Atour Hotel Tianjin Zhongbei Haitai Industrial Park

The room is convenient, the service is good, and the price is reasonable. I will come here again next time I come to Tianjin. It's a great experience. I have everything I need. However, the sound insulation of the floor is not very good. I am afraid of disturbing others when I walk.

When I entered the room, I found that the room had not been cleaned, which greatly affected my mood. I didn't want to bother, so I called the front desk and they came to clean it immediately. It took a long time for the cleaning to come. Due to my own negligence, I left my underwear in the room. But I waited hard for two days without receiving any call from Atour. With this money, you can’t even enjoy this service? Is it so difficult to even make a phone call and ask? It's none of my business if I forget something! Really very disappointed.

The price-performance ratio is not very high, the cost is too expensive, and it is not smart for the whole house. Won't choose again.

The hotel is newly renovated, but the elevator is very slow and the waiting time for returning from travel is very long. I got a gold card membership and obviously got breakfast, but when I went to eat in the morning, I was told that I couldn't eat without breakfast...

The service is not good, the facilities are not good, the refrigerator is broken and the customer service is ignored. Breakfast is terrible! After cleaning, they didn't provide water, drinks, or bathrobes. I asked the customer to dress stupidly! I have never stayed at such a bad hotel!

It is totally recommended not to book. After changing to 3 or 4 rooms in a row, there are still hairs on the bed.

The aunt who makes breakfast is so funny. Can I eat your instant noodles? Didn’t I pay for breakfast? Every time I ask you to make a pack of instant noodles, just say you don’t have it, and if you make it for someone else, you’ll get it...******

Hygiene is average. The service is really not good. I went to give my name and was told that the order could not be found. They insisted on seeing my order information. Moreover, the waiter said that two hotels share the same front desk. I didn’t know which hotel I booked from. I made it clear. Where did I book from? I showed him the booking confirmation text message, but it still didn’t work. He had to look at the order information on my app. Finally, I said that if you continue to say that you can’t find the order, then I will call the platform directly to complain. There was no reservation at the store, but as soon as I said this, I found the order! Amazing! ! !