Comfort Suites

Comfort Suites Reviews

Comfort Suites

28049 Wixom Rd, Wixom, United StatesView Hotel Details
Comfort Suites
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1 night

Comfort Suites Guest Reviews

3/5
101 Reviews
Verified reviews
Location3.0
Amenities3.0
Service3.0
Cleanliness3.0
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All Reviews(101)
Positive reviews(40)
Negative reviews(61)
wangfwd
2 Queen Beds Suite Non-Smoking
Checked in May 2023
Business travelers
50 Reviews
2.0/5
Posted on Jun 17, 2023
The low-end ones have relatively poor facilities, poor sound insulation, and poor sanitation at the entrance. Bad breakfast food
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james
Checked in Feb 2024
Other
3.0/5
Posted on Feb 9, 2024
Was not impressed with the required $150 deposit that wasnt stated at booking,the carpet in our rooms didnt look like they had been vacuumed
Kate
Checked in Jan 2024
Other
2.0/5
Posted on Jan 24, 2024
The first room they put me in was clearly not intended for guests. The telephone cords were broken so I was unable to access the front desk. The TV didn’t have a signal. I had to go to the front desk 3 times before he gave me another room. There was also a dirty tissue in front of the love seat. The next room had greasy hand prints on the table and cigarette ashes on the night stand. The dust buildup on the lamps was in acceptable.
Verified traveler
Checked in Jan 2024
Business travelers
2.0/5
Posted on Jan 22, 2024
Charged $150 deposit at check-in. Sheets had cigarette burns in sheets, sheets had stains and tears. Light in bathroom blinking as well as large crack in sink.
Kevin
Checked in Jan 2024
Other
3.0/5
Posted on Jan 9, 2024
Avoid this place. Pool was closed but the room was filthy. Phone disgusting, wall had something spilled on them, toilet seat coming off, tub would not drain, tv remote dirty dust and dirt everywhere, wallpaper peeling off. Heat was completely shut off when we entered room temperature was 61. It looked like they were starting a renovation but no excuse for conditions. No hot breakfast food only bread for toast with nothing to put on it. Bowls for jam were emty and disgusting.
David-Joseph
Checked in Dec 2023
Other
2.0/5
Posted on Dec 21, 2023
okay room okay area but did not include the 150 deposit and the double charging of a room in the price
William
Checked in Dec 2023
Couples
2.0/5
Posted on Dec 18, 2023
If you need 4 walls and a roof they got it. Anything more and you may want to book somewhere else. The breakfast consisted of rock hard bread. The light fixtures in the room has a ton of dust or bugs in them. The pool was closed. The side door was exit only even though there was a slot for a room key to unlock it. (Guessing its broken and they havent fixed it yet.)
Beth
Checked in Dec 2023
Other
3.0/5
Posted on Dec 12, 2023
The staff was nice, but the room was not clean. The bedding seemed clean. So that was good. Dusty and deferred maintenance. The halls smelled of smoke.
Amber
Checked in Dec 2023
Business travelers
2.0/5
Posted on Dec 8, 2023
Overall stay was comfortable, convenient and inexpensive. Things that werent the greatest - was told i was going to get a king rokm witha jetted tub. There was no jetted tub. I was aactually lookinf forward to using it. - bed was very sunken in the middle. - was told there was a hot breakfast in the am. There was a small assortment of contential items, but nothing warm. They did have warm chafing containers that were empty and not used both days I was there.
Brian
Checked in Nov 2023
Family
1.0/5
Posted on Nov 30, 2023
The owner if this facility is obviously a penny pincher and doesnt understand the value of reinvesting into the property. The beds had stains, the wall paper was coming off the walls, the door didnt shut unless pushed, the was crap on the walls, their werent any towels available for the pool, the gym was only like 3 pieces of equipment, the incidental hold was $150 vs the $25 I normally pay at Hampton. Do yourself a favor and find a different property to stay at, no amount of savings is worth staying here.
Erica
Checked in Nov 2023
Family
1.0/5
Posted on Nov 19, 2023
The elevator floor was filthy and there were smears all down the walls. The couch and floor in our room had not been vacuumed in a very long time. The couch and the floor had stains all over. We immediately left and went to a different hotel.
Todd
Checked in Nov 2023
Family
1.0/5
Posted on Nov 11, 2023
While the hotel was convenient as location off the highway, the desk clerk dressed very unprofessional. Good thing I have a little flashlight on my keyring as the lights didn't work when we got there at dark. I pulled back the covers on the bed and there was hair everywhere, GROSS! My sisters refrigerator had something growing in it in her room. Another lady I talked to said her door wouldn't even lock. Hotel was overall dirty, breakfast was less then mediocre. I wouldn't recommend this place to anyone. Dept of heath needs to visit this place.
Jeremy
Checked in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 6, 2023
It was a beautiful hotel with great Halloween decor in the lobby, comfortable beds, and quiet night. Thank you.
Robert
Checked in Nov 2023
Other
1.0/5
Posted on Nov 2, 2023
Very dirty and dusty. Listing of amenities included things that were not available. The breakfast area was dirty, the milk was sour and breakfast items were very limited. Won’t stay here again!!!
Rachel
Checked in Oct 2023
Family
1.0/5
Posted on Oct 30, 2023
The room and hotel was extremely dirty and essentially falling apart. Makes the $150 “cleaning hold” they put on your card seem ridiculous.