Name: Holiday Inn ST. George Conv Ctr
Address: 1808 Crosby Wy, St. George, Utah, 84790, 1808 Crosby Wy, Overseas, United States
Rating: 4.4

Holiday Inn

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Positive reviews

홀리데이 인 호텔을 출장 중 이용하게 되었는데 출장 간 완벽한 하루를 보낼 수 있게 되었습니다. 숙박 시 훌륭한 서비스 감사드립니다. 다음번에 다시 이용하겠습니다.

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Pets allowed

All Languages

Korean

All Room Types

Standard Room

Needs better signage near the highway to let people know which exit to take. Conner was excellent by getting us moved when the air conditioner did not work properly.  I think the hotel could do a better job when something is wrong with the room to give a free breakfast or other meal in the restaurant attached. I had to ask for that. We had another problem with the second room. Jeff the maintenance person came and got the issue in the bathroom fixed for us.  I cannot say enough about these two people and their commitment to customer service. Jeff also brought us a snack for my grand daughter which was much appreciated.  I am sure that was out of his pocket and my granddaughter liked it. Pool was pleasant. Restaurant was mediocre and the waitress had no idea what gluten free was or how to make substitutions to accommodate a person with dietary requirements. I would think training might come into play but... I am sure I do mot get paid to train the staff at restaurants, I should!

We booked a King room through Trip.com. However, when we arrived, the Hotel informed us that we booked a Standard Room and gave us a two queen room. We showed them our Trip.com booking confirmation and they simply said we should book directly through the hotel. They refused to address the issue, offer a compromise/solution or even to apologize for the mix-up. Customer service was absolutely horrible. Needless to stay, I will never stay at a Holiday Inn again. 

Our trip was extended and we booked with a Marriott for our additional nights. They treated us like valued customers and made us feel we were the only ones staying in the hotel. Holiday Inn could learn from other hotels.

Close to the high-speed, small town shopping is convenient. The decoration is new and the equipment is complete. Even though breakfast is not self-service, ordering is required, and the waiter service is not timely enough, which is a bit inconvenient.

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Discover 101 Holiday Inn ST. George Conv Ctr reviews, rated 4.4 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn ST. George Conv Ctr Reviews: 101 Verified Reviews Latest 2024 | Trip.com

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