Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan100% of visitors choose this area
GGuest User2026.02.19
Huge thanks to the hotel for arranging their biggest room for us! It's practically a two-bedroom, two-bathroom setup, very clean and quiet. Perfect for our family of four. We could park our car right on the first floor. The second floor has a bathroom and a hot spring tub, and on the third floor, there are two large beds and another bathroom, plus two TVs. What I really appreciated was finding four bottles of Pocari Sweat in the fridge – perfect for rehydrating after sweating a lot. Breakfast was also fantastic and plentiful. Very satisfied!
Hotel near Kaohsiung Railway Station Area,Kaohsiung23.9% of visitors choose this area
AAnonymous User2026.03.02
I was very satisfied with this hotel. Its location near Kaohsiung's bustling Formosa Boulevard MRT station is excellent, with plenty of shops and businesses nearby, plus a large grocery store just across the street. The hotel's service truly felt five-star. While there isn't a grand lobby, the practical amenities, like the outdoor swimming pool, were fantastic. The breakfast was also great, and they even had ice cream!
A wonderful experience, surrounded by mountains and streams, breathing in the fresh forest air and enjoying the natural scenery. The hotel's facilities were great, and the staff were all very friendly and helpful. Due to its secluded location, all meals were enjoyed at the hotel. The ingredients were quite unique, and I especially loved the blanched seasonal vegetables at dinner 😋. A pleasant fragrance permeated the entire hotel; I wondered if it was used to deter insects!
Hotel near Taitung Station,Taitung42.9% of visitors choose this area
楊楊敬人2025.05.09
The room is spacious and comfortable, the transportation is convenient, the breakfast is rich and diverse, afternoon tea is provided, the service staff is friendly, the price is good, it is the first choice for business, business and travel
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan100% of visitors choose this area
GGuest User2026.04.19
The staff were incredibly friendly, and there was even a Cantonese-speaking staff member who helped answer our questions. Housekeeping was very prompt in delivering requested items, very responsible. The location is convenient, just a 5-minute walk to Jiaoxi Train Station. While the Jiaoxi Transfer Station is a bit further, it's still an acceptable walk within 12-15 minutes, and a taxi isn't expensive. I recommend taking the bus for a quick and convenient trip to and from Taipei or Taoyuan Airport.
Hotel near Nanwan,Pingtung3.6% of visitors choose this area
EEmma Monasterial2025.09.29
Our stay at Amanda hotel was spectacular. we absolutely loved our weekend getaway at this hotel.The room was spotless, spacious and comfortable bed, We really enjoyed relaxing by the pool and the beautiful views, it was a truly wonderful experience with your morocan style with the rental costume. see you for our next visit😊thank you😍😊
I had a very pleasant stay at Hyatt Regency Taoyuan Airport. The location is extremely convenient, especially for travelers with early flights or transit stays, as it is close to the airport and easy to access.
The room was clean, comfortable, and well maintained, providing a relaxing environment after a long trip. The staff were friendly, professional, and helpful throughout the stay. Overall, it was a great experience, and I would highly recommend this hotel for both business and leisure travelers.
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan100% of visitors choose this area
JJayson from Asia2025.10.26
Location: You will need to walk up to 15 mins with the last part of the trail to be uphill. If you have heavy luggage, you will need to do some workout. But overall, it is located in the quiet area of the town and very peaceful. Around the corner, there's a 7-e convenient store.
Room: Big and spacious, and very clean. To note that, the fridge is sharing among all the rooms in the same floor.
Service: Good and excellent customer service.
Breakfast: Decent but not entirely amazing.
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan100% of visitors choose this area
AAnonymous User2025.12.28
The room and bathtub were both very spacious, and the environment was clean and tidy. There's parking available for both cars and scooters. Staying on the 8th floor, the view from the floor-to-ceiling windows would probably be beautiful on a clear day, allowing you to enjoy the scenery right from bed. It's just a shame it was rainy when I visited. Overall, it was a great experience! I didn't hear any noise from other rooms or the sound of water running, so the soundproofing is excellent!
Hotel near Sanduo Shopping District/Wufu Shopping District,Kaohsiung
AAnonymous User2026.02.10
Great value for money! It's an older five-star hotel, but it's well-maintained and very comfortable. The location is convenient, and the views are fantastic with an open panorama. Safety feels assured, and all the staff are really nice!
1147 reviews
8.9/10
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8,9/10
AAnonymous UserGreat value for money! It's an older five-star hotel, but it's well-maintained and very comfortable. The location is convenient, and the views are fantastic with an open panorama. Safety feels assured, and all the staff are really nice!
Hotel near Sanduo Shopping District/Wufu Shopping District, Kaohsiung
Price per night from:HK$541
9,1/10
Good
GGuest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
GGuest UserSelected hotel royal hsinchu as a quick one night stop and the stay did not disappoint us. Disappointed that we did not have the time to use the facilities.
ZZoubianzhongguo,zoubianshijieThe Grand Garden Hotel is excellent! The overall service quality is high, and the lobby environment is great. The staff are very service-oriented and enthusiastic about helping. They provided detailed explanations for everything, from standard procedures to currency exchange. The location is also fantastic, very close to Wanhua District, with many attractions within walking distance – perfect for those who love culture. The hotel is conveniently located just a few minutes' walk from Xiaonanmen MRT Station. The rooms are clean and tidy. I highly recommend it and will definitely stay here again next time.
AAnonymous UserGood view, but far from the city, hard to find local restaurants around, the closet making sound when u move and the shower door also cannot close properly. The service is 100/100
GGuest UserWe had 3nites stay.
Great hotel, spacious, clean. Friendly staffs
Bath tub is a great way to end your day after a long day out.
Location:10 mins walk to Banqiao station for train/HSR
Amenities:Hotel does not provide free basic amenities, NT100 per pack. Remember bring your own.
Gym is chargeable, a pity
There is an Osen, free for the guests
7-11 and Family near hotel
There is a shop just opp the hotel that serve lamb hotpot during winter, very delicious.
Highly recommended except the location if u are dragging your luggages.
JJLun3388Sweetme Hotspring Resort is a fantastic place to unwind and recharge. The location is excellent, just a few minutes’ walk from Xinbeitou Station and conveniently close to many restaurants.
One of the highlights of the stay was the spa experience. Guests can enjoy both the private in-room hot spring and the public spa facilities. The room was clean, spacious, and thoughtfully designed for comfort. Breakfast was another strong point, with a good selection of food to start the day right.
Overall, Sweetme Hotspring Resort delivers a well-rounded experience with great amenities, a prime location, and a relaxing atmosphere. I will definitely come back again.
AAnonymous UserGreat stay at Grand Hilai Taipei, I made full use of the pool this time - the last time a typhhon hit and the pool deck had to be closed duh... The Taipei Cosplay summit was taking place at the exhibition center next door, which made for interesting action
GGuest UserThe hotel facilities are excellent and well-maintained, very clean, and I'm extremely satisfied. The breakfast was also fantastic, especially the fruit, and the braised beef was a highlight. My husband said we'll definitely be back next time.
XXander WangA well equipped hotel in a quiet spot in town. Conveniently located off the main road with a great buffet breakfast and dinner. Service was great.
The upkeep of rooms could have been a little better as some amenities were a little worn, such as the carpet and console. Loved the onsen water in the bathtub.
The children appreciated the complementary jelly cups and cookies left for us each day.
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