Casuarina Resort and Spa

Reviews of Casuarina Resort and Spa

Casuarina Resort and Spa

Coastal Road, Trou aux Biches, Pamplemousses, MauritiusSee Hotel Details
Casuarina Resort and Spa
Casuarina Resort and SpaCasuarina Resort and SpaCasuarina Resort and Spa
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Guest Reviews

8.6/10
Very good
53 Reviews
Verified reviews
Location8.7
Amenities8.6
Service8.6
Cleanliness8.6
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Positive reviews(45)
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Guest User
Standard Room
Stay Date Jul 2025
Couple
9 Reviews
8.5/10
Very good
Posted on Oct 16, 2025
The shower suddenly stopped halfway when I was showering! Also, the shower heater would not work sometimes... Good thing is the facilities of the beach & the service staff at the beach - those who handle the glass boat and the kayaks were especially friendly. Beach towels were provided which was nice. The grounds were well kept and there are ducks. Mosquitos too.
Guest User
Standard Room
Stay Date Aug 2025
Solo traveler
5 Reviews
10/10
Outstanding
Posted on Sep 4, 2025
Absolutely wonderful,clean and comfortable place to stay. Thank you so much.
Guest User
Standard Room
Stay Date May 2025
Family
7 Reviews
8.0/10
Very good
Posted on Jun 19, 2025
The hotel and staff are nice. The beach is small, but beautiful and cozy, across the road, it is better to swim in special slippers. The food is quite varied and tasty. The room is spacious (bungalow with a double and an extra bed) There are some small flaws that can be fixed: 1) Make a toilet and a bar on the beach. Now they are not there, it is inconvenient. 2) the audibility in the neighboring rooms is very strong, add soundproofing 3) the room needs repair (painting the walls), outdoor furniture needs to be replaced 4) there was a renovation in the neighboring bungalows (we had A2), it is uncomfortable to be in the room at this time 5) you need to add a shelf in the shower, for accessories. And also add shampoo and conditioner. Now there is one jar on the wall, unmarked, I assume that shower gel or soap. 6) you need to add liquid soap by the sink. Now there is a small solid soap without a soap dish, it is inconvenient.
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Guest User
Standard Room
Stay Date Sep 2025
Solo traveler
1 Reviews
6.0/10
Posted on Oct 23, 2025
My stay went well.
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Guest User
Standard Room
Stay Date Jun 2024
Couple
5 Reviews
10/10
Outstanding
Posted on Aug 3, 2024
Garden Hotel, comfortable living
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royalraj16
Stay Date Jun 2026
Business traveler
10/10
Outstanding
Posted on Jul 2, 2026
One of the most beautiful resorts in the tropical island. You are in a different world as soon as you step into Casurina Resorts. The reception staff is beautiful by looks and mind, with a smooth like wine check in. The rooms are spacious, clean and well maintained. The housekeeping service is like in your finger tips. The food is exotic and rich in a variety venison, beef, pork, lamb, chicken, duck, fish and much more. Evening entertainment, pools, diving, and bars are amazing. The private beach is 50 metres walk and makes your stay luxurious.
6/10
Guest User
Stay Date Jun 2026
Other
10/10
Outstanding
Posted on Jul 13, 2026
We had a wonderful stay! The staff were incredibly caring, attentive, and went above and beyond to make our visit special. They even organized thoughtful surprises for us which made our experience truly memorable. The excellent service and attention to detail made us feel genuinely valued. We highly recommend this hotel and would be delighted to stay here again. Special thanks to Mrs Rose from the kids clud, Mr Steeve and Mr Ellapen from F&B, Rajini & teams from the SPA team, Sabrina& Dimitri, Abel & team for entertainment and the reception team
Guest User
Stay Date Jun 2026
Other
10/10
Outstanding
Posted on Jul 8, 2026
Thanks to Steeve, Ramen, Mahen, Stephane and Chef Kendy for accommodating for us! Service was great and we had a very good lunch!
Guest User
Stay Date Jun 2026
Other
10/10
Outstanding
Posted on Jul 4, 2026
We stayed at the hotel for 1 week on an All-Inclusive board, and had a great time. The whole holiday was very relaxing and enjoyable. This review is based on our All-inclusive experience. We stayed in a superior room which was spacious, clean had plenty of storage. The air conditioning was good, the TV was large and WIFI good. There was also Tea & Coffee making facilities. Everyday our mini fridge was restocked with a large bottle of water and a small bottle of 7up and Pepsi. The bathroom had a great shower and there was always hot water. Towels changed daily. The food at Breakfast, Lunch and Dinner was fabulous. Everything was fresh and had flavour. There was a good “English Style” and continental breakfast choice, with fresh egg station. Both Lunch and Dinner had a choice of curry dishes and there were other meats dishes and pasta. For desert there were small cakes and ice cream. Between lunch and dinner there was afternoon “tea time’, where fresh crepes were made, and either samosas or spring rolls (rotating daily) and cakes. There was also a coffee machine. The hotel’s gardens where well maintained and the beech was just across the road and had sun loungers. The hotel also offered free water activities to choose from, including glass bottom boat, paddle-boards and pedalos. All the staff throughout the hotel were brilliant, polite and always on hand to help. We can’t praise them enough. The Entertainment team were always positive, the bar staff busy and the restaurant team fantastic, all working hard. Just a few mentions to make, Stephane, Anoushka, Loic, Youshi, Steeve, Roonal. The only suggestion we could make is for the WIFI to have better range, for around the Pool and Beech area. But it is good within the rooms and inside the building space. We would definitely recommend and return.
Guest User
Stay Date Jun 2026
Other
10/10
Outstanding
Posted on Jul 4, 2026
This is a great choice for a holiday in Mauritius. It is located in the north of the island and is the driest and warmest part of the island during their winter months. It is an hours drive from the airport. The hotel is located straight across the road from a beautiful beach. The beach has free to use sunbeds for guests of the hotel. There is also free use of kayaks, canoes and surf boards. There are some rocky areas as you walk in to the sea in places, so you should definitely wear beach shoes. There is also a beach bar which does cater for those on all inclusive to either collect or have drinks brought to you on the beach. I believe that this was sold to us as a four star hotel. But by other countries star rating I would say it is a three star hotel. The rooms are quite basic and I would describe them as a bit tired, but don’t let this put you off, you really should try this hotel. It won’t stop you from having a great time. The hotel is very clean and you will see staff all day long cleaning and tidying areas. The atmosphere is very relaxing and laid back. Mauritians are very friendly, welcoming and courteous people. The pool areas and bar are very relaxing, not the best for those who love to maximise their suntans, as there are sail type shades above every sunbed. Plus you are naturally in the shade by around three o’clock. But if a suntan is what is required you have the beach across the way. I would say that the pool and bar areas are not wheelchair or push chair friendly. There are gullies surrounding the pool area, which cause wheels to become lodged and difficult to get out off. Watched this for myself on more than one occasion. Every review for almost every hotel in the world will complain about the food. Brits love to complain about food as if they are gourmet experts. The truth is that the food here reflects their culture which is heavily curry influenced. For some countries this is great, but for us Brits this is nothing out of the ordinary as we can access curries anytime we like in our country. We were given a dining experience as part of our holiday package, and were both hoping for something other than curry by this time. So when we were given an Indian style starter followed by four different curry mains EACH, we were left feeling disappointed. There was enough food here for six people, and ultimately there was a lot of waste. But again don’t rule this place out, there are always other options. There are individual food stations cooking each night. It might be fish, octopus, tuna, lamb or beef. There was also pasta on a few nights. There are cold options as well. So don’t be put off. You will find something.
Guest User
Stay Date Jun 2026
Other
10/10
Outstanding
Posted on Jul 2, 2026
I have just returned home to Germany after an amazing holiday at Casuarina Resort & Spa, and I would like to express my heartfelt thanks to the entire team for making my stay so memorable. From the moment I arrived until the day I left, every member of staff was welcoming, kind, and always ready to help with a smile. A very special thank to Ridhi, who took such wonderful care of me after I accidentally fell in the hotel lobby and Ayushi for kindly printing my airline ticket before my departure. I would also like to thank Mr. Shiva, the Hotel Manager. He is always present, approachable, and genuinely cares about every guest. Upon check-in, I was initially assigned a Family Room. Mr. Shiva kindly arranged for me to move to a beautiful Privilege Garden View Room. Both rooms were spotlessly clean, spacious, and beautifully maintained. As a result of the room change, I also received the opportunity to enjoy a complimentary spa treatment and cocktails at the sister hotel, Le Cardinal. It was a lovely experience, but honestly, I preferred staying at Casuarina Resort & Spa. The warm atmosphere, friendly staff, and excellent facilities made it feel like home. I truly enjoyed everything the hotel has to offer—the restaurant, bar, spa, beautiful beach, swimming pools, and all the other facilities. Every day was filled with wonderful memories. Thank you from Nicole SCHUMACHER from Germany
Guest User
Stay Date May 2026
Other
10/10
Outstanding
Posted on Jun 28, 2026
⭐⭐⭐⭐⭐ We had a truly wonderful evening at Casuarina Hotel and it exceeded all our expectations. From the warm welcome to the delicious dinner and the relaxing atmosphere by the pool, everything was simply perfect. The dinner was excellent, with a great variety of fresh and flavorful dishes. We especially appreciated the peaceful ambiance, which made the evening even more enjoyable. A special thank you goes to the exceptional team who looked after us: * Mr. Sanjay, the Restaurant Manager, for his professionalism and warm hospitality. * Mr. Stephen, the Maître d’Hôtel, whose attention to detail and impeccable service made us feel truly valued. * Aurélienne, our waitress, who was friendly, attentive and always served us with a genuine smile. * Mr. Taukour, the Supervisor, for ensuring everything ran smoothly throughout our visit. Their professionalism, kindness, and dedication to excellent customer service made our experience unforgettable. It is rare to encounter a team that works so seamlessly together while making every guest feel special. Thank you to everyone at Casuarina Hotel for such a memorable evening. We will definitely be back and highly recommend this hotel and its restaurant to anyone looking for exceptional food, outstanding service and a relaxing atmosphere. And If you’re looking for the perfect way to cool down, Frutina Slush is a must-try 🍧
Guest User
Stay Date May 2026
Other
8.0/10
Very good
Posted on Jun 28, 2026
We had a very nice experience at the hotel It maybe be a 3 * hotel but food and atmosphere was really nice Mr Sunjay from restaurant and Mr Shiva from Reception were amazing Hats off to casuarina team
Guest User
Stay Date May 2026
Other
10/10
Outstanding
Posted on Jun 27, 2026
I have been to Casuarina hotel for the first time ,it was excellent ,service very good as well as the food and drinks. The Frutina Slush was excellent
Guest User
Stay Date May 2026
Other
10/10
Outstanding
Posted on Jun 27, 2026
The food was so tasty and service given was incredible. Really nice atmosphere and great cutomer service . Thanks Mr Sanjay ( Restaurant Manager), Mr Stephen ( Maître d’hotel), Mrs Aurelienne and Mr Taukour ( the Supervisor) for the great customer service .