Youth Sunshine S Hotel (Xiamen SM Plaza) Reviews

Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.

Response from Property: Thank you very much for your affirmation and praise of our Xiamen hotel! We are very happy to hear your praise that our room is very clean and spacious, and our staff are friendly and helpful.Your satisfaction and affirmatibility are the driving force for us to keep moving forward. We have always been committed to providing guests with high-quality service and comfortable accommodation, ensuring that every guest can feel the warmth of home.Your visit again will be our greatest honor. We look forward to your next visit and continue to provide you with high-quality service.Thank you again

Response from Property: Thank you very much for choosing to stay at Sunshine Hotel and giving your feedback amidst your busy schedule. If you have any questions or requests during your stay, you can dial "888" on the room phone to the front desk. Our friends will help you respond to your needs as soon as possible. In our corporate values, "guest first" has always been a top priority in our work. Hotel friends are looking forward to your next visit.

Response from Property: Thank you very much for your valuable review! 🎉 We are very pleased to hear that you are satisfied with the room size, bed comfort and surrounding facilities in our hotel. The convenience of RT-Mart and the proximity to MRT stations are designed to add convenience and comfort to your travels. The kindness and thoughtfulness of the front desk staff are what our team has always been proud of. Your affirmation is the driving force for our progress. We will continue to uphold the "customer-oriented" service concept, continuously improve service quality, and strive to create a more unforgettable accommodation experience for you. Thank you again for your visit and support, and we look forward to your stay again and giving us the opportunity to serve you again! 🌟

Response from Property: We are very sorry for the unpleasant stay experience. We attach great importance to your feedback and have immediately notified the relevant departments to conduct inspections to ensure that such problems do not happen again. Regarding the room space issue: The layout and size of the room you booked are displayed on the external website. If you have higher requirements for the room size, you can choose our suite, which is relatively large in size; if you have any questions or needs in the future For further assistance, please feel free to contact us and we will be happy to serve you. We apologize again and hope that our improvements will bring you a better stay.

Response from Property: Wow, your review is so detailed that I can feel your love for our home! Your sharing will surely make other travelers look forward to us. The design of a single-family house, convenient transportation, comfortable accommodation, and thoughtful laundry and gym are really everything. Especially the free large parking area, it is a blessing for friends who travel by car! I believe that your good reviews will definitely attract more travelers to come and experience it. Thank you again for sharing, and I wish you and your friends a more pleasant trip in Xiamen!

Response from Property: Thank you very much for your detailed evaluation and affirmation! We are honored to provide you with a pleasant accommodation experience. Regarding the front staff you mentioned, they are indeed the vitality of our hotel. They are young, responsive, and always maintain a friendly service attitude, and we hope that all customers will feel the warmth of home. At the same time, we would like to thank you for recognizing our cleaning staff. We hope that they will not only do their jobs, but also always smile and greet, creating a warm and comfortable accommodation environment. Breakfast is carefully prepared by us. Although Chinese food is the main, we always try to ensure the variety and taste of breakfast. We hope to meet your taste. We also provide free washing machine and dryer service, and hope to make your trip more convenient. In addition, there are many cheap and delicious restaurants near the surrounding schools. We are also happy that you can discover and enjoy these foods. Thank you very much for your stay and positive feedback again. We look forward to seeing you again. May you have a happy life!

Response from Property: Thank you very much for your recognition and praise of our hotel! We always strive to provide each guest with a comfortable and welcoming experience, and we are glad to hear that you enjoyed your stay. We know that the front desk and room service teams are important parts of the hotel, and their kindness and professionalism are the key to every guest's satisfaction. We are honored to hear your high praise for them. Regarding breakfast, we always insist on providing guests with diverse and nutritious food. Stir-fried vegetables, fish and other dishes are provided so that every guest can start their day with a delicious meal. We're glad to hear you appreciate this. Thank you again for your stay and favorable comments. We look forward to your visit again. I wish you a happy life!

Response from Property: Thank you for choosing Youth Sunshine Hotel. We are sorry for the small incident in your trip. The hotel has been doing regular disinfection. We will pay attention to your feedback. If you have any questions during your stay, please report them to the front desk in time and we will deal with them as soon as possible. Thank you very much for your feedback. I hope you can see our improvements next time you stay!

Response from Property: Rushing from one city to another, the story of Sunshine Hotel and you begins in winter but will not end. When the flowers bloom, I will say hello to Sunshine Hotel again👋