Wyndham Grand Plaza Royale Hangzhou
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Wyndham Grand Plaza Royale Hangzhou

No. 555 Fengqi Road, Gongshu District, Hangzhou, Zhejiang, 310006, China
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hotel overview picture
Last booked 24 mins ago
Highlights
Free parking
Airport pick-up available
Ideal location
Lots to do
Great views
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Amenities
Indoor swimming poolFree
Gym
Public parkingFree
Priority airport pick-up
Tea room
3 Restaurants
Cafe
Taxi booking service
All amenities
Property Description
The Wyndham Grand Plaza Royale Hangzhou(Hangzhou Wendemu Zhizun Haoting Dajiudian)is belonging to the Wyndham Hotel Group, the largest hotel group in the world. Hotel is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Lingering snow on the Broken Bridge, HeFang Street, and Leifeng Pagoda.Hotel lobby is elegant and connecting with shopping center. Hotel is well-appointed with various guestrooms such as Lakeview rooms, cityview room, suites, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.The Café Royale, a chic, casual eatery, Essence features market fresh daily menus and extensive Asian and Western delights from a stylish buffet. Sawasdee Thai Restaurant has the spacious yet cozy dining room and our Thai chef and manager will personally show you the “Thai Way” how to enjoy and appreciate the food from her home land. Green Coffee is located on the ground floor of the hotel, in a quiet corner full of natural beauty. Green Coffee is constructed by more than 200 kinds of real tropical rainforest foliage. Amidst the sound of wind, water and trees, guests will be able to enjoy the poetry and romance of the green landscape. In the midst of real plants, guests will be able to pursue a beautiful life in harmony with nature. Hotel has seven well-equipped conference rooms available for booking, seating from 20 to 500 guests. It is including a large Royale Ballroom with a unique window view of the West Lake hill, the only ballroom in Hangzhou providing this feature! The Health Club features a business centre, a fitness centre and an indoor swimming pool.notes:every guest who stayed at hotel should register their personal ID upon arrvial.
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9.1/10
Good
good hotel love the bed!! Location was perfect, near the nightmarket and xihu too.
All 5,691 reviews
Surroundings
Metro: Fengqi Road
(370m)
Metro: Wulinmen
(930m)
Airport: Hangzhou Xiaoshan International Airport
(29.4 km)
Train: Hangzhou Railway Station
(4.6 km)
Train: Hangzhou East Railway Station
(9.2 km)
Landmarks: Wulin Night Market
(190m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Deluxe 2-bed Room

2 Single bed
34-50m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Themed Room (Queen bed)

1 King bed and 1 Single bed
69m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Paul Frank Themed Twin Room

2 Single bed
48m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Mountain-view Twin Room

2 Single bed
49m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
9

Family-friendly Family Room

1 King bed and 1 Single bed
67m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Business Suite

1 King bed
57m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Premier Family Room

1 Bunk bed and 1 King bed
65m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Premier Queen Room

1 King bed
38-55m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Mountain-view Suite

1 King bed
61m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Lake-view Double Room

1 King bed
37-45m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Executive Double Room

1 King bed
38-53m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Executive Lake-view Double Room

1 King bed
32-40m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Deluxe Double Room

1 King bed
34-50m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Executive Featured Room (Double Bed)

1 King bed
65-69m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Premier Twin Room

2 Single bed
40-55m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Executive Business Suite

1 King bed
58m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Mountain-view Double Room

1 King bed
34-50m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
9

Presidential Suite

2 King bed
300m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Basic Room (Double Bed)

1 King bed
35m² | Floor: 5-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.1/10
Good
5,691 reviews
28 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
  • Cleanliness9.2
  • Amenities8.9
  • Location9.1
  • Service9.2
Average for similar properties in Hangzhou
Most Mentioned
Review summary
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Location: The hotel is in an excellent location, within walking distance of the West Lake and Wulin Night Market. Guests appreciate its proximity to dining options and popular tourist spots, making it convenient for sightseeing and exploring Hangzhou.(based on 1,785 reviews)
O‍u‍r‍ ‍F‍a‍m‍i‍l‍y‍ ‍V‍a‍c‍a‍t‍i‍o‍n‍s
November 22, 2025
Great hotel stay with my kids. A lot of variety for breakfast. My stay was made exceptional thanks to the wonderful service from Li Bin: Nova, Xiao Qi. He was professional, friendly, and always willing to go the extra mile to help. Their genuine care and consistent attentiveness created a warm and welcoming atmosphere. I truly appreciate their efforts and would highly recommend this hotel because of staff like them. Thank you for making my experience memorable!
M‍1‍4‍3‍5‍*‍*‍*‍*
November 18, 2025
住店必沖的早餐真的太驚喜!中西式選擇超全,現煮麪檔的澆頭很鮮,甜品區顏值口感很好,新鮮水果一環境敞亮乾淨,服務更是暖心,尤其要誇Cindy和Giselle,全程耐心又周到,這波體驗直接拉滿!
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F‍a‍b‍r‍i‍c‍e‍ ‍T‍r‍i‍c‍o‍i‍r‍e
November 21, 2025
This hotel certainly « has been » of high standards. But the room we were in was providing a 80’s look and functionalities. And although they seem to refurbish some rooms (we can hear the workers and tools and hammers during the day!), the rest of the hotel is in same condition, that does not justify the price, or this is a fare on the high side just because of the location? As an example, see picture attached that is representative of the condition of some furnitures (this is in the restaurant). Definitely this hotel « has been » and would deserve a complete revamping / refurbishment to justify the price in Hangzhou.
2‍1‍8‍2‍9‍3‍*‍*‍*‍*
October 31, 2025
酒店位置非常好 位於市中心 又不吵鬧 晚上睡覺很安靜 酒店服務人員態度也非常好 房間裏還贈送了火晶柿子 特別甜 下次來還會選擇杭州温德姆
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M‍4‍7‍0‍0‍4‍1‍*‍*‍*‍*
October 26, 2025
地理位置優越,就在西湖邊。房間乾淨整潔,早餐豐富。
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N‍o‍n‍o‍ ‍n‍o
October 16, 2025
房間有些老舊,房間又潮濕還有味道,從交通上來説也沒有很便利。因為從圖片上看整個酒店非常大氣,所以就定了,結果進去之後發現的確管理的不是那麼到位,然後毛巾什麼的也是有些老舊。
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s‍e‍*‍*‍*‍*
October 8, 2025
房間挺好的,挺大的,也乾淨,我們的房間有陽台,能看城市夜景,離西湖超級近,出正門過馬路就是,地下停車場停車也方便
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M‍5‍3‍1‍1‍6‍8‍*‍*‍*‍*
October 10, 2025
酒店位置無敵,出門步行5分鐘就來到西湖邊,老牌五星酒店的配置該有的都有,但因為年代略長,稍微有點老舊,不過整體乾淨衞生,設施也足夠使用了~停車有一點混亂,但黃金地段嘛,也能理解吧
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Services & Amenities

Indoor swimming pool
Gym
3 Restaurants
Conference room
Multi-function room
3 Restaurants
西餐厅
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 06:30-10:30, 11:30-14:30, 17:30-21:00
Fourteen“食肆”餐厅
Open for: Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Business hours: [Mon - Sun] 11:30-14:30, 17:30-21:00
大堂吧Green coffee
Business hours: [Mon - Sun] 10:00-22:00
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The host or staff will greet you upon arrival

If you plan to arrive after 18:00 on your check-in day, please contact the property by phone at least 1 day in advance

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 64.00 (approx. €7.78) per person
Children over 1.4m in height
CNY 128.00 (approx. €15.55) per person
Adult
Buffet:CNY 128.00 (approx. €15.55) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 1,000.00 (approx. €121.47) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment .

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2009
  • Renovated: 2016
  • Number of Rooms: 293
Phone:+86-571-87616888
The Wyndham Grand Plaza Royale Hangzhou(Hangzhou Wendemu Zhizun Haoting Dajiudian)is belonging to the Wyndham Hotel Group, the largest hotel group in the world. Hotel is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Lingering snow on the Broken Bridge, HeFang Street, and Leifeng Pagoda.Hotel lobby is elegant and connecting with shopping center. Hotel is well-appointed with various guestrooms such as Lakeview rooms, cityview room, suites, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.The Café Royale, a chic, casual eatery, Essence features market fresh daily menus and extensive Asian and Western delights from a stylish buffet. Sawasdee Thai Restaurant has the spacious yet cozy dining room and our Thai chef and manager will personally show you the “Thai Way” how to enjoy and appreciate the food from her home land. Green Coffee is located on the ground floor of the hotel, in a quiet corner full of natural beauty. Green Coffee is constructed by more than 200 kinds of real tropical rainforest foliage. Amidst the sound of wind, water and trees, guests will be able to enjoy the poetry and romance of the green landscape. In the midst of real plants, guests will be able to pursue a beautiful life in harmony with nature. Hotel has seven well-equipped conference rooms available for booking, seating from 20 to 500 guests. It is including a large Royale Ballroom with a unique window view of the West Lake hill, the only ballroom in Hangzhou providing this feature! The Health Club features a business centre, a fitness centre and an indoor swimming pool.notes:every guest who stayed at hotel should register their personal ID upon arrvial.

Frequently Asked Questions

What are the check-in and check-out times at Wyndham Grand Plaza Royale Hangzhou?

Check-in time at Wyndham Grand Plaza Royale Hangzhou starts at 14:00, and check-out time is by 12:00.

Does Wyndham Grand Plaza Royale Hangzhou have a pool?

Yes, Wyndham Grand Plaza Royale Hangzhou has a swimming pool for guests.

Are pets allowed at Wyndham Grand Plaza Royale Hangzhou?

No, pets are not allowed at Wyndham Grand Plaza Royale Hangzhou.

Does Wyndham Grand Plaza Royale Hangzhou serve breakfast?

Yes, Wyndham Grand Plaza Royale Hangzhou serves breakfast for guests. Breakfast options include Western, Chinese style.

How much does it cost to stay at Wyndham Grand Plaza Royale Hangzhou?

Room prices at Wyndham Grand Plaza Royale Hangzhou vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Wyndham Grand Plaza Royale Hangzhou from the nearest airport?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 48 mins from hotel by car (29.4 km) away.

What’s the cancellation policy at Wyndham Grand Plaza Royale Hangzhou?

The cancellation policy at Wyndham Grand Plaza Royale Hangzhou depends on your room type and booking terms.

Does Wyndham Grand Plaza Royale Hangzhou offer airport transfers?

Yes, Wyndham Grand Plaza Royale Hangzhou provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport29.39KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station4.55KM
Nearest Subway StationFengqi Road
Distance to Subway Station0.37KM
Average Price FromEUR200
Hotel Star Rating5