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Wuxi Grand Hotel Guest Reviews
4.3/5
Very Good
1383 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All Reviews(1383)
Positive reviews(1286)
Reviews with photos/video(169)
Easy to get around(75)
Convenient parking(57)
Tasty food(47)
Average sound insulation(37)
Tasty restaurant(22)
Luxurious(13)
Located downtown(10)
Negative reviews(93)
Guest User
Deluxe Business Twin Room (Main villa)
Checked in Apr 2024
Family
16 Reviews
4.5
/5
Great
Posted on Apr 28, 2024
The hotel is in a good location, but the facilities are relatively old and the sanitation can be further improved. The service staff has a good attitude and the service is thoughtful and meticulous. I give it a thumbs up!
Bad air conditioning system. Little variety in food.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Wuxi Grand Hotel. Please accept our best regards from Wuxi Grand Hotel. We are very sorry for the situation you encountered during your stay. The hotel attaches great importance to the problems you mentioned. We have fed back your comments to the relevant departments, followed up the investigation and coordination, and found out the shortcomings and made improvements. We sincerely invite you to visit us again!
Anonymous User
Business Twin Room (Main villa)
Checked in Apr 2024
Family
7 Reviews
2.7
/5
Posted on Apr 21, 2024
衞生非常糟糕,馬桶蓋上居然有尿漬,早上起來手上被咬了幾個包
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Guest User
Deluxe Business Twin Room (Main villa)
Checked in Apr 2024
Friends
7 Reviews
3.7
/5
Posted on Apr 22, 2024
房間較老,設施一般。
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Guest User
Deluxe Business Queen Room (Main villa)
Checked in Apr 2024
Family
5 Reviews
4.7
/5
Amazing
Posted on Apr 20, 2024
房間設施較好,乾淨衞生,服務很周到,不愧為老牌酒店。
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Guest User
Deluxe Business Queen Room (Main villa)
Checked in Apr 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Apr 21, 2024
各項服務都滿意!
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Guest User
Business Twin Room (Main villa)
Checked in Apr 2024
Friends
9 Reviews
3.7
/5
Posted on Apr 19, 2024
開業已經三十多年的飯店了,飯店中的設施有些老舊了。
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Guest User
Deluxe Business Twin Room (Main villa)
Checked in Apr 2024
Solo travelers
7 Reviews
4.2
/5
Very Good
Posted on Apr 18, 2024
設施:二零一七年裝修,風格比較老式
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Guest User
Business Twin Room (Main villa)
Checked in Apr 2024
Other
17 Reviews
4.0
/5
Very Good
Posted on Apr 18, 2024
旅遊到此,感覺服務還是不錯的!
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Guest User
Deluxe Queen Room (Main villa)
Checked in Apr 2024
Business travelers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 16, 2024
還不錯,老牌酒店
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Guest User
Deluxe Business Twin Room (Main villa)
Checked in Apr 2024
Friends
3 Reviews
5.0
/5
Outstanding
Posted on Apr 16, 2024
服務態度優,地理位置好。有大停車場,非常方便,早晨也很豐富,有品質
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Guest User
Deluxe Business Twin Room (Main villa)
Checked in Apr 2024
Family
41 Reviews
4.7
/5
Amazing
Posted on Apr 16, 2024
A typical Japanese hotel, the room space is very compact, but the hotel has its own large parking lot.
The hotel is good in service. From the moment you get off the car, there is a concierge to help with luggage, and provide umbrellas for rainy nights. The lobby manager is also very dedicated and handles guests' requests quickly until they are satisfied. The restaurant staff is polite and friendly, and the buffet breakfast dishes are exquisite, delicious and very healthy.