Holiday Inn Express & Suites ST Louis Airport Reviews

I needed a wheelchair for my husband who broke his leg- they had one available and switched our room so that it was easy to get in and out. Staff helped us find good food for delivery and helped me get him and our luggage back to the car the next morning

Room was great! Clean, quiet & comfortable. One suggestion, there really needs to be some USB ports in the room.

No television in the evening as they have a glitch in their service affecting random rooms, ours being one, They did send someone to try and fix it with no luck. Rooms very dry and not the best nights sleep but convenient to airport. Good breakfast

The shuttle driver was friendly and the guy at the front desk was friendly as well and very welcoming

The fact they charge so much for rooms & no lounge chair in room. Because they are updating. When you get off a flight you need to relax, before bedrime. So frustrating

Very convenient to have shuttle from airport and they even took us to car rental place the next day after we got in late.

On the plus side, the bed was comfortable and the room was clean and quiet. It could have used another chair beside just the ratty desk chair though. Breakfast was good and staff were super nice. The shuttle was very convenient. On the negative, the fitness center was hot and stuffy (not good when you’re working up a sweat on treadmill) and the TV monitors weren’t set up. Also the neighborhood is a little iffy so no place to walk for food, etc. But overall I had a good stay.

Overall, a great stay. Convenient location and friendly staff

This is an Extremely noisy hotel. I heard every landing and take off from the airport. I heard every toilet flush in rooms surrounding me. I heard clearly every foot step in the room above me. I heard every bit of freeway traffic.

The location to the airport and car rental facility made this an easy choice. I purposefully selected Holiday Inn as I knew what I could expect in the way of a clean room. The shuttle drivers were exceedingly kind and helpful.

Cable went out at night but was working again in morning. Internet was slow

The bathroom had hair all over the shower and on the bathroom floor.

When first entering our room on the third floor saw a roach and heard a fight that resulted in bloodshed (no knives or guns) of two people and mace being used. Tried to check out to move to a different hotel but the front desk employee left the desk unattended for over 30 mins….while the police where still finishing up

Loved the breakfast. That is one of our more important thongs we look for in a hotel. Staff was very nice.