Posted on Dec 15, 2025|Standard Room
Amy TsukaharaWonderful atmosphere and very comfortable. Terrific breakfast! Very attentive and hospitable staff who answered all of my questions and happily helped with anything I needed. Extremely comfortable and warm beds. Room was clean and spacious.
The atmosphere was so great that even on stormy days, I had a fulfilling time just sitting in the lobby and enjoying the ambience and refreshments.
There were only a couple areas for improvement:
- the shampoo, conditioner, body soap, and hand soap had a very powerful scent. I have suggested the staff offer unscented options, and they made a note of it.
- one of the USB charging ports in the room didn’t work well, and the placement of some outlets were a little inconvenient.
Overall, I had a fantastic stay and would definitely cost this hotel again.
とても雰囲気が良く、非常に快適でした。朝食も素晴らしかったです。スタッフの皆さんはとても気配りが行き届いていて親切で、私の質問にもすべて丁寧に答えてくださり、必要なことがあれば喜んで対応してくれました。ベッドはとても暖かく、寝心地も抜群でした。客室は清潔で、広さも十分でした。
雰囲気が本当に素晴らしく、嵐の日でさえ、ロビーに座って雰囲気や軽食・ドリンクを楽しむだけで、充実した時間を過ごすことができました。
改善点を挙げるとすれば、ほんの少しだけあります。
・シャンプー、コンディショナー、ボディソープ、ハンドソープの香りがかなり強かった点です。無香料の選択肢があると良いのではないかとスタッフに提案したところ、メモを取ってくださいました。
・客室内のUSB充電ポートのうち1つがうまく作動せず、また一部のコンセントの配置がやや使いにくく感じました。
総合的には、とても素晴らしい滞在でした。またぜひこのホテルを利用したいと思います。
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Price per night from:AED 1,375
Posted on Jan 30, 2026|Bed In Bed In 4-Bed Mixed Dormitory Room With Sink (Mixed Gender)
Guest UserI stayed in a 4-person dormitory, and while it was okay for me, the space for suitcases was limited. It could get quite challenging if all guests had large suitcases, so I'd recommend bringing a backpack instead, as you can also use the lockers provided. I was on the top bunk, which meant I had to use a power bank to charge my phone.
The shared kitchen area had a fantastic vibe, and I really enjoyed chatting and socializing with other guests there. For transportation in Svalbard, you can take a bus or taxi between the airport and the city center. Conveniently, a bus stop is right next to the hotel. Although it's a bit outside the main town, the prices are reasonable, and the breakfast is delicious, so I'd definitely recommend it.
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Price per night from:AED 232
Posted on Apr 3, 2025
Kangrdxiansheng
The hotel restaurant is great, the room is very warm and has a snow view. It is suitable for two people to live in. The hotel breakfast is very good. There is free tea in the lobby. It is very Nordic style. The room has good hot water and a bathtub. Recommended for the Arctic region
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Price per night from:AED 1,557
Posted on Aug 11, 2025|Economy Twin Room with Shared Bathroom
Hualishu11
Our room was quite spacious. Although it featured shared bathrooms, our floor conveniently had four, and they were all impeccably maintained by guests. A laundry room and a kitchen are also available on-site. The property itself is spread across multiple buildings. Breakfast was excellent! While it's a bit of a distance from the city center, the journey there offers some lovely scenic views.
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Price per night from:AED 555
Posted on Aug 12, 2025
Guest User
Amazing choice if you prefer single rooms over shared dormitory hostels. Medium-sized rooms, with clean bathrooms. The location is good as it is not too far from the town center. The breakfast buffet is delicious.
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Price per night from:AED 747
Posted on Jan 7, 2020
YANBreakfast was rich! Choose a lot of these! This hotel is the only 4-star hotel in Svalbard! There are saunas and outdoor baths! It's warm inside the hotel! Also close to the local supermarket! Environmental facilities are really good, love his sauna! It's so comfortable!
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Price per night from:AED 1,328
Posted on Jan 5, 2024
Liufengxiatian
A warm and comfortable place, the most kind is that there is a beautiful girl at the front desk who has been working hard to help me in Chinese, which makes me feel relaxed and kind without foreign languages.
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Price per night from:AED 1,947
Posted on Apr 8, 2026
Moyyna
I set a bedroom. The result is that there are two rooms. The special surprise. The living room has a large space. You can simply cook some meals. The bathroom is also very spacious. The heating in the room is very good. The point is that the location is very convenient. The supermarket is downstairs!
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Price per night from:AED 1,577
Posted on Aug 8, 2025
Mao♡Zhang
This is a camping wooden house and the overall atmosphere is very good. This hotel also includes breakfast, and overall we are very satisfied. The house is large and there is a kitchen, so we are very convenient to cook. Recommended
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Price per night from:AED 1,835