Myself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily.
However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury.
The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding.
Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.
The sanitation inside the hotel is very clean and tidy
The heating, hot water and water in the room are sufficient
There is a walking path near the hotel to go up the mountain to watch the sunrise 👍🏻
This is a hotel with traditional British architecture. It is located in the center of the town and is very convenient for visiting the town. We stayed on the third floor and had to walk up the stairs, but we could ask them to help carry the luggage up. The room was small but nostalgic. If you expect it to be like a big hotel, you might be disappointed, but this is a place the British love. The breakfast is good. Overall, I am quite satisfied with this choice!
We used to live this hotel since December 2023. This time during our stay the bathroom curtain was very stingy and it’s bad smell spread all over the room.
The staff and other facilities are always good. If they take little more care of cleanliness then it would be commendable.
Lovely location, (pretty village) lovely grounds and impressive entrance. However, we weren’t in the main hotel. The room was large but old fashioned. The roof sloped at the sides which we banged our heads on several times. The window was small which made it stuffy and it was very dark, no main light in the bedroom only lamps. Bed was king size and comfortable. The room and bathroom was clean. We used the restaurant once for dinner and we had 2 breakfasts and the food was nice and reasonable priced. Breakfast was self service (as ours was included) with a good and plentiful variety. The staff were friendly and helpful but professional. We didn’t use the pool in the end as it meant going outside and back inside, as our room was not connected to a covered route to the pool.
Nothing really to complain about but we did expect the room to be a bit more luxurious. Slightly overpriced for the room. I expect the price was based on the available amenities.
All the staff were lovely and more than helpful, the room was so clean and had little touches that made it feel special; tea's and coffee's biscuits. The breakfast that was included in the price was brilliant as well
Stayed in this hotel as we are visiting the Chatsworth House the next day. Unfortunately we had a penalty charge for stopping our car at the front of the hotel for only 2 mins to off load luggage. It would be better if the hotel mention this before we check in.
I was a bit disappointed in the room, the table wasn’t near the mirror so I couldn’t sit to put my makeup on and the light was not very good, the only place that was lit well was the bathroom but I can’t stand for very long due to my stroke. The room was very small, we kept hitting our toes on the bottom of the bed which was very painful at one stage I thought I’d broken my little toe, felt like getting a hammer to the bottom of the bed 😡😖 I thought it was just me then my friend did it I know how she felt 😖
Stayed here 2 years ago and absolutely loved it. Decided to stop over again this weekend and, again, just can't fault it. Great food, friendly staff, comfortable clean rooms. We use it as a place to go off and explore the wider area but always see people who are obviously there for special occasions or business.
Whatever your trip is for I cannot recommend highly enough.
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6.7/10
GGuest UserMy experience there was really good it was calm and the room was clean without any disturbance i had a good time
GGuest UserMyself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily.
However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury.
The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding.
Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.
GGuest UserWe stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
GGuest UserAn excellent short stay in this B&B situated above a tea room in the village of Bonsall.
Check-in is a small window of 2 hours between 2 and 4 pm but it does state that you can organise late check-in if you are stuck. Best to avoid the area around the Heights of Abraham when traveling in at the weekend as it gets very busy.
We were there just to check out the area for walking and it suited our needs perfectly. The owner greeted us and made sure we settled in and as a bonus, the tea room was still open to allow us to sample their delicious cakes before unpacking. We went to the Kings Head pub for dinner which is a 3-minute walk up the hill and I must say it was a good choice. Another place with great hospitality with a mix of locals and visitors but more importantly good honest grub.
Breakfast was probably one of the best we have ever had at a B&B it was plentiful and there was no compromise on quality, perfect to fuel us for another day on the hills.
Thank you for hosting us and giving us good value for money in an excellent location to explore the Peak District National Park.
PPaulStayed here 2 years ago and absolutely loved it. Decided to stop over again this weekend and, again, just can't fault it. Great food, friendly staff, comfortable clean rooms. We use it as a place to go off and explore the wider area but always see people who are obviously there for special occasions or business.
Whatever your trip is for I cannot recommend highly enough.
JJam007Not too bad, apart from the construction going on in the hallways on our floor and longer walks to the lift and exit stairs, breakfast is reasonable, nice lady Honey, the breakfast staff nice staff, reception staff is good, room is good. Nice view.
GGuest UserFrom the outside, the hotel makes a charming first impression with its elegant façade, ornate balconies, and a warmly lit lobby that exudes a sense of old-world charm. The check-in process is smooth, and the staff are courteous and eager to help.
The room was clean and spacious, the décor is a bit dated but it adds a character to the place and I like it. The only small issue was, there’s no window only a door to the balcony which is locked and we cannot access it making the room stuffy.
Also, it was difficult to relax or get a good night’s sleep due to a noise of exhaust fan in the bathroom throughout the night.
The bed was comfortable and having an iron was a bonus.
Will I stay again? Definitely.
GGuest UserThe hotel itself was very nice. The room was large and comfortable (maybe too warm at times). The room facilities and freebies and bathroom was very nice and felt quite luxury. The hotel is in a natural and beautiful area where you can go hiking around it on trail, and there is a pub next door. The breakfast was lovely with varied choice. The restaurant for dinner was expensive but served great food. Parking wasnt much of an issue which made things easier. All in all a great experience, and the value for money was brilliant. My only downside was that its difficult to travel anywhere without a car from the hotel. No complaints otherwise.
GGuest UserLovely location, (pretty village) lovely grounds and impressive entrance. However, we weren’t in the main hotel. The room was large but old fashioned. The roof sloped at the sides which we banged our heads on several times. The window was small which made it stuffy and it was very dark, no main light in the bedroom only lamps. Bed was king size and comfortable. The room and bathroom was clean. We used the restaurant once for dinner and we had 2 breakfasts and the food was nice and reasonable priced. Breakfast was self service (as ours was included) with a good and plentiful variety. The staff were friendly and helpful but professional. We didn’t use the pool in the end as it meant going outside and back inside, as our room was not connected to a covered route to the pool.
Nothing really to complain about but we did expect the room to be a bit more luxurious. Slightly overpriced for the room. I expect the price was based on the available amenities.
GGuest UserThe place was nice and simple. Very good location near the station and not far from the city centre. Good value for money if you are looking for somewhere to stay for a few nights. Staff were pleasant.
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