eldios-lele
October 15, 2025
I was very disappointed by this hotel.
Let me give the pros first, then we can talk about the cons which are many and diverse but focus on one aspect mostly with many branches I guess.
Pro:
- the staff was kind and helpful to the best of their possibilities (limited probably by upper management? Just a guess)
- the location is right I'm between Chinatown and Marina Bay area.. Definitely walkable distance from both (if you don't mind the weather and are a walker)
- free bottle of wine (I don't drink alcohol) and little lion plushie (so cute!) as a free gift
That's it. Now to the cons:
- the furniture and structure is old.. An it shows. I guess if you come here expecting a high tier 4 star hotel as the Singapore hotel seem to be, you'll be heavily disappointed. Switches, wardrobe, carpets, safe, everything is clearly old
- I originally got a business executive room (floor 20) and was so disappointed that I had to complain... It was definitely NOT on par with what I was paying. Admittedly this was during the F1 days so this makes thing a bit more reasonable since prices are crazy everywhere during those days, but I was staying here 10 days and it was not acceptable
- after complaining the Staff kindly upgraded me to a premium room (floor 17) which was slightly better but still insufficient... This room admittedly had a very nice view on the city with a big window, and a nice cozy bath tub.. But that's about it, everything else is still true
- I couldn't use the restaurant since I quickly passed by but the food wasn't too interesting to me so just went for a Korean BBQ nearby.. So that's up to you. There were people eating there and seemed satisfied though :)
Overall if this was a 3 star hotel and way cheaper then I would have not complained, but again for the price and the category not enough for me.