Posted on Jun 25, 2026
Guest UserI enjoyed the room It was comfortable and had a nice big tub and a big separate shower, that surprised us it was really nice. The restaurant downstairs had excellent food totally worth it!! I had the chicken parm it was absolutely delicious my husband had steak it was perfect! I would definitely recommend this hotel so much to do in walking distance also.
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Price per night from:TRY 11,501
Posted on Dec 22, 2021
Guest UserIt was an alright hotel and the area was ok but the check out Time was earlier than most places that really didn’t like that
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Price per night from:TRY 3,068
Posted on Sep 12, 2026|Petite Classic Room
YoYo_koniI really loved the room, it had a great American vibe. The location is in the city center, very convenient with subway and bus stations nearby, plus plenty of restaurants and coffee shops. The staff were very polite and proactively helpful. The only downside was the terrible Wi-Fi; it kept disconnecting, so I ended up using my own mobile data the whole time.
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Price per night from:TRY 6,371
Posted on Sep 7, 2025|2 Queen Beds Room, Non-Smoking
Anonymous UserWhen we arrived, was told that elevator had breakdown. We had to carry our heavy luggages to the 1st floor when hotel staff should have helped us in managing it.
Shuttle service was good, and driver was excellent and friendly. Guided us to the correct terminal for the drop off.
Breakfast though simple, but it managed to sooth our hunger. 👍
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Price per night from:TRY 3,978
Posted on Jul 18, 2026|King Room-Non-Smoking
ModouyudexumaThe room was spacious and bright, and the hygiene was clean and tidy. The staff had a great service attitude, and the surrounding environment was excellent, especially the small lake nearby, which added to the beautiful scenery. The only slight drawback was that breakfast was not included.
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Price per night from:TRY 5,541
Posted on Feb 14, 2026
zzangko
The hotel's shuttle service for pickup from O'Hare Airport Zone 2E and drop-off at International Zone 5 was excellent. It was also great that we could enjoy the complimentary hotel breakfast and evening social hour. We made good use of the nearby Blue Line Rosemont CTA station with a 1-day Ventra Pass to explore Chicago in winter. I'd like to thank the front desk lady for her friendly assistance with check-in. The deposit was also refunded within two days. However, as we visited in early February, the room was very dry, so it would be advisable to bring a portable humidifier.
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Price per night from:TRY 8,991
Posted on Jul 3, 2026|Two Queen Bed Room
Guest UserThe hotel is located right in the city center, with a subway station just outside the entrance. A big bonus is the large supermarket right next door (as shown in the picture), which has everything you could possibly need, from groceries to daily necessities.
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Price per night from:TRY 9,974
Posted on Jul 25, 2026|Exterior View, Guest Room, 1 King
Timmyy_My overall impression of the JW Marriott Chicago is excellent. It's a high-end business hotel that perfectly blends quality and comfort. Located in the convenient and relatively quiet Loop area of downtown Chicago, it's ideal for guests seeking a good night's sleep. The lobby is grand and elegant, the rooms are spacious and tidy, the bedding is comfortable, and the bathroom design is outstanding – everything is exceptionally well-maintained. The executive lounge is another major highlight, offering high-standard dining options for both breakfast and evening meals.
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Price per night from:TRY 25,050
Posted on Nov 24, 2020
Guest UserCanceling through trip.com was not so much of a cool experience they gave me a hard time
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Price per night from:TRY 3,714
Posted on May 31, 2025
Guest User
My Honest Experience After Reading Negative Reviews
I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised.
The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website.
One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed.
Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming.
The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly.
Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper.
Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises.
I’m very grateful for the pleasant stay and would return again.
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Price per night from:TRY 4,521