Best Western St. Louis Inn Reviews

Could use some major updating, but with that being said, it was clean and comfortable. The price was extremely affordable and the owner/manager and his wife were extremely friendly and very accommodating. Would stay again.

You could tell the bathrooms were older. The bathtub had what appeared to be cracking and peeling paint near the drain. The drain itself was gross and full of hair wrapped around the stopper. The rest of the room was great. Perfect for my family of 4s needs. Breakfast was your standard fare. My biggest complaint was the **** smell. It was crazy strong in the bathroom when we first arrived and you got hit by it in the hallways occasionally. Now, i do realize it's legal in Missouri, i just truly hate the smell and come from a state where recreational use isn't legal so I'm not used to it being so in my face. Other than that, the hotel was perfect for the price we paid. We would consider here again if we need a place to stay next time we come visit family in STL

Check-in was amazing. Staff was great. The bed is very firm and not comfortable. Room is clean. Doors were slamming around 0500 and walls / ceiling are thin.

Staff was great, especially the breakfast attendant. Some signs of aging in the rooms but it’s small stuff. Overall, a nice hotel and fairly priced. Next to a Cracker Barrel.

Hotel was clean and well kept. Was definitely in a better part of town. I would stay there again. My only real complaint was the pillows on the bed, they were all half size of a standard pillow but there was 5 or 6 of them.

Bathroom needs updating along with microwave. Room was comfortable but nothing special. Had a laundry area but no machines…

We tried to check in two hours early just to put our things in the room- the guy at the desk said the room was vacant but to check in early we would have to pay $25 which was whatever… we said no and checked in later that night. But the room was so disappointing. Room 101 with jacuzzi- the lock on the door trapped us in the room many times. It stuck so it either didn’t lock or would lock us in. It was dirty- there was a lid from a previous guest in the floor and dust everywhere. The jacuzzi had a brown ring around the drain and particles in it. The bathroom smelled awful. I’m not sure if it was the toilet or shower curtain but it made the room smell like sewage. We had stayed in another jacuzzi room before and it was clean. This was disappointing. The door to the parking lot was right by our room and never locked so anyone could come in from outside at any time. We like to have couples getaways occasionally to enjoy a jacuzzi tub - we won’t be back here.

Found bed bug activity in the room, and the Dave custom construction crew that was staying there was banging on the wall and yelling profanities called staff the were not helpful at all we didn’t even stay the whole night

We stayed at this Best Western in St Louis for 5 nights on a family vacation. We picked it mostly because of the indoor pool and the full complimentary breakfast. My wife and I were a little disappointed there wasn’t a hot tub but our kids had fun in the pool. The breakfast was really nice - eggs, sausage, biscuits, gravy, pastries, bagels, waffles, yogurt, oatmeal, cereal, coffee, and juice. I was a little disappointed that they only include bacon one day a week and all other days are sausage, but otherwise it was a great breakfast. We thought the beds were a little firm, more than we prefer, but the rooms were comfortable and clean.

The motel was very clean, great service, breakfast was great, and hostess was so kind and friendly. Pool was not heated!

The hotel is clean and quiet. The staff at night when we checked in was very friendly and accommodating.

We enjoyed our stay. Everything was great- nice spacious room, clean and nice staff. TThr breakfast had a good variety and was good.

The room was clean upon arrival. All necessities were provided ! The vending machine edibles (snacks) were sparse and the sodas were expensive. The insistence to collect a "just in case of damage" deposit fee of $100 was outrageous and offensive! Staff were informed, polite, and cooperative.

We were given a suite on the lower floor. The first night we had children running around and crying above us. Even after the long drive from Ohio, it was hard to sleep. Both nights the exit was slammed Constantly. We left to drive back to Ohio 2:00 in the morning after being awaken by loud noise.