This hotel was the biggest disappointment of our trip to Phuket.
First, getting to the island: After a 30-minute drive to the pier, we had to wait in line for a speedboat. To top it off, the pier's restroom charged a fee. I'd advise future visitors to use the facilities at the airport instead.
Now, the room: We booked a two-bedroom suite, but the two bedrooms were on separate floors. To get to the other room at night, you had to walk outside on a dark concrete staircase with a ledge in the middle – I almost broke my toe. The toilet on the second floor was outdoors! It was incredibly hot outside! And the hotel was crawling with snakes, insects, rodents, and monkeys!
The bathtub was dirty upon check-in. We had someone clean it the next day, but when we returned that evening, it was still dirty because it's open-air with no cover, so leaves just fell right in. There was no way to take a bath.
In the end, we were forced to sleep on the first floor, which was damp and sticky. Every time we flushed the toilet, water would seep onto the floor, and ants were crawling on the toilet seat. The noise from the air conditioning and refrigerator was so loud that we couldn't get a good night's sleep.
Of course, the hotel's cliffside restaurant was indeed beautiful, and the drinks were delicious – but as a hotel, if it can't even provide the most basic cleanliness, safety, and a good night's sleep, no matter how beautiful the scenery, it can't make up for it.
In short, the photos are beautiful, the facilities are terrible, and the reality is a rip-off. Please choose wisely.
Original TextTranslation provided by AI