Wyndham Grand Plaza Royale Hangzhou
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1 room, 2 adults, 0 children
All properties in Hangzhou
Wyndham Grand Plaza Royale Hangzhou
No. 555 Fengqi Road, Gongshu District, Hangzhou, Zhejiang, 310006, China
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Last booked 4 mins ago







China travel essentials
Currency exchange
English-speaking staff
Easy to reach
Most card payments accepted
Free parkingShow more
Amenities
Indoor swimming poolFree
Gym
Public parkingFree
Priority airport pick-up
Tea room
3 Restaurants
Cafe
Taxi booking service
All amenities
Property Description
The Wyndham Grand Plaza Royale Hangzhou(Hangzhou Wendemu Zhizun Haoting Dajiudian)is belonging to the Wyndham Hotel Group, the largest hotel group in the world. Hotel is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Lingering snow on the Broken Bridge, HeFang Street, and Leifeng Pagoda.Hotel lobby is elegant and connecting with shopping center. Hotel is well-appointed with various guestrooms such as Lakeview rooms, cityview room, suites, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.The Café Royale, a chic, casual eatery, Essence features market fresh daily menus and extensive Asian and Western delights from a stylish buffet. Sawasdee Thai Restaurant has the spacious yet cozy dining room and our Thai chef and manager will personally show you the “Thai Way” how to enjoy and appreciate the food from her home land. Green Coffee is located on the ground floor of the hotel, in a quiet corner full of natural beauty. Green Coffee is constructed by more than 200 kinds of real tropical rainforest foliage. Amidst the sound of wind, water and trees, guests will be able to enjoy the poetry and romance of the green landscape. In the midst of real plants, guests will be able to pursue a beautiful life in harmony with nature. Hotel has seven well-equipped conference rooms available for booking, seating from 20 to 500 guests. It is including a large Royale Ballroom with a unique window view of the West Lake hill, the only ballroom in Hangzhou providing this feature! The Health Club features a business centre, a fitness centre and an indoor swimming pool.notes:every guest who stayed at hotel should register their personal ID upon arrvial.
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9.1/10
good hotel love the bed!! Location was perfect, near the nightmarket and xihu too.
All 5,699 reviews
Surroundings
Metro: Fengqi Road
(370m)
Metro: Wulinmen
(930m)
Airport: Hangzhou Xiaoshan International Airport
(29.4 km)
Train: Hangzhou Railway Station
(4.6 km)
Train: Hangzhou East Railway Station
(9.2 km)
Landmarks: Wulin Night Market
(190m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe 2-bed Room
2 Single bed
34-50m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Themed Room (Queen bed)
1 King bed and 1 Single bed
69m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Mountain-view Twin Room
2 Single bed
49m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Paul Frank Themed Twin Room
2 Single bed
48m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Family-friendly Family Room
1 King bed and 1 Single bed
67m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Business Suite
1 King bed
57m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Premier Family Room
1 Bunk bed and 1 King bed
65m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Premier Queen Room
1 King bed
38-55m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Mountain-view Suite
1 King bed
61m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Lake-view Double Room
1 King bed
37-45m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Executive Double Room
1 King bed
38-53m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Executive Lake-view Double Room
1 King bed
32-40m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Double Room
1 King bed
34-50m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Executive Featured Room (Double Bed)
1 King bed
65-69m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Premier Twin Room
2 Single bed
40-55m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Executive Business Suite
1 King bed
58m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Mountain-view Double Room
1 King bed
34-50m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Presidential Suite
2 King bed
300m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Basic Room (Double Bed)
1 King bed
35m² | Floor: 5-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Good
5,699 reviews
38 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.2
- Amenities8.9
- Location9.2
- Service9.2
Average for similar properties in Hangzhou

Review summary
Powered by AI
Location: The hotel is in an excellent location, within walking distance of the West Lake and Wulin Night Market. Guests appreciate its proximity to dining options and popular tourist spots, making it convenient for sightseeing and exploring Hangzhou.(based on 1,644 reviews)
Our Family Vacations
November 22, 2025
Great hotel stay with my kids. A lot of variety for breakfast. My stay was made exceptional thanks to the wonderful service from Li Bin: Nova, Xiao Qi. He was professional, friendly, and always willing to go the extra mile to help. Their genuine care and consistent attentiveness created a warm and welcoming atmosphere. I truly appreciate their efforts and would highly recommend this hotel because of staff like them. Thank you for making my experience memorable!
M1435****
November 18, 2025
The breakfast here is a must-try – truly a delightful surprise! They have a huge selection of both Chinese and Western options. The freshly-made noodle station offers very flavorful toppings, and the dessert section is both beautiful to look at and delicious. Plus, there's fresh fruit! The environment is bright and clean, and the service is incredibly warm and thoughtful. I especially want to commend Cindy and Giselle; they were patient and attentive throughout. This experience was absolutely top-notch!
Original TextTranslation provided by Google
Fabrice Tricoire
November 21, 2025
This hotel certainly « has been » of high standards. But the room we were in was providing a 80’s look and functionalities. And although they seem to refurbish some rooms (we can hear the workers and tools and hammers during the day!), the rest of the hotel is in same condition, that does not justify the price, or this is a fare on the high side just because of the location?
As an example, see picture attached that is representative of the condition of some furnitures (this is in the restaurant). Definitely this hotel « has been » and would deserve a complete revamping / refurbishment to justify the price in Hangzhou.
218293****
October 31, 2025
The hotel's location is excellent, right in the city center yet surprisingly quiet at night, making for a very peaceful sleep. The staff were also incredibly friendly and helpful. They even provided complimentary Huojing persimmons in the room, which were exceptionally sweet. I would definitely choose Wyndham Hangzhou again for my next visit.
Original TextTranslation provided by Google
M470041****
October 26, 2025
Excellent location, right by West Lake. The room was clean and tidy, and the breakfast was plentiful.
Original TextTranslation provided by Google
Nono no
October 16, 2025
The room was a bit old and damp, with a musty smell. The location wasn't very convenient either. I booked it because the pictures made the hotel look very grand, but once I got there, I realized the management wasn't up to par, and the towels and such were also quite old.
Original TextTranslation provided by Google
se****
October 8, 2025
The room was great, spacious and clean. Our room had a balcony with a nice view of the city's nightscape. It's super close to West Lake, just across the road from the main entrance, and the underground parking was convenient too.
Original TextTranslation provided by Google
M531168****
October 10, 2025
The hotel's location is unbeatable; a 5-minute walk takes you right to West Lake. As an established five-star hotel, it has all the expected amenities, though it's a bit dated due to its age. However, it's generally clean, hygienic, and the facilities are perfectly functional. Parking was a bit chaotic, but that's understandable given its prime location.
Original TextTranslation provided by Google
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Gym
Public parking
Free
Priority airport pick-up
Additional charge
Tea room
3 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Business center
Secretarial services
Service robots
Children's pool
Tour and ticket booking service
Currency exchange
Wi-Fi in public areas
Free
Luggage storage
Laundry room
Indoor swimming pool
Gym
3 Restaurants
Conference room
Multi-function room
3 Restaurants
西餐厅
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 06:30-10:30, 11:30-14:30, 17:30-21:00
Fourteen“食肆”餐厅
Open for: Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Business hours: [Mon - Sun] 11:30-14:30, 17:30-21:00
大堂吧Green coffee
Business hours: [Mon - Sun] 10:00-22:00
More amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Adults only
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Business services
Multi-function room
Secretarial services
Multimedia display system
Coworking spaces
Conference room
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Front desk services
Lockers available
Concierge service
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Lobby bar
Halal meals provided
Off-site
Room service
Public areas
Gift shop
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Elevator
Ventilation system
Humidifier
Vending machines
Service robots
No smoking in public areas
Garden
Smoking area
ATM
Health & wellness
Gym
Activities
Tea room
Cleaning services
Laundry service (off-site)
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Facilities for children
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Stroller
Kids' board games/puzzles
Books and videos for kids
Children's pool
Accessibility
Handrails in hallways
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
If you plan to arrive after 18:00 on your check-in day, please contact the property by phone at least 1 day in advance
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 64.00 (approx. US$9.11) per person |
Children over 1.4m in height | CNY 128.00 (approx. US$18.22) per person |
Adult | Buffet:CNY 128.00 (approx. US$18.22) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 1,000.00 (approx. US$142.29) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel










- Cash
Property Description
- Opened: 2009
- Renovated: 2016
- Number of Rooms: 293
Phone:+86-571-87616888
The Wyndham Grand Plaza Royale Hangzhou(Hangzhou Wendemu Zhizun Haoting Dajiudian)is belonging to the Wyndham Hotel Group, the largest hotel group in the world. Hotel is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Lingering snow on the Broken Bridge, HeFang Street, and Leifeng Pagoda.Hotel lobby is elegant and connecting with shopping center. Hotel is well-appointed with various guestrooms such as Lakeview rooms, cityview room, suites, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.The Café Royale, a chic, casual eatery, Essence features market fresh daily menus and extensive Asian and Western delights from a stylish buffet. Sawasdee Thai Restaurant has the spacious yet cozy dining room and our Thai chef and manager will personally show you the “Thai Way” how to enjoy and appreciate the food from her home land. Green Coffee is located on the ground floor of the hotel, in a quiet corner full of natural beauty. Green Coffee is constructed by more than 200 kinds of real tropical rainforest foliage. Amidst the sound of wind, water and trees, guests will be able to enjoy the poetry and romance of the green landscape. In the midst of real plants, guests will be able to pursue a beautiful life in harmony with nature. Hotel has seven well-equipped conference rooms available for booking, seating from 20 to 500 guests. It is including a large Royale Ballroom with a unique window view of the West Lake hill, the only ballroom in Hangzhou providing this feature! The Health Club features a business centre, a fitness centre and an indoor swimming pool.notes:every guest who stayed at hotel should register their personal ID upon arrvial.
Frequently Asked Questions
What are the check-in and check-out times at Wyndham Grand Plaza Royale Hangzhou?
Check-in time at Wyndham Grand Plaza Royale Hangzhou starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Wyndham Grand Plaza Royale Hangzhou?
Does Wyndham Grand Plaza Royale Hangzhou have a pool?
Yes, Wyndham Grand Plaza Royale Hangzhou has a swimming pool for guests.Does Wyndham Grand Plaza Royale Hangzhou have a pool?
Are pets allowed at Wyndham Grand Plaza Royale Hangzhou?
No, pets are not allowed at Wyndham Grand Plaza Royale Hangzhou.Are pets allowed at Wyndham Grand Plaza Royale Hangzhou?
Does Wyndham Grand Plaza Royale Hangzhou serve breakfast?
Yes, Wyndham Grand Plaza Royale Hangzhou serves breakfast for guests. Breakfast options include Western, Chinese style. Does Wyndham Grand Plaza Royale Hangzhou serve breakfast?
How much does it cost to stay at Wyndham Grand Plaza Royale Hangzhou?
Room prices at Wyndham Grand Plaza Royale Hangzhou vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Wyndham Grand Plaza Royale Hangzhou?
How to get to Wyndham Grand Plaza Royale Hangzhou from the nearest airport?
The nearest airport is Hangzhou Xiaoshan International Airport, located about 48 mins from hotel by car (29.4 km) away.How to get to Wyndham Grand Plaza Royale Hangzhou from the nearest airport?
What’s the cancellation policy at Wyndham Grand Plaza Royale Hangzhou?
The cancellation policy at Wyndham Grand Plaza Royale Hangzhou depends on your room type and booking terms.What’s the cancellation policy at Wyndham Grand Plaza Royale Hangzhou?
Does Wyndham Grand Plaza Royale Hangzhou offer airport transfers?
Yes, Wyndham Grand Plaza Royale Hangzhou provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Wyndham Grand Plaza Royale Hangzhou offer airport transfers?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 29.39KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 4.55KM |
| Nearest Subway Station | Fengqi Road |
| Distance to Subway Station | 0.37KM |
| Average Price From | USD233 |
| Hotel Star Rating | 5 |












