Arte & Mare Elia Luxury Suites and Villas

I have no idea how this place is rated 5 stars—it barely deserves 2.5. ​We arrived as a group of 5 and were "upgraded" to the Presidential Suite, which was dark, outdated, filthy, and reeked of mold. The outdoor Jacuzzi was unusable, filled with murky green water and bugs. ​We asked for a standard room, but it was just as bad: covered in dust, stains, and insects. The balcony had worn-out, dusty furniture and a Jacuzzi full of green algae and bugs. ​After waiting almost 6 hours while they supposedly cleaned twice, the conditions remained unacceptable. We requested to cancel, but they refused. Even our travel agent contacted them multiple times with proof, but they stubbornly claimed everything was "fine." It's clear they only care about taking your money, not customer service. We chose to forfeit our money and move to a real 5-star hotel instead. ​Extremely disappointing.

An Unforgettable Stay – World-Class Hospitality and Exceptional Management! ​My wife, our two children, and I recently spent 8 wonderful days at this amazing hotel, and we cannot recommend it highly enough. ​Even before we arrived, the level of service was outstanding. Our airline notified us at the last minute that our flight had been moved up by several hours. We sent a message to the hotel asking if an early check-in might be possible so we wouldn't have to wander around exhausted with our kids. They replied almost instantly, showing incredible empathy and accommodating us with an early check-in. From that very moment, we knew we were in great hands. ​Upon arrival, we were welcomed with warm, genuine smiles, and the check-in process was smooth and quick. The next day, we asked about upgrading to a larger suite. The staff kindly showed us the option, which turned out to be spacious, luxurious, and extremely comfortable for our family. ​The breakfast was simply out of this world! Words can barely describe the incredible variety and the top-tier quality of the ingredients. Everything—from the fresh salads, fruits, and pastries to the coffee and hot dishes—was absolutely divine. ​Every single staff member went above and beyond: the breakfast waiters, the beach team, the pool lifeguard, the housekeeping staff, and the front desk team. Everyone was consistently friendly, warm, and attentive. ​The absolute highlight of our stay, however, was Maria, the General Manager. From the moment we arrived, she made sure we felt completely taken care of. Maria leads by example with an extraordinary work ethic. She seemed to be in five places at once—checking on guests at breakfast, supervising on the beach, available at the pool, at the front desk, and even reachable via WhatsApp for any request at any hour. Her dedication sets the standard for the entire hotel, and it’s crystal clear why the staff is so motivated and exceptional—they learn from the best! ​Thank you to Maria and the entire team for a magical family vacation. We will definitely be back!

We booked this hotel thinking we would be spending a week in 5-star luxury, as per the advert. We were sorely disappointed, with the tail end of the holiday being marred by serious food poisoning - almost certainly caused by the disgusting food from the hotel's restaurant. This is not a 5-star hotel. It is a 3-star at best. The facilities are basic - the gym is the size of a shoebox and there is no communal lounge, just a rather dingy bar. The rooms are fine but nothing special and lacking things like clothes' hooks and room dividers. The staff are nice enough but one or two were exceedingly rude to me. Our room was a 10-minute walk up a steep hill - which nobody tells you when you book - and if you don't want to walk up, you have to order a 'shuttle' which takes several minutes to arrive. The worst thing about it, however, is the restaurant. I had the worst meal of my life here - which was repeated day in, day out for the whole duration of our stay - until we all became seriously unwell and were bedbound with food poisoning. The food is poor-quality, tasteless and disgracefully limited. The buffet and a la carte menus are identical and what they advertise as a 25 Euro meal costs 1-2 Euros max to produce. The food was frankly unacceptable in a 1-star, let alone a supposed 5-star. Both the restaurant and hotel need to seriously smarten up their act.

Fabulous location but are hotel room was dirty outdated not cleaned to a five star standard , beds not cleaned enough . Out private Pool was disgusting we found dirty tissue and chewing gum from other guest we never used once in ten days ants all over room. Need updated , breakfast was not good flys every were on all salad and fruit tables not cleaned hygiene poor . The money we paid not worth it

Arte & Mare Elia Suites is a hotel with exceptional potential. It enjoys a fantastic beachfront location on Elia Beach, offers an intimate atmosphere, beautiful design, plenty of Instagram-worthy corners, high-quality dining, and excellent watersports. The foundation for an outstanding boutique hotel is definitely there, and with the right attention to detail, we truly believe it could become one of the best hotels on Mykonos. A special thank you goes to Constantina, Isabelle, Maria, and the manager Niko. Their professionalism, kindness, and genuinely warm hospitality were among the highlights of our stay and made a significant difference to our overall experience. We booked our stay on a half-board basis, which gave us the opportunity to experience the hotel’s dining throughout the week. Breakfast was, without a doubt, the highlight of every single day. It offered an excellent selection of fresh, high-quality products and quickly became our favourite part of the daily experience. Dinner was excellent on the evening when it was served à la carte. Unfortunately, this happened only once during our stay. On all other evenings, dinner was served as a buffet, where the selection was noticeably more limited. In addition, despite the advertised dinner service beginning at 6:00 PM, the buffet was repeatedly not fully set up until approximately 7:15 PM. We believe that guests booking a half-board package should be able to expect consistent quality and organisation throughout their entire stay. Unfortunately, we do not feel that the Elia Suites section currently meets the standard we would expect from a five-star hotel. The greatest opportunities for improvement lie in service consistency, housekeeping (several basic amenities & hygiene standards missing), room maintenance (many features were not functioning properly), cleanliness of the public areas, operational organisation, and overall attention to detail. While none of these issues alone would have defined our stay, together they created the impression that the hotel lacks clearly established procedures, regular quality control, and consistent operating standards. We also noticed significant differences between rooms within the same room category, as well as inconsistencies in the overall guest experience. We had the opportunity to compare two reservations booked in the exact same room category, and the difference was surprisingly substantial. One suite featured an older bathroom, a larger private pool, and a dining table, while the other had been renovated, included two bathrooms, but offered a smaller pool. For this reason, we would recommend that future guests ask the hotel to provide photos of the exact room assigned to them before arrival. Doing so can help avoid disappointment and ensure expectations match reality. Another major disappointment was that our package included a complimentary 30-minute massage, which was never provided during our stay. Despite asking about it several times, we

Has it own beach with free lounger for guests. Pools throughout property. It’s own restaurant with excellent food and service

We came to Mykonos with our family and had an amazing stay at Arte & Mare Elia Luxury Suites. The hotel is in a beautiful location right by Elia Beach, with stunning sea views and a relaxing atmosphere. The suites were spacious, clean, and perfect for a family vacation. What made our experience truly special was the excellent service and warm hospitality from the staff, who were always friendly and helpful. The facilities, pools, beach access, and breakfast were all fantastic and made our stay even more enjoyable. We created wonderful memories here and would definitely recommend this hotel to anyone visiting Mykonos, especially families looking for a luxurious and peaceful getaway. We would love to come back again!

It was our first time at Myknos, it was a cold rainy day and it looked like we were the only ones in the property! Property is nice, but because the weather was so bad, we were confined to the property for everything. I would love to visit when it’s warmer and more people at the property.

The guest relations person was very helpful. She arranged rides into the town. The beach and sitting area was nice. The bathrooms did need to he updated though. We had 2 rooms, one for my husband and I and the other for my 21 and 19 year old.