’t the best either, upon checking the front desk staff was super friendly and checking in was easy, one up to the room on the second floor we noticed an odd smell, I went to use the bathroom and the entire bathroom floor and toilet was covered in small black hairs, some looked like (down below) and some looked like it came from someone’s head, I went down to tell the front desk about it and they moved us to the third floor. This was a little better but not by much, the back of the toilet was covered in yellow pee stains. We stayed regardless because my son and I were tired. Breakfast was average. Overall 3 out of 5 stars for me.
Alimasi
Checked in Mar 2024
Friends
2.0/5
Posted on Mar 11, 2024
Cleaning is upon request, but even when you request you still don’t get it. AC leaking water in the room
Jeff
Checked in Mar 2024
Other
3.0/5
Posted on Mar 7, 2024
Our stay was good. The only issue was there was old food on the floor. I picked it up floor was not cleaned very good
Shannon
Checked in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 6, 2024
We reserved two rooms for a one-night stay. Our rooms were clean and very comfortable. The included breakfast had a wide selection including waffles, eggs and sausage. We will certainly stay again. The front desk staff were very friendly.
Joseph
Checked in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 5, 2024
For the most part everything was great but the bathroom was still dirty mainly the shower there was soap scum build up in some areas.
Brenda
Checked in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 5, 2024
We were very pleased with our stay. Nice rooms and delicious complimentary breakfast. The staff were extremely friendly and accommodating.
WILLIAM
Checked in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 23, 2024
Property is clean, quiet, and convenient. Excellent value for the rate. Bathroom should have tissues and a drinking cup or two, otherwise an excellent value.
Hannahbelle
Checked in Feb 2024
Family
4.0/5
Very Good
Posted on Feb 20, 2024
Great location! Some more time and attention could be spent into ensuring rooms and amenities are clean for guests upon arrival.
Matthew
Checked in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 19, 2024
Great location and friendly staff. Hotel and room were clean and comfortable. Pleased with the stay!
Maddasin
Checked in Feb 2024
Other
2.0/5
Posted on Feb 13, 2024
The bathroom was dirty and there was still toothpaste in the sink plus lots of hairs on the wall in the bathroom. The rest of the room was very dusty. There were stains on our linen.
Steven
Checked in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 8, 2024
Late night staff is not so friendly but the lady who checked me in was very friendly and accommodating and I would only recommend this place because of her