Impressive old building, great location, lovely breakfast. Our room was very spacious with a large bathroom which was great but as we were at the rear it was a bit dark as we looked out onto walls and the paintwork being a little dreary didn’t help but the bed was very comfy! Would have appreciated a bottle or two of water in the room. Overall we really enjoyed our stay.
Overnight stay in Harrogate, hotel in a great location within easy walking distance of the town centre for shopping, dining etc. We opted of a king room which was very spacious with a huge bed. Breakfast had a great selection of food to choose from and the full English was excellent. Would definitely stay at this hotel again and would highly recommend it to anyone visiting the area.
The hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
The hotel is very grand, which gives us a feeling of a posh holiday without breaking the bank. Staying in such a centrally located and stunning place adds value to the trip. The only thing I wasn’t thrilled about was the size of the room. We chose the cheapest one, so we got what we paid for.
Outstanding Experience to stay at this fantastic hotel! From the warm welcome at the door, to a friendly check in, super clean and cozy rooms with modern facilities and super comfortable beds to the Bar at night that offers delicious Cocktails and a great Whisky Selection - you are well taken care of! Just out the door you can reach the city wall and many small Cafe‘s and restaurants, as well as the train station. Valet Parking is 50£, a garage with roughly 35£ per night is just around the corner if you come by car. Would definitely visit again!
Lovely well kept room with WiFi too which was a bonus and had 3 lovely nights there and all the staff at hotel were very nice and friendly and very helpful to me too which impressed me the most
Was quite nice hotel / about 20 mins walk from station / nice clean room and towels and included breakfast - had fridge and tea and coffee but no water or even a biscuit which was a bit mean for 160 a night
The hotel is in a very good location, close to the station, and not far from York Minster and Butcher Street. It is very convenient if you take the train with luggage.
The room is also very large, clean and tidy, and even the toilet is bigger than the bedroom.
The service staff are also very good. Because we entered from the back door where Starbucks is located, we need to go down the stairs to the front desk and the elevator. The staff helped us with our luggage when they saw us.
The only drawback is that our room has a strong body odor and the window in the room cannot be opened, which may be left by the previous guest.
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GGuest UserWe were lucky enough to obtain an upgrade to a suite - and I have to say my wife and I were very impressed with the room. A wonderful four poster bed, the room design was unusual but most appreciated - one of my favourites to have stayed in. The hotel in general gave a good impression with good design features. Do be aware that there is not a lift available for all floors - but we were promptly asked if we needed any assistance.
All interactions with the staff were friendly and professional - and for a couple of requests staff were always willing to work out how to help us.
Breakfast - from a menu with a good selection available and friendly service.
Car parking is available but you are advised to call the hotel to book a space (we did and grateful we did as it was otherwise full). It is not cheap at GBP25 a night - but the nearby public car park is a similar price - that is York car park prices.
GGuest UserBeautiful hotel, staff so helpful, clean room very soft bed rooms have iron-hairdryer tea coffee & kitkat on arrival. Good breakfast choice.
GGuest UserNice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
11370186****The hotel is conveniently located close to the city walls, Butcher's Row, and the church, with many restaurants nearby. The hygiene was good, and the lobby was spacious. However, the room was very small, there was no Wi-Fi, and getting in and out was inconvenient. The hotel parking lot was also very small, requiring guests to park in an external lot.
GGuest UserImpressive old building, great location, lovely breakfast. Our room was very spacious with a large bathroom which was great but as we were at the rear it was a bit dark as we looked out onto walls and the paintwork being a little dreary didn’t help but the bed was very comfy! Would have appreciated a bottle or two of water in the room. Overall we really enjoyed our stay.
GGuest UserExcellent stay here, great quiet location on the river within easy walking distance to York City centre. For the money the room was top notch big plus points being a great shower, kitchenette with fridge and the rooms own iron and board .
Staff also a pleasure to deal with, allowed us to store our luggage both before check in and after check out so we could enjoy some time in York.
Genuinely can't fault this place, and great value for money.
AAnonymous UserWe stayed here a few years before and really enjoyed our stayed so booked to come back for our anniversary. We were in the opposite side of the building this time and it was still delightful. We really enjoyed the separation of the bathroom from the bedroom with a little study area. The place was starting to get a little run down however. There was no handle on the toilet, and one of the bathroom lights didn’t work. Toilet roll was paper thin and the lights above the bed were perfect height for hitting your head when getting in and out of bed. Other than that though he we enjoyed our stayed. The staff were very welcoming and helpful and the restaurant food was delicious.
GGuest UserLocation gteat. No guarantee of car parking space outside hotel but fairly large drop off area. Car spaces outside hotel are free from 6pm to 9am, pay and display at other times. I'd checked in online but still had to wait in a long queue on arrival to collect key. Room had no windows, it was advertised as well ventilated but it wasn't, it was so hot, far too hot to sleep. Only toiletries provided were a soap dispenser. The shower was great. Room was small but just enough space. TV signal was awful. Tea and coffee provided and extra supplies available in reception. Views over the sea were lovely. Great terrace to sit outside.
HHomayoonThis accommodation is very well situated in the heart of Whitby. The style of the communal areas are lovely. It was quite clean. The communal terrace is also nice, though spider webs could be found every where around the seats. However, there are some downsides which will prevent me from a second stay at this accommodation, which are the lack of parking, challenge of finding an empty car park nearby, extremely small size of the room and lack of essential amenities. The room is too small and you literally need to jump into the bed and stay there for everything you want to do as there’s not enough space in the room to sit. There’s only one chair in the room which is odd for a two bed room. There are no tables to sit at while two drawers are there, which seem unnecessary. There's no refrigerator. Additionally, the mattress or the extra mattress under the bed, and the pillows smelled bad which was really unpleasant. If they complete the amenities, get some reserved parking spot in the Church St car park and replace the smelly stuff with new ones, this place can turn into a decent place to stay. Thanks.
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