The Ritz-Carlton, Astana
Select date
-
Select date
1 night
The Ritz-Carlton, Astana

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Baiterek: 0.42 km away

National Academic Library of the Republic of Kazakhstan: 0.41 km away

Singing Fountain: 0.37 km away

Amenity Highlights

Leisure: Pool, Hair and beauty salon, Gym

Pets policy: Pets are allowed, including cats、dogs, for a fee of KZT 56000 (approx. US$8,367).

Food & Drink: Room service, Cafe, Restaurant, Bar, Halal meals provided, Lobby bar

The above hotel prices are based on Trip.com for October 18-October 24.

The Ritz-Carlton, Astana

No. 2 of Cultural Hotels in Kazakhstan
Show on map
We Price Match
Highlights
Ideal location
Italian restaurant
Indoor pool
Terrace bar
Baking class
+4 more
Amenities
All amenities
Property Description
Show more
The best service in the WORLD! The best hotel in the World! The best staff in the World!
Surroundings
Attraction: Baiterek
(750m)
Shopping: Moskva Shopping Center
(210m)
Shopping: Talan Gallery
(210m)
Shopping: Dolce Gabbana
(220m)
Shopping: KERUEN Souvenirs
(290m)
View on map
7

Grand Deluxe King Room With City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
3

Deluxe King Room With City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Junior Suite

1 King bed
75m² | Floor: 4-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Deluxe Two Queen Room

2 Queen bed
40m² | Floor: 4-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
13

The Ritz-Carlton Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Baiterek View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Club Two Queen Room

2 Queen bed
40m² | Floor: 14,17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
11

Carlton Suite, Club Lounge Access, 1 Bedroom Suite, 1 King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
18

Executive Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Baiterek View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Club King Room

1 King bed
40m² | Floor: 14,17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

Average for similar properties in Astana
Anonymous User
October 13, 2026
The Ritz just isn't what it used to be… I have some concerns regarding the quality and the tired condition of the rooms. Upon check-in, I found some "dried-up" strawberries in the room that were clearly past their prime. Also, dirty cups at breakfast… Photos attached. I probably won't stay at this hotel in Astana again, it's just not worth the money.
Original TextTranslation provided by AI
Guest User
October 1, 2026
Overall, it was a good experience. The location is excellent, with very convenient transportation nearby.
Original TextTranslation provided by AI
Guest User
September 10, 2026
The hotel is very good, and the service is excellent. However, the in-room dining wasn't particularly tasty. The beds were very soft and comfortable.
Original TextTranslation provided by AI
aries.cat
August 25, 2026
They overcharged me by about 4700 [currency, e.g., Yuan] and never refunded it. The front desk service was absolutely terrible.
Original TextTranslation provided by AI
Dmitry03/71
August 4, 2026
A magnificent hotel! The service is top-notch, from the moment you walk in the door to the room cleaning. The restaurant on the 3rd floor is superb for breakfast, lunch, and dinner. The cuisine is excellent! Guests are treated as the most important people, and every staff member demonstrates care and attention. Thank you to all the hotel staff for the wonderful days my children and I spent here!
Original TextTranslation provided by AI
Guest User
July 15, 2026
The only downside to this hotel is that the deposit wasn't refunded on time. We paid a 600,000 KZT deposit for a 10-day stay, and it still hasn't been credited back to our account after 48 hours.
Original TextTranslation provided by AI
AlissaBlack
June 26, 2026
It was luxurious, magnificent, absolute splendor. The spa area is new, everything is personalized for you, and the service is top-notch. Housekeeping twice a day, unlimited water, and delicious room service.
Original TextTranslation provided by AI
Guest User
July 25, 2026
The best service in the WORLD! The best hotel in the World! The best staff in the World!
Original TextTranslation provided by AI
Guest User
July 29, 2026
Excellent service, the only thing is the bed was very soft, which I wasn't used to.
Original TextTranslation provided by AI

Services & Amenities

Rooftop
Cuisine: European, International
Mökki
Cuisine: International, Italian
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 07:00-23:59
Selfie
Cuisine: International
Business hours: [Mon - Sun] 12:00-23:59

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free
Children 3 years old and over
23,200.00 KZT (approx. €45.66) per person per night

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:30 Open [Sat - Sun] 07:00-12:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
12,000.00 KZT (approx. €23.62) per person
Children 12–17 years old
24,000.00 KZT (approx. €47.24) per person
Adult
Buffet:24,000.00 KZT (approx. €47.24) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: 56,000.00 KZT (approx. €110.22) per pet per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: 阿斯塔纳丽思卡尔顿酒店
  • Opened: 2017
  • Number of Rooms: 157
Phone:+7-7172734000
Email:astana.reservations@ritzcarlton.com
The Ritz Carlton Astana Hotel, located in the heart of Astana commercial district. Hotel is convenient to area attractions and outdoor activities, including Bayterek Tower, Astana Opera, and Nurzhol Boulevard. Our guest rooms and suites offer breathtaking city views. The rooms are outfitted with air conditioning, a minibar, and a television. The hotel offers luxurious amenities for both adults and our younger guests. Because we aim to assure your comfort upon arriving at our hotel, we have provided everything you want. Adjacent to the main entrance of the hotel, our serene Өzen Lobby Lounge is the perfect setting. Lounge opens its doors for guests 9:00-00:00 Seasonal products, non-trivial product combination, will pleasantly surprise even the most discerning guests at Mökki Restaurant. We provide comfortable and elegant atmosphere, every day 7:00-00:00 The Ritz-Carlton, Astana offer elegant settings to give your festivities an exquisite touch. Professional staff, state-of-the-art technological equipment, for you and your guests, to deliver high-quality service at your events. The modern SPA-complex offers highly efficient procedures on ESPA cosmetics and the Swiss premium cosmetic brand Valmont in one of procedural rooms. The Ritz-Carlton Spa in Astana features a quiet yoga studio, a dry and steam sauna, a swimming pool, a jacuzzi, and an extensive menu of treatments. We also provide free parking, free wifi, room service, and concierge services to our guests. The Ritz-Carlton Astana will make your vacation to Astana unforgettable, whether you're here for business or leisure.

You might be wondering

What are the check-in and check-out times at The Ritz-Carlton, Astana?

Check-in time at The Ritz-Carlton, Astana starts at 15:00, and check-out time is by 12:00.

Does The Ritz-Carlton, Astana have a pool?

Yes, The Ritz-Carlton, Astana has a swimming pool for guests.

Does The Ritz-Carlton, Astana allow pets, and what is the pet fee and weight limit?

Yes, pets are welcome at The Ritz-Carlton, Astana, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at The Ritz-Carlton, Astana for my dates?

Room prices at The Ritz-Carlton, Astana vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to The Ritz-Carlton, Astana from the nearest airport?

The nearest airport is Astana International Airport, located about 26 mins from hotel by car (12.9 km) away.

What’s the cancellation policy at The Ritz-Carlton, Astana?

The cancellation policy at The Ritz-Carlton, Astana depends on your room type and booking terms.

Does The Ritz-Carlton, Astana offer airport transfers?

Yes, The Ritz-Carlton, Astana offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportAstana International Airport
Distance to Airport12.95KM
Nearest Train StationAstana Railway Station
Distance to Train Station9.77KM
Average Price FromEUR1476
Hotel Star Rating5
Recommendations

Most Viewed Hotels

Rixos President Hotel AstanaPremier Inn AstanaHOSTEL 13/77Holiday Inn Express ASTANA - TURAN by IHGRamada by Wyndham AstanaHilton Garden Inn AstanaHampton by Hilton Astana Triumphal ArchSheraton Astana HotelKing Hotel AstanaIbis AstanaAltyn Eco Park HotelHilton AstanaBest Western Plus AstanaSaad Hotel AstanaTOR'RE Astana, Trademark Collection by WyndhamThe St. Regis AstanaCAPS LOCK Future HotelThe Ritz-Carlton, AstanaTengri HotelThe Veil

Hotels near attractions

Hotels near Astana ArenaHotels near Expo BoulevardHotels near Astana Central ParkHotels near Hazrat Sultan MosqueHotels near ShankhayHotels near "Eternal Nation" Arch of TriumphHotels near Independence Square and Kazakh Eli MonumentHotels near Nur-Astana MosqueHotels near Presidential Center of Culture of KazakhstanHotels near Khan ShatyrHotels near Astana International AirportHotels near Nur-Sultan-Nurly Zhol

Top destinations

Hotels in ShanghaiHotels in GuangzhouHotels in BeijingHotels in BangkokHotels in ShenzhenHotels in Hong KongHotels in TokyoHotels in ChongqingHotels in ChengduHotels in SeoulHotels in Las VegasHotels in ZhangjiajieHotels in Kuala LumpurHotels in Ho Chi Minh CityHotels in TaipeiHotels in HangzhouHotels in SingaporeHotels in Xi'anHotels in OsakaHotels in New York

More accommodation types

Condos in AstanaNew Hotels in AstanaCheap Hotels in AstanaScenic Hotels in AstanaHotels with Kitchens in Astana