Booked this hotel for the night as i had an early flight. Great location. Walking distance from the airport clean and secure. No phone but there was ipad ti replace. Unfortunately didnt work, cant swipe. TV had to log in, so couldnt watch. No manual to use it. But it is a clean and secure hotel comfortable for the night stay.
Positive Feedback
Internet speed was good.
Room condition was excellent.
Facilities were great.
The entire hotel is scented with luxury scent.
Area for Improvement
The quality of the gym towels must be addressed. I used the gym twice, and on both visits, the supposedly clean towels had a strong, foul, or stinky smell. This issue with the towels significantly impacted my experience and is an area I urge you to improve.
Cleaning condition is bad... When I check in there are many Hairs on the floor.
Small fries are in the room, looks come from toilet.
So far good with good price. I have been using this hotel every month since last year. Getting unhygine condition. And..... it is really serious issue, they never change menu for breakfast. I eat same menu for more than 1 year... Vivere... wake up!!!
The hotel’s location near the airport was extremely convenient, and both the surroundings and room conditions were excellent. Breakfast was satisfying, offering a good variety to start the day. I especially enjoyed the swimming pool and sauna, which added a relaxing touch to my stay. The shuttle bus service was also very helpful, providing an easy ride to the airport. Overall, it was a comfortable and well-equipped place that made traveling much easier.
Excellent services as expected from D'prima hotel. It was my second time transiting at the hotel. It offers a better sleeping experience compared to the one inside the airport building, in terms of its bigger space and air conditioning control. They provide airport transfers and the schedule is accurately punctual. It's clean, close to eateries and convenience stores, with minor drawbacks on their shower-its not HOT. Well....it's just warm and I like my shower HOT especially after a long trip. The price is reasonable and the staff are professional. Worth the money.
Ps:their facilities are as shown on their website. I didn't have time to take pictures.
The location is strategically connected to Teraskota so it's not too boring, the room is clean, I'm just a bit doubtful whether the bed sheet is changed for each new guest because it has a strange smell, the room also needs a freshener, the sound of outside vehicles really penetrates the room, the sound of the AC is also quite disturbing, the staff is friendly and helpful.
They have beautiful pool and Gym .The hotel breakfast is nice .The hotel doing major painting work and up grading good for family holidays near by few mall around.
Free shuttle even at midnight! Very good communication and quick to arrive. All staff were extremely friendly and polite. The hotel room was lovely, very clean (and I am very picky!) with freshly-washed linens. Large bathroom with great hot shower. Very quiet place despite being so close to the airport. Nothing negative to say; it was a 100% positive stay and I would highly recommend. Shuttle back to the airport was right on time and despite having a lot of people, it went quickly and we were at the airport in only five minutes.
Very Good
361 reviews
8.7/10
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9.4/10
Amazing
JJoan HaaseExceptional Stay at DoubleTree Bintaro – Always Feels Like Home
I had the pleasure of staying at the DoubleTree Hotel Bintaro from June 18 to June 20, in the King Room with a Sofa Bed. As always, my experience at this property was nothing short of amazing. The level of comfort, cleanliness, and service remained consistently excellent throughout my stay.
Although I did not opt for the breakfast buffet this time, I genuinely missed the hotel’s signature morning spread, which I remember fondly from previous visits. Their breakfast selection has always been a delightful part of the stay, and I look forward to enjoying it again on my next visit.
What truly stood out during this visit was, once again, the exceptional service from Bella. Her warm hospitality and attention to detail went above and beyond expectations. It is always reassuring to be welcomed by familiar faces who consistently provide such high-quality service. I’m sincerely grateful to Bella for making my stay as comfortable and pleasant as ever.
There is absolutely nothing I could point to as a shortcoming during my time at DoubleTree Bintaro. Everything met or exceeded my expectations, and I wholeheartedly recommend this hotel to anyone seeking a reliable and relaxing stay in the Bintaro area.
SSer HuaThey have beautiful pool and Gym .The hotel breakfast is nice .The hotel doing major painting work and up grading good for family holidays near by few mall around.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
VVixieWe have been to this hotel for several times already. Usually I book twin bed, this time a queen bed. The bed was too soft and one of the pillow was very big (too tall, so it hurt my neck to use it).
The whole hotel was using a very strong perfume... Too strong...
And the AC was not cold enough, even after I changed it into 16 celcius. It definitely needs maintenance.
One of the towel was a bit smelly (the other was ok).
This was a let down compared to my previous stays...
I'm still thankful for this hotel's free transport from/to the airport though.
OohohcrIf you're attending a concert at ICEBSD, this is definitely the place to stay! It's super, super, super close to the venue, just a few minutes' walk. The accommodation itself is on par with a typical budget hotel in China. You will hear a lot of motorbike noise late at night, so if you're a light sleeper, I recommend bringing earplugs. The breakfast buffet is just okay, nothing special but it'll fill you up.
LLydia Chong Siew LooThe room is awesome although it is the smallest room. I have everything I need. Amenities poor due to bad experience at the massage at level 2, made me waited almost 1.5 hours even with prior arrangement with the counter. Receptionist of the hotel helped me to make the booking. Terrible experience. The massage ladies sit there for show only dun know how to massage.
UUshi EngelPerfect overnight for Terminal 2. In case of late arrival or early morning flight, it is the best location. Breakfast starts at 3 am, so early enough for 5 and 6 am departure flights. Dinner choices fairly priced.
CCoffelouv✨ Hotel Review: Neo+ Airport Hotel ✨
⭐⭐⭐⭐ (4/5 stars)
I recently stayed at Neo+ Airport Hotel and was pleasantly surprised by the experience. Located conveniently close to the airport, it’s a great option for travelers who need a comfortable place to rest before or after a flight.
🛏️ Room:
The room was clean, modern, and well-maintained. The bed was comfortable, the air conditioning worked perfectly, and there was good lighting. I appreciated the minimalist design and efficient use of space. The Wi-Fi was reliable and fast, which was a big plus for me.
🍽️ Food:
The breakfast buffet had a decent variety, with both local and Western options. The food was fresh and well-prepared. Room service was also quick and reasonably priced.
🛎️ Service:
Staff were friendly and helpful throughout my stay. Check-in and check-out were smooth and efficient. They also offered a shuttle service to the airport, which made my travel even easier.
🌆 Location:
The hotel is just a short drive from the airport, making it ideal for layovers or early flights. There’s not much to do in the immediate area, but it’s perfect for a quick, restful stop.
🧼 Cleanliness:
The hotel was spotless. Common areas and the room were very clean, which made me feel comfortable and safe during my stay.
👍 Overall:
Neo+ Airport Hotel offers great value for money. It’s not a luxury resort, but for a transit hotel, it delivers exactly what you need: comfort, cleanliness, and convenience.
Would definitely stay again if I need a place near the airport!
KKusumaA good beach front hotel. It used to be my favourite hotel since 2015. However, it's very disappointing now. For this price, there's a lot they can improve especially the food quality. It's hard to find a proper restaurants in this area, I really hoped we could count on the hotel restaurant during our stay but we're disappointed. The food at the buffet dinner is all bad, too sweet, too salty, not fresh seafood (rotten fish), meat is also too dry & not fresh, maybe already kept in freezer for too long, but the price is not cheap. The room is a bit outdated, the bathroom has no single hanger, where do you expect us to put our towel when taking shower? On the floor? I really love this hotel, that's why I wrote this honest review and hopefully it will improve so we can visit this hotel again in our future trip.
AAfwan RahimFantastic Stay Near the Airport with a Delicious Start to the Day!
Our recent stay at Amaris was an absolute delight, perfectly situated for anyone needing convenient access to the airport without sacrificing comfort or a great meal. From the moment we arrived, the staff was welcoming and efficient, making check-in a breeze.
The hotel's location is a major plus. Being just a short free shuttle bus from the airport terminals took all the stress out of our early morning flight. The complimentary shuttle service was prompt and reliable, a thoughtful touch that we greatly appreciated.
One of the standout features of our stay was the breakfast. Often, airport hotel breakfasts can be an afterthought, but here it was a true highlight. The spread was impressive, with a wide variety of both hot and cold options to suit every palate. The scrambled eggs were fluffy, the bacon was crisp, and there was a wonderful selection of fresh fruits, pastries, and yogurts. The coffee was fresh and plentiful, providing the perfect fuel for a day of travel.
Our room was clean, quiet, and comfortable, providing a restful night's sleep before our journey. We couldn't hear any airport noise, which was a pleasant surprise.
Overall, we highly recommend Amaris to anyone looking for a comfortable and convenient stay near the airport. The excellent breakfast and friendly service make it a top choice that we will certainly be returning to on our next trip.
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