La Quinta Inn by Wyndham New Orleans West Bank / Gretna

Room was clean, furniture pull out didn't clean behind it had dental pic and debris, carpet nean shampooing.

I stayed for the New Orleans exhibition, but it's not far to the exhibition hall. However, it's quite a long way to downtown. Breakfast was a very simple bread, and I was disappointed that the room was not in good condition.

Moldy smell No blankets Condom rappers behind the dresser light bulbs didn't wrk asked for a blanket and was denied and was givin a sheet. I had to sleep with 2 sheets! Paid for 2 rooms never ever going bk!

When I entered the room, the undeniable smell of urine perfumed the air. I looked for the source and, while getting in bed, I found it. It was the MATTRESS!!!!! I ask to place us in another room, which was accompanied with an apology. In the other room, it smelled less urine-like. YET, I lifted the blanket and noticed 2 DIRTY, I MEAN DIRTY, SOCKS that had been there since who-knows-when!!!!! This meant that the sheets were not cleaned, either!!!! We had to leave!!! This was an emergency trip and we will NEVER go here again!!!

Bed had pee stains on it, carpet is nasty as hell, towels was dirty and smell plus carpet need br shampoo. It’s not worth price they charge

Hotel was dirty. Poorly supplied. Run down. Had to run the shower for 15 minutes to get hot water. Housekeeping did not supply the room with towels, tissues, etc. properly. Requests to front desk to get same were met with “we don’t have any here” responses. Other than the first night check in staff , he was very friendly and professional, everyone seemed to have almost contempt for customers and requests. Because of car issues, had to extend for one night and was lectured by the manager about if items were left in room after checkout time, they would be removed and held for pickup. Not even sure why that came up nor where that came from. I am a frequent guest at LaQuintas around the country. This in no shape or form was equivalent to any I’ve been a guest at prior. In addition this hotel was more expensive than the other properties in downtown New Orleans and other suburbs. The hotel and staff ( other than the gentleman checking me in) are a disgrace to the service industry as a whole and to LaQuinta in particular.

I booked 2 nights stay online & was charged, but when I went to check in, the front desk lady told be she had given my room away because they ran out of rooms. She wasn’t even apologetic but just spoke matter of factly. I had to find another place to stay. I’M STILL WAITING FOR MY FULL REFUND FROM 1 WEEK AGO!!!

bad smell, the bathtub was covered, the water was up to my ankles while I was bathing, I thought I would rent for more days but I decided to move