We had a great time staying in this property. Service staffs are very friendly and helpful especially Mr Otto the front desk manager. Rooms are clean and basic amenities provided but the bedding a bit too hard. The restaurant situated by the poolside which located on the 2nd floor of the Suite. Serving breakfast at 200bht per pax, lunch and dinner buffet at only 250bht per pax. There’s a golf course, spa, fitness room, business center and a water park in front of the resort for children. Whereby in the casino there’s a nice island bar serving alcohol and a great selection of wines too. Overall staying here was quite comfortable and relaxing. Highly recommended.
Hotel staff, in particular lady on reception were great, friendly and genuinely really helpful! Even booking a taxi for us at end of stay cheaper than a tuk tuk would have been.
However the room left a lot to be desired. The bed sheets and both pillows were heavily stained and one of the stains was blood, which was a large stain on the inside of the bed sheets. The room was covered in gecko poo and a gecko nest was behind the aircon unit. The hotel staff got one gecko out in the day time but two much larger ones were in the nest that came out at night and we found it very difficult to sleep here. Luckily was only for one night as we would not stay here again.
Positive was the shower had hot water and was reasonably powerful
We had a gecko who lived in a hole in our bathroom so sometimes he would leave waste in the bathroom… either he’s frequent or the staff doesn’t clean the walls often. but aside from that the location is good, staff was helpful (especially the people working downstairs in the building, not part of the hotel) and the room was huge.
Beautiful location by the Mekong River! The staff is super friendly and helpful, the atmosphere is relaxing, food delicious and it is close to the night market and other activities.
Really recommend
The Aura Residence provides a great place for travelers to relax after a busy day. The Aura Residence is an ideal choice for travelers who want to take in the sights and sounds of Savannakhet. From the hotel, Savannakhet Airport is just 5km away. This hotel is located near many of Savannakhet's attractions including Wat Phochaiyaram, Chinese Temple and Rattanarangsi Temple. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site.
GGuest UserBeautiful location by the Mekong River! The staff is super friendly and helpful, the atmosphere is relaxing, food delicious and it is close to the night market and other activities.
Really recommend
GGuest UserHotel staff, in particular lady on reception were great, friendly and genuinely really helpful! Even booking a taxi for us at end of stay cheaper than a tuk tuk would have been.
However the room left a lot to be desired. The bed sheets and both pillows were heavily stained and one of the stains was blood, which was a large stain on the inside of the bed sheets. The room was covered in gecko poo and a gecko nest was behind the aircon unit. The hotel staff got one gecko out in the day time but two much larger ones were in the nest that came out at night and we found it very difficult to sleep here. Luckily was only for one night as we would not stay here again.
Positive was the shower had hot water and was reasonably powerful
PPitta_PitipornWe had a great time staying in this property. Service staffs are very friendly and helpful especially Mr Otto the front desk manager. Rooms are clean and basic amenities provided but the bedding a bit too hard. The restaurant situated by the poolside which located on the 2nd floor of the Suite. Serving breakfast at 200bht per pax, lunch and dinner buffet at only 250bht per pax. There’s a golf course, spa, fitness room, business center and a water park in front of the resort for children. Whereby in the casino there’s a nice island bar serving alcohol and a great selection of wines too. Overall staying here was quite comfortable and relaxing. Highly recommended.
GGuest UserWe had a gecko who lived in a hole in our bathroom so sometimes he would leave waste in the bathroom… either he’s frequent or the staff doesn’t clean the walls often. but aside from that the location is good, staff was helpful (especially the people working downstairs in the building, not part of the hotel) and the room was huge.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.