Hotel Petros Reviews
Hotel Petros
Tsilivis, Planos-Tsilivi, Zakinthos Island, GreeceView Hotel Details
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Hotel Petros Guest Reviews
3.9/5
Good
40 Reviews
Verified reviewsLocation3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All Reviews(40)
Positive reviews(32)
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Negative reviews(8)
Guest User
Checked in Jun 2024
Other
0 Reviews
Very Good
Posted on Jun 1, 2024
recently returned from our 3rd stay at Petros. Everything was excellent as Dennis the new manager has everything running smoothly. All staff are very polite and take time to talk with the guests. We stayed in room 256 a superior room which overlooks the kids pool with lovely views of the surrounding area. The beds are firm but very comfortable. The bathroom has a walk-in shower with a screen and we always had hot water when required. We had maid service every day and she did a lovely job keeping everything very clean. The pool area is excellent with a good pool for cooling off. Plenty sunbeds available so no need to rush down in the morning as the sun is on the area all day. We had a lovely time staying and only a 10 minute walk takes you to many bars and restaurants. It takes around 20-25 minutes to walk to the beach. We will definitely be returning in the future.
Guest User
Checked in May 2024
Other
0 Reviews
Outstanding
Posted on May 31, 2024
After booking late with the travel agent, we read reviews and were worried about the hotel. When we arrived we were surprised how good it was. Staff are brilliant. Dennis the Manager always checks every morning how you are. Breakfast exceptional. Remember you are in another country so you will not get the same breakfast as in Blackpool. Consisted of fresh juice, tea, coffee, beans, bacon, yummy scrambled eggs, boiled eggs, fresh meats and cheeses, croisants, fresh bread, cereals, muesli and great youghurts, taost and jams and marmalades. Anyone who complains about this range is just out to complain. We have stayed 5 star without such choice. Pool and surroundings brilliiant. We could not fault the hotel and will certainly be back.
Guest User
Checked in May 2024
Family
0 Reviews
Outstanding
Posted on May 26, 2024
What can I say stayed here many times over the yrs this yr we saw a big impact new manager Dennis seems to be doing a great job The staff are excellent can’t fault any of them I had a problem with our room it was sorted straight away excellent management the family who owns it are very good friends petros (Peter) his dad spiros and the family wouldn’t hesitate to go back big improvements breakfast superb look forward to seeing you guys in September for my birthday Jackie & Chris . Riley room 310 xx
Guest User
Checked in May 2024
Other
0 Reviews
Very Good
Posted on May 19, 2024
I read some of the reviews before booking this, so I hope my review is a good honest reflection of the petros hotel . I travelled with my child, it is the start of the season so very quiet which was great, I stayed In the suites which were very spacious modern and clean . They are at the back of the hotel next to kids pool. The owner and staff are the most friendliest people, breakfast is basic, cold meat cheese local cerals and yogurts some eggs and local bacon, don't expect an all inclusive style breakfast. It's a B&B hotel . The hotel is a short walk to town located far enough away to enjoy the countryside sights and sounds. Overall I enjoyed this small family hotel would recommend for a good base to explore the surrounding area.
Ray A
Checked in May 2024
Friends
Outstanding
Posted on May 7, 2024
Had a great holiday tsilivi is a love place to visit such lovely friendly people and so many places to to eat and drink hotel Petros where we stayed was a great location near to everything and staff were so friendly and helpful definitely going again
Guest User
Checked in Jun 2023
Other
0 Reviews
Outstanding
Posted on Jun 1, 2023
Me and my sister visited here on the 16th May 2023, we had a brilliant time at this hotel, rooms dated but very clean, we got a fantastic deal and only paid £300 each for the week, can't fault it for the price at all. Staff were lovely, cleaner cleaned our room every day and gave us fresh towels, pool was always clean, I can't comment on food prices cause we ate out and at the hotel and was practically same prices. Our kettle wasn't working and they sent us a new one the next day, we did ask for hot water and was given a cup full and think we was charged at the bar for it which was a bit sad. The pool and grounds were very clean. The hotel is about 15 to 20 mins walk to the beach, this didn't bother us as we love walking and there was so many shops to visit on the way, we bought a bag of cat food and fed the stray cats, surprisingly there wasn't a lot of stays and was told they are providing a program to neuter cats in greece, good to see. The hotel was peaceful, never struggled for sun loungers, always plenty available. The beach was lovely, I will say, we went on the Shipwreck trip which was amazing, we had 3 days of rain and cloud but that can't be helped. Staff were lovely and polite. Overall, I would visit this hotel again some time in the future.
6/25
Response from Property: Thank you for your review !! It is our pleasure to accommodate you again anytime in the future !!!
Guest User
Checked in Jul 2023
Family
0 Reviews
Posted on Jul 31, 2023
Just returned from 9 nights at Hotel Petros. The positives, great location just a stones through from a great supermarket and the start of the ***** to restaurants and bars. Cleanliness, the rooms are cleaned daily and towels changed. The staff are friendly in the main especially the bar staff. There was always plenty of sun beds available even if you were a bit late down to the pool. The negatives, we had 4 rooms as a large family group. All stayed in the older rooms which I was in 207. These rooms are old and in need of updating. The bathroom is small and shower cubicle tiny. Water everywhere when you have a shower which is fine as it’s a wet room but this could be dangerous as it’s very slippy and stays wet for a long time. Having to pay 90 euros for aircon is a bit excessive. You do feel the hotel use this as an extra money generator to make up for low cost offering from the outset, so you should factor this in when looking for your holiday. Breakfast is just cold offering in the main. It’s fine and just basic and we ate here most mornings with the odd breakfast out. WiFi is awful and I would go as far to say they shouldn’t advertise the hotel as having WiFi. Luckily we have 02 and can roam for free abroad without this it would have been a nightmare for our family (the kids would have been moaning!) Overall it’s a cheap hotel and you get what you pay for. It’s location was fantastic and it’s a clean hotel. Would I stay there again if I went back, I’d say no.
Response from Property: Thank you for your review!
Ambassador794389
Checked in Dec 2023
Family
Outstanding
Posted on Dec 19, 2023
Came to this hotel in may I don’t know why I’ve waited till now to leave a review !! We usually go to turkey or Corfu so our first time in Zante and it didn’t disappoint on arrival we had a issue with our room which the manager delt with efficiently … the room we had was spotlessly clean bins emptied beds made and mopped every day . The pool bar had a lovely chilled out vibe and a regular stop off at Sandra’s every evening into town can highly recommend . Ate at the brothers and family and also the Chinese on the left as you walk into town dodnt have one bad meal . If you looking for a base a short walk from tsilivi with friendly staff this is perfect . The breakfast was fine coffee a little weak , fresh bread tomatoes feta ect it was perfectly fine and I’m very fussy . I loved this hotel and I’d happily return and hopefully next year we will .
Response from Property: Thank you for your honest review!! We'll be very happy to accommodate you again in the future!!!
Kareno38
Checked in Oct 2023
Couples
Posted on Oct 26, 2023
We weren't expecting the Petros to be luxurious, its listed as a 3 star, so we thought it would be middle of the road, fairly basic but clean - we were wrong! We were given a room at the front that overlooked a main road it was VERY busy and noisy 24/7. The shower - the rail was rusty and looked like a relic from the 1960's. The curtain served no purpose, the water ran off of it and soaked the floor. The hook that you hang the shower on was old, discoloured and way too high. The door was filthy. The wardrobe - yellowed with age, the drawers were peeling, there wasn't a matching coat hanger to be found. A dirty mark (could be blood, pooh or chocolate) on the door. The dressing table - the drawers were stained and dirty, there was a hair in the drawer and on the stool. There were cobwebs on the wall behind the main door. The curtains were awful. Breakfast was inedible. We're really not too fussy and can usually find something to eat, but when a hotel is serving orange squash as orange juice, you can imagine what the rest of the food was like. After two nights, we felt so disappointed, we'd seen an advert for a studio apartment in town so we booked it and stayed there for the remaining nine nights, it was fabulous! We didn’t inform the hotel management about out complaints, they obviously know these rooms are not fit for purpose, it’s reported on here many times. I did contact Jet2 via Twitter and spoke to a local rep, I informed her of our situation. The website states that the Petros Hotel is "a great choice for couples and families looking for a relaxing break in Zante, with a combination of traditional and modern room types. This maybe the case if you are given a room in the nice new area at the back of the hotel (not that this would improve the breakfast), it certainly wasn't our experience - it is not worthy of a 3-star rating.
Response from Property: - "We didn’t inform the hotel management about out complaints, they obviously know these rooms are not fit for purpose, it’s reported on here many times. I did contact Jet2 via Twitter and spoke to a local rep, I informed her of our situation." - it was only the hotel management that could help you, you obviously didn't need help but chose this way to express your displeasure. By simply moving you to a room that would suit your requirements you would have solved most of your problems, but it is useless to discuss anything after you have chosen this way. As far as the star rating is concerned, it is not what we would like for our hotel, or your place to judge as you have not the slightest idea of the Greek legislation. I'm not sure if you know this but the star categories given to hotels by the Greek state ,have nothing to do with your review . Τhis is not expected to change immediately, so in your next review deal with a subject you have knowledge of. Thank you for your time
I7309AIjasonp
Checked in Oct 2023
Family
Posted on Oct 15, 2023
When we walked in to our room, we were hit with the smell of sewage. We opened the bathroom door and it was even worse,the smell was coming from the shower drain and sink hole. We reported it to the manager and she sent up a cleaner with some bleach, which only masked over the smell. When we reported it to the Jet2 rep, she agreed it was disgusting, but as the resort was 'full', she could not move us. She gave us an email address for Jet2 customer services to make a complaint when we got home. We lodged a complaint and they replied to us 6 weeks later saying that on investigating the complaint, the hotel manager said there had been toilet roll blocking the pipes and we were entitled to no compensation. They made us feel like it was our fault, strange as the smell was there when we arrived. Also,the pool side wasn't cleaned once whilst we were there. The breakfast was not a breakfast, all in all the place was awful.
Response from Property: I am sorry you were not satisfied although if you had been compensated this comment would not be here. Nevertheless you gained the knowledge that in Greece you cannot throw waste in the toilet (despite the signs everywhere) as the sewage system gets blocked and unpleasant smells emerge in the room. We wish you all the best !!
Guest User
Checked in Oct 2023
Family
0 Reviews
Posted on Oct 5, 2023
Booked a last minute holiday here. Wouldn’t be in any kind of rush to come back to this hotel. The room we got allocated was one at the front of the hotel looking onto the road. What I have now learnt is that they is a new block out the back of the hotel with modern rooms. Guessing these was all booked as we did a last min booking. The old rooms are well.. old and tired! The beds are like concrete, not comfortable at all. We had a little lizard living in our room with us the entire of our stay. We was b&b but didn’t get told any information on checking in about breakfast and the set up. (Not a problem to us because we ate out). To the left of the reception was a few tables set up for breakfast so I am assuming that’s where you eat. We did eat at the pool bar which was very overpriced and small portions. Aircon is absolutely shocking!! The bathroom was a danger. You have a shower tray with a shower curtain that doesn’t go to the floor so the floor ends up soaking and very slippery. The shower water was bubbling up from the drain in the bathroom leaving an awful smell. Watch out for the stray dogs that lay by the pool, they can be vicious if you go near them. Also if your unlucky like us and get put in one of the old rooms on the front take earplugs!! Everyone on the scooters seem to beep as they go round the corner, and across the road they is 2 cows with bells round their necks and 3 lots of cockerels that take it in turn to shout all night! Last but not least, get your alarm set for 6am to do the towel run and be prepared to watch the reserved sun beds stay empty all day long! They is also another pool round the back!
Guest User
Checked in Oct 2023
Other
0 Reviews
Very Good
Posted on Oct 4, 2023
A pleasant good value for money hotel. Clean and tidy. Nice pool area with bar. Flat walk to bars or beach. Buffet breakfast was basic but adequate and had a relaxed vibe. Hotel staff were all very pleasant and helpful. Its a great base for exploring the island. Tsilivi beach is very nice with sand and clear waters and nice tavernas. I would stay here again.
Guest User
Checked in Sep 2023
Friends
0 Reviews
Very Good
Posted on Sep 27, 2023
Very friendly staff. Hotel and rooms very clean and regular housekeeping. We stayed in the junior suites on the ground floor opposite the children's pool. Nice lawns and little patio to each suite. The air conditioning was €10 a day so I opted not to have it on but think that was a mistake as I was bitten by mosquitos despite precautions. 😅 The breakfast was a buffet style and simple but nice menu. There is plenty of coffee and tea. The main pool has a jacuzzi but it wasn't working. The poolside bar was reasonably priced and served tasty food and drinks. Smoking was allowed in the bar, so be warned if you are a non-smoker. This is a family run hotel, and it was full of regular visitors, which says a lot about the quality of the place. The hotel showed signs of wear in places. It is situated just on the outskirts of Tsilivi Town and a 15 minutes walk to many restaurants, shop, and a lovely beach. Relaxing atmosphere. Would definitely visit again.
Guest User
Checked in Sep 2023
Other
0 Reviews
Posted on Sep 23, 2023
The staff are very friendly and helpful. Unfortunately the rooms are a little dated especially the bathrooms. Cracks in the tiny shower tray and the toilet pan. Mouldy looking grout in the tiles and an awful smell off sewage. The pool was very nice and the pool bar. Could do with a bit of updating and could be very nice.
Guest User
Checked in Sep 2023
Other
0 Reviews
Very Good
Posted on Sep 21, 2023
We have recently returned from a 9 day stay at Petros. Our first visit to Tsivili and Petros was the perfect base for us. A short walk into town- took us 10 mins to be in the centre of village but en route there are places to stop and have a drink if you want ( try Sandra's Bar). We were in one of the Junior Suites in a seperate block behind the main building. Lovely room and bathroom with good shower. Air Con is extra to pay for which we did not mind snd was very much needed during our stay. Safe in your room. The rooms in this block look out onto the childrens pool area ( which was beginning to look tired given it is towards the end of the season). Also lovely views of hills and green treees etc. Really lovely welcoming staff who always greeted you with a smile and a cheery Kalimera. Pool was lovely and we never struggled to get a sunbed, though the usual towel issue did occur with some guests. Great pool bar with a place to sit and drink or have bar snacks. Food lovely. Our room was cleaned daily and towels changed regularly. The lady who did this ( long dark hair) was really friendly and accomodating. Breakfast is typical of those we have experienced in Greece and had lively Greek yogurt and fresh watermelon daily. There is a toaster and usual cold meat tomatoes feta cheese, sliced cheese etc. Our only disappointment was that the orange was not fresh and sometimes the coffee was quite weak. Alot of comments we read before we came made us wonder if we had made the right choice. To be honest our experience was very different and we would not hesitate to return. The location was perfect for us and well lit road from town to Petros. The beach can be accessed either via walking into the village and walking from there or via a route from the hotel which took about 15 mins and we loved that walk. Lovely beach bars at this end of the beach too. Thank you for such a lovely stay Petros. You all work hard to deliver a welcoming fab experience for your guests.
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