The Pearl Kuala Lumpur

Certainly, here's the updated version of your review: --- Our experience at the hotel was exceptional from start to finish. The spacious lobby welcomed us with a refreshing drink, and I was pleasantly surprised to find that the deposit was only RM200 instead of RM300, as I had booked a smaller room. The high tea was delightful, with its elegant three-tier presentation, and the dim sum supper was equally enjoyable. Both were complimentary, which was a wonderful touch. Breakfast offered delicious chocolate danish and Neapolitan pasta, although I was disappointed by the absence of nasi lemak and teh tarik, possibly due to the presence of guests from the Korea rugby team, the ministry, and the Feng Shui International Organization conference. We loved our room—it was incredibly spacious, and we were treated to complimentary peanuts and chocolates. The room also featured a coffee machine, bathrobes, and shaving kits complete with cream. We appreciated the thoughtful addition of lotion, and the amenities like shower gel, conditioner, and shampoo had a lovely jasmine and rose scent, which was not typical of most hotels. The hotel's location on the 5th level of a shopping mall was convenient for families, offering easy access to dining options, karaoke sessions, and a jungle gym. I will definitely consider bringing my family here again, although I will need to find an alternative for better parking rates. Overall, everything was perfect! Just a note for future guests: during checkout, the staff will hold your deposit while they validate your stay. If there are no issues, your deposit will be returned, so be prepared for this step.

The hotel located at the middle of everything. Downstairs have shopping mall that have variety foods and convenient shop. The hotel seems like renovated and got some improvement in terms of the furniture and TV. Customer service just ok as they looks so serious and not communicate with the guests

The service at The Pearl Hotel Kuala Lumpur was generally pleasant. The staff were courteous, approachable, and willing to assist when asked. Check-in went smoothly, and the team carried themselves professionally. However, during busy hours, the response time at the front desk and housekeeping could be a bit slow, which slightly affected the overall flow of the stay. However, some areas of the hotel, such as the hallways and common spaces, felt a little dated and might benefit from refurbishment to enhance the ambience. One of the main challenges was the carpark because the parking layout was quite confusing. There were no clear signs or directions provided. It was difficult to navigate, especially for first-time guests. For me a better guidance such as clearer signage, instructions during check-in, or directional markers would make the parking experience much more convenient. The food was enjoyable, with a nice selection of local and Western options. The breakfast spread was fresh and satisfying. While the variety was decent, adding more unique or specialty items could make the dining experience more exciting and memorable.

Very wide and clean and grand room. Easy can get foodor but things from the pearl mall. Breakfast limited choice..

Just room aircond not functioning well.. Dinner buffet is awesome. Good service but pls improve ur air conditioning. Others all good.

Great room, big space. Nice breakfast. Supper and high tea not necessary. Got swimming pool. Next to hotel got lots of eaterier. Parking is cheap.