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Tokyo International Hotel Guest Reviews
4.2/5
Very Good
79 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All Reviews(79)
Positive reviews(75)
Reviews with photos/video(2)
Negative reviews(4)
wan sze Ngan
Deluxe Room
Checked in Mar 2024
Friends
1 Reviews
3.5
/5
Posted on Apr 1, 2024
Although the MRT station is some distance away, shopping is convenient nearby. The staff are polite and friendly, and the service is attentive.
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Imad
Super King Suite
Checked in Mar 2024
Business travelers
16 Reviews
1.7
/5
Posted on Mar 6, 2024
I had several problems at this hotel during my stay:
1. They charge extra money for extra towels
2. They have no paper cups for coffee downstairs
3. They lock the hotel door after midnight and you have to wait on the receptionist to open the door for you
4. Their check out is at 11 not 12 and they enforce it
5. No coffee capsule in the room
The hotel is not very big and seems to be in a rather old building. The elevator has a few stairs in front, so it's not accessible for wheelchairs.
The rooms are very clean and in good condition. The only downside might be that there's no walk-in shower but only a bathtub with curtain. Room size is not very big but good by Taipei standards.
Breakfast is served in a small restaurant room with limited choices. It wasn't a problem though as they always has enough choices for us and quality was very good.
On the top floor (only accessible by stairs from the restaurant) they offer a small gym and a laundry room. It looks a bit improvised but works well. Detergent is sold at the reception.
The main reason for the maximum rating though is the staff. They are all super nice, helpful and make you feel absolutely welcome. Reception staff always remember us and made sure everything is alright, and in the breakfast restaurant it rather felt like family. We absolutely loved it and are looking forward to staying in this hotel again.
Iris
Checked in Dec 2023
Other
5.0
/5
Outstanding
Posted on Dec 20, 2023
Our family was very impressed by their employees, especially the front desk people. They were very friendly and helpful.