Holiday Inn Southampton Reviews
Holiday Inn Southampton
Herbert Walker Ave, Southampton, United KingdomView Hotel Details
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1 night
Holiday Inn Southampton Guest Reviews
4.3/5
Very Good
135 Reviews
Verified reviewsLocation4.4
Amenities4.1
Service4.3
Cleanliness4.4
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All Reviews(135)
Positive reviews(124)
Reviews with photos/video(9)
Great service(8)
Clean and tidy(7)
Awesome stay(6)
Delicious breakfast(5)
Convenient location(5)
Negative reviews(11)
Guest User
Twin Room
Checked in Apr 2024
Solo travelers
7 Reviews
Very Good
Posted on Apr 15, 2024
Right next to the Mayflower Harbor. Convenient for travel. Nice scenery. IKEA is within 10 minutes' walk. I didn't choose breakfast this time. It was good according to the introduction. I will choose it next time.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am happy to hear that overall, your stay was pleasant one. I hope to see you soon again.Regards,Holiday Inn Southampton
MarcoAden
Standard Super King Room with City View
Checked in Mar 2024
Family
1 Reviews
Posted on Apr 1, 2024
The hotel room is clean, but the lighting in the room is insufficient. The service attitude of the staff is good. There are only two elevators and the space is small. They can only carry two to three people plus luggage at a time. Unfortunately, there was a problem with both elevators and we had to go. stairs.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am sorry you didn’t quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you soon again.Regards,Holiday Inn Southampton
Guest User
Twin Room
Checked in Mar 2024
Friends
11 Reviews
Very Good
Posted on Apr 12, 2024
Good service. IHG members can check out at 2pm. Breakfast is good. It is close to the cruise port, just a 10-minute walk away.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I hope to see you soon again. Regards, Holiday Inn Southampton
Xiangyangzhangerpao
Standard Room
Checked in Mar 2024
Business travelers
4 Reviews
Great
Posted on Mar 26, 2024
Free parking, close to the port, glass sound insulation is not good
Original TextTranslated by Google
Response from Property: Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I hope to see you soon again.Regards,Holiday Inn Southampton
Guest User
Standard Room
Checked in Feb 2024
Couples
9 Reviews
Very Good
Posted on Mar 6, 2024
房間整潔，體驗不錯！
Translate
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn
Tamgz
Wheelchair Accessible Double Room
Checked in Feb 2024
Family
2 Reviews
Very Good
Posted on Feb 24, 2024
This hotel is located in the city center, close to shops and restaurants. The bathroom and shower room are large, but the shower room does not have heating. The overall facilities are old and you have to pay extra for parking.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn
CW
Checked in Jan 2024
Other
Very Good
Posted on Jan 22, 2024
Great location and the staff are super friendly and helpful. I had a upgraded of my room as half of the electricity plugs in the room are not working. Cleaning level need to improve, there was dirt on the towel.
Richard
Checked in Jan 2024
Other
Posted on Jan 13, 2024
The breakfast and dinner is excellent
The room
the elevator is terrible Just one and very slow
Hongsezhanshi005
Standard Queen Room with Single Sofa Bed
Checked in Jan 2024
Family
33 Reviews
Outstanding
Posted on Jan 11, 2024
fully equipped
Environment: clean and tidy
Service: Professional
Original TextTranslated by Google
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn
Guest User
Standard Twin Room with Harbour View
Checked in Dec 2023
Family
21 Reviews
Outstanding
Posted on Jan 4, 2024
滿意👍，
衞生：好
設施：可以
環境：👌
Translate
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn
Guest User
Standard Room
Checked in Dec 2023
Couples
11 Reviews
Outstanding
Posted on Feb 10, 2024
Very good, breakfast is very special, standard English breakfast, buffet and drinks are good, the service is also fast, coffee buffet
Original TextTranslated by Google
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn
Warren
Checked in Dec 2023
Other
Outstanding
Posted on Dec 23, 2023
A great venue for staying prior to a transatlantic voyage from Southampton
Susan
Checked in Dec 2023
Family
Outstanding
Posted on Dec 21, 2023
Handy for cruise terminal
Zin Ting
Standard Queen Room with Single Sofa Bed
Checked in Dec 2023
Family
1 Reviews
Posted on Jan 1, 2024
A bit far from the train station, only one elevator is working, the other one is in maintenance.
Staffs are friendly and helpful.
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn
Guest User
Standard queen Room
Checked in Dec 2023
Couples
2 Reviews
Very Good
Posted on Dec 22, 2023
It's was amazing
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn
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