MOV Hotel Kuala Lumpur

Room Comfort: Rooms are generally clean, comfortable, and spacious, with modern decor and amenities. Many guests appreciate the comfortable beds and the cleanliness of the rooms, which contribute to a pleasant stay.(based on 314 reviews)

Good security service, clean, front desk staff good & friendly. Will be perfect if there is fridge. So far like the location.

Our stay at the hotel was not pleasant and I would not recommend this hotel. Firstly, the room itself was not very clean, there was a layer of dust on a lot of surfaces that showed a lack of wiping down between guests, the toilet and sink area also had built up grime, again, the kind that would have easily been dealt with had the housekeeping stayed on top of wiping the area and also the bed sheets had lots of marks on them and we found an ant in our bed on our first night. We’re normally not big complainers, but you want a hotel room to not be somewhere you dread coming back to after a long day, which this was for us. It’s really surprising that for a four star hotel, the cleanliness of the room was so haphazard, the sheets could be easily removed of marks had they used stain remover, the grime and dust easily taken care of too. Secondly, the service wasn’t great as the communication with the reception on trying to get more toilet paper or other things for the room would be challenged (housekeeping says we’ve already got what we need so you don’t need another) and just generally stand offish. Finally, the air con in the room is way too loud when it’s on, and coupled with how thin the walls are, it wasn’t a very comfortable sleeping experience. The only good thing about the hotel is the location and the reception looks nice but everything falls down after that.