Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan100% of visitors choose this area
我我在等風也在等雲2026.03.07
When we arrived at noon, the hotel staff very kindly told us we could enjoy some free afternoon tea and coffee before heading across the street to the park for a free foot spa. They even checked us in before 4 PM. This really showcased the locals' hospitality. Our room had a private hot spring tub, and we could also enjoy the open-air hot spring on the R floor in the evening and morning. I truly believe I've fallen in love with the service at Hotel Royal Chiao Hsi, and from now on, whenever I come to Jiaoxi, I'll only stay here!
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan100% of visitors choose this area
GGuest User2026.03.05
The room was comfy and spacious! My only minor gripe is that I wish there was an extra blanket, because the bed is so big that my partner and I kept fighting over the single one, haha. The dinner and breakfast buffets were incredibly diverse and filling – we ate so much! It rained all day, so we ended up staying in the hotel, but we didn't get bored at all. There were so many activities for both adults and kids to enjoy. Thumbs up! 👍
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan100% of visitors choose this area
GGuest User2026.01.31
Quite a walk from jiaoxi station, but easy access to the downtown area and hotspring park. Nice to have a personal bath even for a small room, but I did not like that the room was just next to the public hot spring area. It is possible to hear people going in and out of it, so the soundproofing was not good. Also, no mini fridge so any food that you want to keep has to be kept at the reception counter where they have a fridge. At least they have a person manning it all day, but it is so inconvenient
Hotel near Taitung Station,Taitung25% of visitors choose this area
GGuest User2025.01.12
Convenient location to the train and bus stations. Car rental places are nearby. Route 8101A and Express A (ferry harbor) bus stop is not too far from the hotel if east coastal attractions and the Green Island are your destinations. 8101A departs once a day at 8:30 to major sightseeings along the coastal highway in a cruise ship style ride with 30 to 60 minute stay at each attraction and then returns to the departure stop in a close loop. Express A to the ferry harbor in 20 minute ride with a 30 minute bus interval.
The service was very attentive. Although it's an established establishment, it's still very well maintained. The bathtub is very large, and the hot water is plentiful and comes quickly, making for a very comfortable shower. The environment is quiet and comfortable, and the breakfast is plentiful and delicious. I recommend staying here.
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan100% of visitors choose this area
AAnonymous User2025.12.28
The room and bathtub were both very spacious, and the environment was clean and tidy. There's parking available for both cars and scooters. Staying on the 8th floor, the view from the floor-to-ceiling windows would probably be beautiful on a clear day, allowing you to enjoy the scenery right from bed. It's just a shame it was rainy when I visited. Overall, it was a great experience! I didn't hear any noise from other rooms or the sound of water running, so the soundproofing is excellent!
Hotel near Anping District,Tainan2.6% of visitors choose this area
JJohnny08862025.05.14
As soon as you step into the lobby, you will feel the spaciousness and grandeur of the lobby. The service staff is friendly, the room is spacious, and there is a big bathtub. The infinity pool on the third floor is perfect for photos for influencers, and it is also suitable for families with children. The hotel is within walking distance to Anping Fort and Old Street, and bicycles are available for rent. For breakfast, we have Tainan’s famous beef soup, which is fresh and sweet, and is not inferior to other famous restaurants. A hotel I would like to visit again.
Hotel near Hualien Station/Hualien City Urban Area,Hualien87.9% of visitors choose this area
AAnzhu2025.03.03
We stayed at this hotel for whale watching and surprisingly it was awesome! The room is comfortable and clean. The service attitude is good!
You can rent a motorcycle at the hotel and ride it to the night market.
I recommend this hotel to everyone who comes to Hualien~
If I come to Hualien next time, I will come back to stay at this hotel with a high cost performance!
Hotel near Jiaoxi Station Area/Jiaoxi Hot Spring,Yilan100% of visitors choose this area
AAnonymous User2025.12.30
The location is a bit tricky, but the hotel offers a free shuttle service, so if you make a reservation, getting to and from the hotel is quite easy. Aside from that, as a newly built hotel, the facilities are excellent, the room condition is very clean, and the staff are all incredibly friendly. It seems there's always at least one English-speaking person at the front desk. While communication in English can be a bit challenging otherwise, the staff's extreme kindness more than makes up for it. We had a wonderful and relaxing 3-day, 2-night stay. If I had known it would be this good, I would have stayed a few more days. The weather was a bit disappointing, but since we were mainly there for the hot springs, it wasn't a big problem. For those planning to use the hot springs, you absolutely must bring a swimming cap, otherwise, you'll have to buy one there.
Outstanding
155 reviews
9.4/10
Price from
TWD 4,087
per nignt
Check Availability
See All Hotels With Spa in Taiwan
Recent Reviews for Taiwan Hotels
See all
8,9/10
DdkworksThe only good thing this hotel offers you is a stunning view of the Kaihsiung skyline, however cleanliness and staff could be improved. The hotel says it is a 5 star hotel, but in fact it only offers 3 star experience; hotel staff looks not welcoming, the rooms are quite outdated, the aircon cannot be switched for heat - it was super cold in the room and they turn the aircon for you before you check in - why? It is 15 degrees outside, why your aircon is at freezing mode?
Hotel near Sanduo Shopping District/Wufu Shopping District, Kaohsiung
Price per night from:TWD 2,085
9,1/10
Good
GGuest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
CCaleb CreasonHotel is quite nice, staff was very friendly and room as clean and equipped nicely. Breakfast was expansive with a good selection for everyone. The location is within walking distance to many things. We took a nice walk to the science park area and visited one of the local temples. There is also a nice speakeasy bar within 10 min walk (kind of hidden past the starbucks up the hill). I would definitely recommend this hotel to business visitors or tourists as well.
GGuest UserAmanda Hotel is a very special hotel. Although it is a small hotel, there is a lift that is very convenient for the guests with the elderly. We stayed at the Rose suite that continues 2 bedrooms. The hotel also provides the Aladdin costume for renting to the hotel guests during the stay. The indoor swimming pool &the games in the game room are all complimentary. This is a highly recommended hotel in Kenting.
YYK Travel 97The hotel is located near to a 24 hour super market. MRT is also within walking distance. Besides that, there are also many local delicacies nearby. Managed to find them when I’m making my way to Ximending which is roughly a 10 mins walk.
Great stay and it’s already my third visit to this hotel.
Mmimi0513Let's start with the positives:
The doorman, lobby manager, and front desk staff were all very professional, living up to the reputation of a renowned international hotel.
The room was spacious, bright, and clean.
Now for the negatives:
It lacks grandeur. The lobby entrance is too narrow, making it feel like a busy market when crowded.
The facilities are mediocre. The bidet toilet was installed too high; even at 172cm, my feet couldn't touch the ground when seated. The TV was incredibly small, disproportionate to the room size.
The most frustrating issue was the poor soundproofing. The guests next door in room 1225 were speaking English, and perhaps they couldn't control their volume, but I could hear their conversations clearly, which was very loud and disturbing. This was extremely disappointing.
Due to construction, the Ferris wheel was almost completely obscured. This isn't the hotel's fault, but rather an objective circumstance.
QQhchenI've stayed at this hotel multiple times, and it's always been a good experience. The hot springs are very relaxing and enjoyable. I do feel that next time, there could be fewer strict rules – it's just a hotel stay after all. I remember before checking in, all I wanted to do was rest, but the front desk kept me there explaining a lot of precautions. I wish I could just read the information myself.
GGuest UserLoved the hotel! First of all there is the great, friendly and professional hotel staff. Also, the location of the hotel is ideal: closeby Taipei 101 and Xiangshan. At last, the room itself was really nice and comfortable. Overall I had a perfect experience at W Taipei!
GGuest UserThe room for 4 is super cozy and suitable for family to stay. We enjoy the hot spring spa in our room. Nearby location is easy to access with food and convenient stall just few shops away from hotel. Overall, nice, clean hotel with great facilities. Hotel breakfast is easy to get in Japanese, western and Taiwan’s food selection.
BBetaLinWe came here to celebrate my son's birthday and also dined at the Jì Izakaya next door. The staff were incredibly friendly and attentive, from the elevator to the front desk, and we were offered welcome drinks. The location is excellent – it's within easy walking distance to Taymall, which is super convenient. Parking is available, the breakfast was good, and it's close to the airport.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.