Hotels With spa in Central Sulawesi, Indonesia

I stayed here for a business trip and had such a pleasant experience. I was lucky to get a sea-view room and the scenery was absolutely gorgeous. The room was clean, the facilities were complete, and everything felt very comfortable. What I appreciated the most was the service. Every staff member was genuinely warm and helpful. Even when I accidentally got spicy soup in my eye, they responded quickly and took great care of me. Thank you for the wonderful stay!

We stayed for two days at this hotel, and it's probably one of the best you can find in Luwuk. While the hotel was clean, it felt a bit neglected in some areas. During our stay, it was full of children who were running and screaming in the hallways from 6 AM, which was quite annoying. Also, the pool was always packed with kids playing, making it not particularly appealing for a swim. Breakfast was quite comprehensive and very good. However, on the second day, we went down a bit later, around 9 AM, and many of the options had already run out. Overall, the service was friendly, but communication via WhatsApp left a lot to be desired; sometimes they didn't respond. In fact, I asked them for help organizing an excursion and never received a reply. Regarding the spa, we booked a couple's massage, and the experience was quite disappointing. The woman who attended me kept stopping during the massage, and at first, I didn't understand why until I turned around and saw she was looking at her phone. I had to ask her to stop. Even after that, notifications kept sounding a couple of times, giving the impression they were checking social media or something similar. In fact, her phone even ended up resting between my feet. Very unprofessional, honestly.

Staying at Aston Palu was quite comfortable. The room was clean, the bed was soft, and the air conditioning worked perfectly. The staff were friendly and helped with a quick check-in. The view from the room was decent, especially if you got a higher floor. Breakfast was alright, not a huge variety but the taste was good. The swimming pool was clean, although the area around it could get a bit crowded sometimes. The location is easily accessible. Overall, it was a good stay.

Disappointed with the cleanliness of the hotel, recently found a cockroach in the room. Please pay more attention to the cleanliness of the room. And today the breakfast service was also disappointing because the restaurant staff did not allow take away food even though the breakfast quota was for 2 people and only one was used. Please pay more attention to the breakfast service for customers who are staying. Thank you.

It's alright. There were no other options. It's lucky to have a hotel like this.

the room is clean clean bathroom Strategic location inside the city Petugas ramah