Although we have Stayed in the premier room is many times we have always found the staff to be very polite and accommodating. Unfortunately this was not the case of all staff at Warwick. The receptionist was friendly enough but in the evening one of the members of staff, we found very rude and dismissive twice. We almost felt that she was doing us a favour and was totally disinterested in keeping the customer happy. Also, it was the worst night sleep I’ve had in a premier inn ever. The pillows were awful and the bed was not that comfortable which is a little bit of a shock as I usually very good.