Ibis Tallinn Center Reviews
Ibis Tallinn Center
Juhkentali 28, Tallinn, EstoniaView Hotel Details
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1 night
Ibis Tallinn Center Guest Reviews
4.6/5
Great
84 Reviews
Verified reviewsLocation4.4
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(84)
Positive reviews(82)
Reviews with photos/video(21)
Awesome stay(31)
Clean and tidy(24)
Friendly host(21)
Delicious breakfast(16)
Convenient public transportation(8)
Great value for money(7)
Negative reviews(2)
Mlwee
Standard Double Room
Checked in Apr 2024
Couples
8 Reviews
Outstanding
Posted on May 3, 2024
everything was great, room, food, facilities 👍
would recommend to friends for future trips
Guest User
Standard Twin Room
Checked in Mar 2024
Couples
4 Reviews
Amazing
Posted on Mar 2, 2024
Late arrival by bus and chose to stay here because the proximity to the bus station. A good Ibis hotel as all expectations for a Ibis hotel met - cleanliness and cozy. Even better, this is the most spacious ibis hotel I have ever stayed.
Response from Property: Dear Guest, We are happy to hear you had a positive experience at ibis Tallinn Center hotel! We hope your next visit will be as pleasant as the previous one.Sincerely,StiinaReception
Teacher Harry
Standard Twin Room
Checked in May 2024
Solo travelers
49 Reviews
Outstanding
Posted on May 31, 2024
This is an up to date, modern hotel in a beautiful city. Tallinn is fairly small and quiet, but with a rich history. The staff are very congenial. The hotel is close to the airport; I walked from the airport to the hotel at about 2 AM. Very safe. A bus stop is steps from the front door.
sybbiesontheroad
Standard Double Room
Checked in Nov 2023
Solo travelers
47 Reviews
Very Good
Posted on Nov 16, 2023
The room is clean and relative new. Breakfast is basic. The hotel restaurant was almost empty during lunch and still I had to wait forever to be served and for my order to be taken. The waitress was aware I entered the restaurant. That's a pity as the food was good.
Response from Property: Dear sybbiesontheroad,Thank you for sharing your feedback. We're glad to know that you found the room clean and relatively new. However, we apologize for the delays and service issues you experienced in the restaurant. Your comments are valuable, and we will address them with our team to improve our service. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Best regards,JanelyAssistant Front Office Manager
Guest User
Standard Double Room
Checked in Nov 2023
Solo travelers
9 Reviews
Outstanding
Posted on Nov 14, 2023
Located 8 mins away by feet from the bus station, 11 mins - to Stockmann, 24 mins - to old town. Smooth check in. Nice staff in general (though the lady at the reception just ignored me when I greeted her in the morning). My room had a street view. Quiet (if window is closed), clean, comfortable, bed and pillow were great. All I needed was there. Breakfast was good (continental, buffet).
Response from Property: Dear Guest,Thank you for your detailed feedback. We're delighted to hear that you had a smooth check-in, and overall, a positive experience. Your comments about the room, cleanliness, and breakfast are appreciated. However, we apologize for any lapse in service, and we'll address the matter with our staff to ensure a consistently pleasant experience for all guests. We hope to welcome you back in the future.Best regards,JanelyAssistant Front Office Manager
Guest User
Standard Double Room
Checked in Apr 2024
Friends
1 Reviews
Outstanding
Posted on Apr 15, 2024
The hotel is clean, smells nice has great food and service.
I would recommend this as a base for exploring Tallinn.
Guest User
Standard Double Room
Checked in Sep 2023
Couples
10 Reviews
Posted on Sep 11, 2023
Hotel is convenient and near town but very noise from the car traffic. the double panel window helps to reduce the noise a bit
Response from Property: Dear Guest, Thank you for your feedback! We're glad you found our hotel convenient and close to town. We appreciate your understanding about the traffic noise and are pleased that our double panel windows helped mitigate it.Best regards, JanelyAssistant Front Office Manager
DAISY WAN98
Standard Twin Room
Checked in Jul 2023
Business travelers
4 Reviews
Outstanding
Posted on Jul 17, 2023
The front desk service was very good, the hotel environment was great, and the experience was good, so we chose ibis for both of our trips to Tallinn.
There is a scooter at the door, which is very convenient.
Response from Property: Dear Daisy,Thank you for your review! We're delighted to hear that you had a very good experience with our front desk service and found the hotel environment great. It's wonderful that you chose to stay with us for both of your trips to Tallinn. We're glad that you found the scooter at the door to be very convenient. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,Best regards, JanelyAssistant Front Office Manager
Zalina
Standard Double Room
Checked in Dec 2023
Friends
6 Reviews
Very Good
Posted on Jan 9, 2024
My second time here and I would stay here again. Breakfast is fine, staff is nice, it’s clean and it’s quiet. The bus station is walking distance.
Response from Property: Dear Zalina,Thank you for choosing to stay with us again at Ibis Tallinn Center and for sharing your experience with us.We're delighted to hear that you enjoyed your second visit and that you plan to stay with us again in the future. It's wonderful to know that you found the breakfast satisfactory, appreciated the friendliness of our staff, and found the hotel clean and quiet. We're also glad that our proximity to the bus station was convenient for you.We truly appreciate your loyalty and look forward to welcoming you back for another pleasant stay.Warm regards,KristinReception
Travel around the world Go!
Standard Double Room
Checked in Jun 2023
Friends
15 Reviews
Outstanding
Posted on Jul 6, 2023
The hotel is very good, including the location, breakfast, 24 hours free tea and coffee, price, very clean, very comfortable bed! Highly Recommend
Response from Property: Dear Guest,Thank you for your feedback. We're thrilled to hear that you found our hotel to be very good, including its location, breakfast, availability of 24-hour free tea and coffee, price, cleanliness, and comfortable bed. Your recommendation means a lot to us, and we appreciate your kind words. Hope to see you again very soon!Best regards,JanelyAssistant Front Office Manager
Guest User
Standard Double Room
Checked in Jun 2023
Solo travelers
3 Reviews
Amazing
Posted on Jun 17, 2023
Hotel is just 5mins bolt ride to Tallinn airport & Ulemiste mall. It doesn’t have stuffs like slipper & kettle, but it’s okay. Breakfast is okay. Doesn’t have much food options near hotel though. But good for 1 night stay.
Response from Property: Dear Guest,Thank you very much for taking a moment to tell us about your stay.We are glad that you were generally happy with it and appreciated our great location, services and cleanliness.We have also taken note of your feedback regarding breakfast as we strive to continuously improve our offerings. Thank you once again for your time and we hope to see you back here in the near future.Best wishes,StefanOperations Manager
Alessandra
Standard Twin Room
Checked in Dec 2023
Friends
4 Reviews
Posted on Jan 18, 2024
Good hotel, please note that the picture with a sauna is a room that has sauna and it’s not available for use. Breakfast is good. A random comment, but there is an advertisement on the bathroom mirror of a burger and beer, not very nice to have an ad on the bathroom.
Response from Property: Dear Guest,Thank you for your feedback. We're glad to hear that you had a good experience at our hotel, Ibis Tallinn Center.We apologize for any confusion regarding the sauna room in the picture. We'll make sure to clarify this in our descriptions to avoid any misunderstandings in the future.We're pleased that you enjoyed the breakfast offerings. Regarding your comment about the advertisement on the bathroom mirror, we appreciate your feedback, and we'll take it into consideration as we review our advertising placements to ensure a more comfortable experience for our guests.Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay.Warm regards,'KristinReception
宓花
Standard Twin Room
Checked in Aug 2023
Family
9 Reviews
Amazing
Posted on Aug 21, 2023
Chose this place just because it was the cheapest option at the moment. The price is good.
The staff is friendly, speaks English fluently, helpful.
The view from window was really great (sea afar, and the beautiful Chinese embassy in front of the building with lots of trees around it).
The only thing that potentially could be better, is if the room had a fridge (but no one promised it, thus it's not a complaint).
S.Lukas
Standard Double Room
Checked in Nov 2023
Couples
15 Reviews
Outstanding
Posted on Nov 25, 2023
Great stay at an affordable price.
Response from Property: Dear Lukas,Thank you for sharing your positive experience with us! We're delighted to hear that you had a great stay at an affordable price. If you have any further comments or if there's anything specific you enjoyed about your visit, feel free to let us know. We hope to have the pleasure of welcoming you back in the future.Best regards,JanelyAssistant Front Office Manager
Anonymous User
Standard Double Room
Checked in Jan 2023
Solo travelers
6 Reviews
Posted on Jan 8, 2023
Overall, acceptable for a budget hotel.
Long queue to check in because only 1 check in clerk.
Hotel clean and modern. Bus stop outside and close to the main bus station.
Housekeeping tried to enter my room at 0900 without knocking as they thought I had checked out (?!). Woke me up. At 10.00 reception called me to apologise for the confusion. Woke me a second time!
Response from Property: Dear Guest,Thank you for taking the time to provide your feedback about your stay at ibis Tallinn Center. We apologize for the long queue you encountered at check-in, as it is not up to our standards to provide a quick and efficient service. We will work on improving this aspect for future guests.We are glad to hear that you found the hotel clean and modern, and that it is conveniently located near the bus stop and the main bus station. We apologize for the inconvenience caused by the housekeeping staff trying to enter your room without knocking. This is not the service we aim to provide and we will take the necessary steps to ensure that this does not happen again in the future.We apologize for the confusion caused by the reception team and for the second disturbance during your stay. We will make sure that the team is better trained to avoid similar situations in the future.Thank you for staying with us and we hope to have the opportunity to welcome you back in the future and provide you with a better experience.Sincerely,Stefan ZabolotnõiFront Office Manager, ibis Tallinn Center Hotel.
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