Booked this hotel for the night as i had an early flight. Great location. Walking distance from the airport clean and secure. No phone but there was ipad ti replace. Unfortunately didnt work, cant swipe. TV had to log in, so couldnt watch. No manual to use it. But it is a clean and secure hotel comfortable for the night stay.
We stayed at Episode Hotel Gading Serpong as a family with three kids, and it turned out to be a wonderful experience. From the moment we arrived, the staff were warm and welcoming, making check-in smooth and stress-free, which is always appreciated when traveling with children.
The rooms are spacious, clean, and very comfortable. With three kids, space is always a concern, but the layout made it easy for all of us to rest well. The beds were cozy, and the bathroom was modern and well-maintained.
One of the highlights was the breakfast buffet—lots of variety, from local dishes to kid-friendly options like pastries, cereals, and fresh fruits. Our kids especially enjoyed it, and it made mornings so much easier.
The swimming pool was another favorite spot for the children, while we as parents appreciated the relaxing atmosphere of the hotel’s facilities and nearby conveniences like shopping and dining options.
Overall, Episode Hotel Gading Serpong is a great choice for families. It combines comfort, convenience, and thoughtful service, making our stay both relaxing and enjoyable. We would happily come back on our next family trip.
I arrived late time and I made 4 nights reservation but the schedules changes and the reception (front desk) helped me much and finally solve my big problem with platform. Special thanks for Mr Thorig & Ryan, they did their best work for me. And the hotel is full of design the place is very quiet and people always smile to you when face to face , nice breakfast and I will choose this hotel next time when I’m in Tangerang.
The hotel’s location near the airport was extremely convenient, and both the surroundings and room conditions were excellent. Breakfast was satisfying, offering a good variety to start the day. I especially enjoyed the swimming pool and sauna, which added a relaxing touch to my stay. The shuttle bus service was also very helpful, providing an easy ride to the airport. Overall, it was a comfortable and well-equipped place that made traveling much easier.
Excellent services as expected from D'prima hotel. It was my second time transiting at the hotel. It offers a better sleeping experience compared to the one inside the airport building, in terms of its bigger space and air conditioning control. They provide airport transfers and the schedule is accurately punctual. It's clean, close to eateries and convenience stores, with minor drawbacks on their shower-its not HOT. Well....it's just warm and I like my shower HOT especially after a long trip. The price is reasonable and the staff are professional. Worth the money.
Ps:their facilities are as shown on their website. I didn't have time to take pictures.
They have beautiful pool and Gym .The hotel breakfast is nice .The hotel doing major painting work and up grading good for family holidays near by few mall around.
Free shuttle even at midnight! Very good communication and quick to arrive. All staff were extremely friendly and polite. The hotel room was lovely, very clean (and I am very picky!) with freshly-washed linens. Large bathroom with great hot shower. Very quiet place despite being so close to the airport. Nothing negative to say; it was a 100% positive stay and I would highly recommend. Shuttle back to the airport was right on time and despite having a lot of people, it went quickly and we were at the airport in only five minutes.
Very Good
361 reviews
8.7/10
Price from
US$38
per nignt
Check Availability
See All Hotels With Parking in Banten
Recent Reviews for Banten Hotels
See all
9.4/10
Amazing
JJoan HaaseExceptional Stay at DoubleTree Bintaro – Always Feels Like Home
I had the pleasure of staying at the DoubleTree Hotel Bintaro from June 18 to June 20, in the King Room with a Sofa Bed. As always, my experience at this property was nothing short of amazing. The level of comfort, cleanliness, and service remained consistently excellent throughout my stay.
Although I did not opt for the breakfast buffet this time, I genuinely missed the hotel’s signature morning spread, which I remember fondly from previous visits. Their breakfast selection has always been a delightful part of the stay, and I look forward to enjoying it again on my next visit.
What truly stood out during this visit was, once again, the exceptional service from Bella. Her warm hospitality and attention to detail went above and beyond expectations. It is always reassuring to be welcomed by familiar faces who consistently provide such high-quality service. I’m sincerely grateful to Bella for making my stay as comfortable and pleasant as ever.
There is absolutely nothing I could point to as a shortcoming during my time at DoubleTree Bintaro. Everything met or exceeded my expectations, and I wholeheartedly recommend this hotel to anyone seeking a reliable and relaxing stay in the Bintaro area.
SSer HuaThey have beautiful pool and Gym .The hotel breakfast is nice .The hotel doing major painting work and up grading good for family holidays near by few mall around.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
VVixieWe have been to this hotel for several times already. Usually I book twin bed, this time a queen bed. The bed was too soft and one of the pillow was very big (too tall, so it hurt my neck to use it).
The whole hotel was using a very strong perfume... Too strong...
And the AC was not cold enough, even after I changed it into 16 celcius. It definitely needs maintenance.
One of the towel was a bit smelly (the other was ok).
This was a let down compared to my previous stays...
I'm still thankful for this hotel's free transport from/to the airport though.
OohohcrIf you're attending a concert at ICEBSD, this is definitely the place to stay! It's super, super, super close to the venue, just a few minutes' walk. The accommodation itself is on par with a typical budget hotel in China. You will hear a lot of motorbike noise late at night, so if you're a light sleeper, I recommend bringing earplugs. The breakfast buffet is just okay, nothing special but it'll fill you up.
LLydia Chong Siew LooThe room is awesome although it is the smallest room. I have everything I need. Amenities poor due to bad experience at the massage at level 2, made me waited almost 1.5 hours even with prior arrangement with the counter. Receptionist of the hotel helped me to make the booking. Terrible experience. The massage ladies sit there for show only dun know how to massage.
UUshi EngelPerfect overnight for Terminal 2. In case of late arrival or early morning flight, it is the best location. Breakfast starts at 3 am, so early enough for 5 and 6 am departure flights. Dinner choices fairly priced.
GGuest UserLobby was nice but the room itself definitely has seen better days. The wastafel faucet almost off, it keep wriggling whenever you use it and there's something like black mold on the lining of it. The toilet paper holder completely broken. I was being careful making coffee because the table that hang by the wall was askew, if nothing done to it pretty sure it'll fall off soon.
Also there's no chair available so I had to drink by the bed.
The staffs were nice though. It was short visit so it's okay-ish for airport hotel but it'll be nice to see some improvement
KKusumaA good beach front hotel. It used to be my favourite hotel since 2015. However, it's very disappointing now. For this price, there's a lot they can improve especially the food quality. It's hard to find a proper restaurants in this area, I really hoped we could count on the hotel restaurant during our stay but we're disappointed. The food at the buffet dinner is all bad, too sweet, too salty, not fresh seafood (rotten fish), meat is also too dry & not fresh, maybe already kept in freezer for too long, but the price is not cheap. The room is a bit outdated, the bathroom has no single hanger, where do you expect us to put our towel when taking shower? On the floor? I really love this hotel, that's why I wrote this honest review and hopefully it will improve so we can visit this hotel again in our future trip.
AAfwan RahimFantastic Stay Near the Airport with a Delicious Start to the Day!
Our recent stay at Amaris was an absolute delight, perfectly situated for anyone needing convenient access to the airport without sacrificing comfort or a great meal. From the moment we arrived, the staff was welcoming and efficient, making check-in a breeze.
The hotel's location is a major plus. Being just a short free shuttle bus from the airport terminals took all the stress out of our early morning flight. The complimentary shuttle service was prompt and reliable, a thoughtful touch that we greatly appreciated.
One of the standout features of our stay was the breakfast. Often, airport hotel breakfasts can be an afterthought, but here it was a true highlight. The spread was impressive, with a wide variety of both hot and cold options to suit every palate. The scrambled eggs were fluffy, the bacon was crisp, and there was a wonderful selection of fresh fruits, pastries, and yogurts. The coffee was fresh and plentiful, providing the perfect fuel for a day of travel.
Our room was clean, quiet, and comfortable, providing a restful night's sleep before our journey. We couldn't hear any airport noise, which was a pleasant surprise.
Overall, we highly recommend Amaris to anyone looking for a comfortable and convenient stay near the airport. The excellent breakfast and friendly service make it a top choice that we will certainly be returning to on our next trip.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.