Second time staying at the Naples Bay Resort but this was the first time in one of the cottages. Great location and only a 1 min walk to the main pool complex.
We had a couple of issues with the cottage when we first got there but the resort had them all resolved within hours.
The whole resort is beautiful and a short walk to 5th Avenue and Tin city. The pools and amenities are great, it was a self maintained cottage so no daily housekeeping as you would get with the hotel, if staying longer I’d like to have had housekeeping come at least once tho.
The cottage was clean although attention to detail wasn’t there e.g. dust on top of pictures, bed frame etc… but generally was clean. It had everything we needed, they supply towels and toilet paper (a few) and a few other things like detergent. Kitchen was well stocked and had more utensils than we would ever use.
Overall a great stay and we will be back.
The location is amazing! It's right between Gates 11 and 12 on the departure level of Terminal E, with the front desk immediately inside. The room was clean and tidy. This is a perfect choice for late night arrivals or early morning departures. Downstairs, there's breakfast available and even a Subway. I really liked it here; it's incredibly convenient!
Hotel near Disney World Resort,Kissimmee50% of visitors choose this area
GGuest User2025.03.24
So all 3 morning the coffee was not working and on Sunday they had waffles but they were plugged in by an extension cord that kept coming undone
The rooms were blah, old for sure. Location excellent for Hollywood studios without staying on property.
If you are only sleeping and don't like coffee this is fine.
But I would not recommend the hotel if you planned to hang low for a day in between park hoping.
Hotel near Universal Studios Area,Orlando34.5% of visitors choose this area
LLuckymiqima2025.07.23
The room was spacious and the beds were very comfortable. However, the air conditioning was a bit noisy. Slippers are not provided, so remember to bring your own. There's a coffee shop and a pizza place on the ground floor, which is very convenient for dining and drinks. Orlando summers are hot and sunny, and I felt walking to Universal Studios was a bit far. I'd recommend taking a taxi.
Hotel near Disney World Resort,Bay Lake50% of visitors choose this area
AAidefeiyouer2025.09.16
Orlando Disney was absolutely fantastic! The service and facilities were excellent. Check-in at the front desk was fast, and there was always someone available 24/7 to assist. The lobby also features a Fuel convenience store where you can pick up drinks, fruit, and sandwiches, which was incredibly convenient! Both the Dolphin and Swan resorts offer frequent shuttle boats to all the parks. Will definitely be back!
The environment is very good, the decoration facilities are very beautiful, it is very close to the sea, and the food in the restaurant is also delicious. The service is also good, especially the uncle who is in charge of luggage storage is very enthusiastic, always greets us with a smile, and takes the initiative to ask if we need to call an Uber. The room is not small, the bed is big and comfortable, and the shower and toilet are in two rooms, which is very good. It's just that our room is at the elevator entrance, and the elevator is very loud, starting at 6:30 every morning and very frequent, which really affects sleep.
By far the best hotel we've ever stayed at. The oceanfront room is literally ON the ocean steps away. Room service food is delicious and is a very clean hotel
Hotel near International Drive,Orlando3% of visitors choose this area
IIvylinlin2024.05.14
It's a five-star hotel. The environment and sanitation are super good. The overall service is also very good. The floor is not too high. Everything else is very good. The breakfast is also great. I will stay here next time.
This place is amazing! The rooms are clean, modern and spacious. Beds are comfortable. Great options for food and drinks. Pools are stunning - huge ground level pool with a second infinity pool overlooking the harbor. Then a huge 3rd pool on rooftop with a large hottub. View is spectacular!!
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AAleksandra DukanovaVery good beach hotel, delicious breakfasts, attentive staff 😍😍😍cozy and newly renovated... perhaps the best on south beach 🤩🤩🤩will definitely come back!!!
TTravel WWThe location is amazing! It's right between Gates 11 and 12 on the departure level of Terminal E, with the front desk immediately inside. The room was clean and tidy. This is a perfect choice for late night arrivals or early morning departures. Downstairs, there's breakfast available and even a Subway. I really liked it here; it's incredibly convenient!
GGuest UserWe stayed for 2 night which was not enough! The hotel room was spacious, clean and modern with a view over Hammock beach. Delicious buffet breakfast at Calusa... We ate lunch at Dry Rocks... delicious fresh salads, Tacos etc. The staff were very accommodating..
We loved both beaches... coconut beach had lots of sun beds, lots of shade and the sea was lovely and warm. We did paddle board, kayaking and loved it!!
Perfect for couples, families etc...
Great hotel. Can’t wait to go back.
GGuest UserIs fine. Has pool and a gym which I used. Breakfast is also decent plenty of selection. Locations is ok there’s not much around but it’s close to airport. Would stay again.
GGuest UserWe live in Key West and come to Miami every 2-3 months. We have stay at this hotel, the Fontainebleau, or one of the 2 Kimptons for 5 years and always had a great experience at this hotel until this trip. It started at check in The guy at the desk “Carlos” was rude from the beginning. He was a smart aleck about everything. It was my wife’s birthday trip and it was definitely not the way we wanted to start it. Our room was hot and we didn’t have enough towels. We had dinner reservations and were going to see Andrea Bocelli. When we got back the room was still hot but we were exhausted from the day so we went to sleep. At 6:0am it was so hot it woke us up. My wife went to the front desk and a very nice Eloisa was there and helped my wife and they sent someone to look at it after 5 minutes it was working. I asked what was wrong and he said “it had a bubble in it” but acted like he couldn’t speak any more English. The thermostat was on cool and set 60° but the room never got below 74° at 6:00am. When my wife went to ask for a Double Tree Cookie she was told they were no longer a double tree hotel. This is one of the main reasons we stayed there and it has definitely changed. When we got there The Miami Dolphins were playing in Miami and every TV in the awesome bar area was off and I asked “Carlos” if they could turn the game on and was told it was under renovation but there was no sign of construction and if it was it had nothing to do with the tvs in the lobby. The entire vibe here is not what it was the last time we stayed here. This is a great location and one of the only hotels that still has a hot tub “but it only works half of the time”. He was also a **** about the pool towel card policy and said if I didn’t return the nasty reused card I would be charged $25 per card just to get a towel by the pool. If you do decide to stay there and there is a 20 something Spanish guy at the desk come back later for the sake of your peace on vacation.
AAnonymous UserYou need to pay extra for parking, 25 knives a day for parking. The hotel is a 5-minute walk from the beach, very close, and within a 10-minute walk from most restaurants. If you don't want to walk, there are also golf carts sent to the beach and restaurants. The staff are very friendly! Breakfast is simple but all good. The room is also clean, it is recommended to stay.
GGuest UserI wanted a hotel that would be close to airport in order to catch an early flight the next day and reasonably priced. I had just arrived back from cruise so I wouldn’t be able to check-in until 4pm. However, I explained my situation and they were able to accommodate me with an early check-in. However, there was an additional charge but I didn’t mind. Cruises arrived around 8 am so I was happy with getting a room to relax. Staff was very nice and professional. Front desk, bartenders and cleaning staff. I would definitely recommend this location.
LLucho RodriguezI can confidently give this dog-friendly hotel a well-deserved five-star rating, as our experience there was nothing short of exceptional. From the moment we arrived, the staff greeted us warmly, and their friendliness and helpfulness were evident throughout our stay.
Our furry friend was treated like a VIP. The hotel’s commitment to being dog-friendly was remarkable, and our pet felt right at home from the start.
Beyond the pet-friendly aspect, the hotel itself was a true delight. The pool area offering a refreshing escape with nice music.
The rooms were consistently clean, and the pleasant scent that permeated the hotel created a welcoming and inviting atmosphere. It was evident that the staff took great care to ensure a comfortable and enjoyable experience for all guests.
As we returned for our third visit, our love for this place only grew stronger. If you’re seeking a dog-friendly haven where exceptional service, a beautiful ambiance, and pristine rooms converge, look no further. This hotel is an absolute gem that we can’t help but adore.
GGuest UserThe hotel staff were all very polite and did their best to help with any small questions or problems.
However, the room had a constantly running faucet, which needs repair. Additionally, there were cockroaches everywhere, so people who are sensitive to that might not be able to stay here. There were also dead cockroaches inside the refrigerator, raising doubts about whether proper cleaning is being done.
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