Alea Tulum Reviews
Alea Tulum
Bahia de Soliman, Fracc. Tankah III, Manzana 3 Lote 28, Tulum, MexicoView Hotel Details
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1 night
Alea Tulum Guest Reviews
4.4/5
Very Good
101 Reviews
Verified reviewsLocation4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(101)
Positive reviews(95)
Reviews with photos/video(1)
Negative reviews(6)
Guest User
Ocean View Suite
Checked in Oct 2023
Couples
1 Reviews
Posted on Oct 10, 2023
Nice Hotel at the beach. Not a good beach, a lot of rocks. Quit place. Youtube have to take a taxi from the Hotel, fixed price 500 pesos to tulum. Its very expencive. A bottle of water in the restaurant was 200 pesos, crazy!! Nice service. Varm drinks in the minibar, ask for ice bucket.
tina
Checked in Feb 2024
Couples
Outstanding
Posted on Feb 28, 2024
Love alea and her two sister properties here in Tankah. Quiet but close to Tulum it's the perfect escape from the crowds. Good food, nice staff and beautiful property. One of my favorite retreats.
Faby
Checked in Feb 2024
Couples
Outstanding
Posted on Feb 27, 2024
Definitely enjoyed our stay at Alea. It is beautiful and the staff is very polite. Would recommend it to anyone looking for a nice and relaxing vacation.
Polett
Checked in Feb 2024
Couples
Outstanding
Posted on Feb 7, 2024
Best place to stay!!
Even better than sister hotels at the same location.
First week of February seemed like a very quiet time, highly recommend if you are looking for peace.
Staff is super friendly and funny!
Carl
Checked in Jan 2024
Couples
Very Good
Posted on Jan 22, 2024
Very nice boutique hotel. I enjoyed the swim up pool as well as the food. Staff is friendly and helpful.
Charles
Checked in Jan 2024
Other
Outstanding
Posted on Jan 22, 2024
I really liked the feeling of being away from people, we rented a car, took it into town which was like 12 minutes to tulum. We checked out cenotes everywhere and when we were tired felt so relaxed coming back to our hotel. The food is good at Alea and surrpunding restaurants i recommend trying them all ! Some.of the best tacos are in the middle of downtown go for a little walk its nice.
Susan
Checked in Jan 2024
Family
Outstanding
Posted on Jan 7, 2024
Beautiful property with friendly and helpful staff. The restuarant was amazing as was the included breakfast. Nicely located about 7 miles north of Tulum on the the coast, allowing for tranquility but easy access to all Tulum and the area has to offer.
Rick
Checked in Jan 2024
Couples
Very Good
Posted on Jan 1, 2024
This was a wonderful environment to relax. The only issue was that it seems that hot water in the shower was not always available. The food service was excellent but slow. Also we found that we could dine at other restaurants on the row for some variation. Cost of alcohol was higher than other restaurants...very clean, staff super...even made sandwiches for breakfast when we had to leave at 6:30 am
Rasmus
Checked in Dec 2023
Other
Outstanding
Posted on Dec 8, 2023
Had 5 nice days at Alea!
Startet out with an upgrade to the penthouse - so nice!
Great location, nice beach - a little far from the town.
Nice and helpfull staff, with good language skills.
All and all a great stay!
Mahmoud
Checked in Dec 2023
Other
Posted on Dec 7, 2023
Need to work on the room was moved to 3 room and still stuff weren't working. I literally checked out early because my complaints werent heard. The didn't even want to give a refund for the days i didnt stay
Petek
Checked in Nov 2023
Family
Outstanding
Posted on Nov 28, 2023
If you are looking for a quiet and simple vacation this is the place. Helpful staff. Location is not easy to rich but get a rental car.
Janice
Checked in Nov 2023
Couples
Outstanding
Posted on Nov 11, 2023
Next day upon arrival we were invited by a mayan shaman to a ceremony. The whole staff was incredibly friendly, we witnessed together the wonderful ceremony, it was an amazing experience! They upgraded our room and we had an incredible view, we were also lucky to bring binoculars and a tripod, so we were able to see the birds closer and we took incredible pictures. The hotel is clean, the food is fantastic, i loved the breakfast chia and avocado bowls. We will surely stay there again. Gracias Alea Tulum ❤️💯
Kelli
Checked in Nov 2023
Family
Outstanding
Posted on Nov 6, 2023
For us, the staff made it a great stay. Very friendly. Especially Eric at the front desk, Rafael and the young lady at the desk with the pinkish hair. Very helpful with answering questions and friendly. The thing about the property is the deck area needs some work, especially the stairs going into the water.
Michelle
Checked in Oct 2023
Couples
Very Good
Posted on Oct 6, 2023
This was a very nice, clean and picturesque place.
It is located 15 mins between Akumal and Tulum downtown.
The staff were great, friendly and very helpful and kind. The food was really good and service was wonderful.
Special thanks to Alexis for being such a helpful n kind host and Manuel for the amazing cocktails.
Nicole
Checked in Oct 2023
Couples
Outstanding
Posted on Oct 3, 2023
We arrived a few hours early and had no problem with early check in. The front desk staff were extremely welcoming. They gave us a tour of the hotel prior to bringing us to our room. The hotel was very clean and had a beautiful view of the private beach. All the staff we dealt with were extremely kind and helpful. The location is about 15 mins from Tulum and is a great place to unwind. The views are amazing and the private dock was a great place to see the sunrise and sunset. This hotel is a must if you are looking to stay in the area. We will definitely be returning.
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