Mondi Hotel am Grundlsee

Beware this hotel IS NO WHERE NEAR LAKE HALLSTATT. Booked this hotel because Trip recommended it and listed it when searched for "Lake Hallstatt". I had to request for a cancellation after realizing there is no transport around and it is not in the same tourist spot. Even if I found a transport the traveling time would not be able to fit in my already booked cross-border train tickets and flights. I even had to book another hotel because it was required for immigration entrance clearance. Requested cancellation on 15th Feb, the hotel was supposed to provide an answer by 5.30pm and they kept delaying it.  After 3 hours delay then the hotel finally replied and rejected the cancellation. They even sent an email to "expect and welcome" my arrival right after the rejection despite I said I would not be checking in. Very well. I can see why they need to leech Lake Hallstatt to get customers. In a separate email, the hotel even said I "DELIBERATELY" choose no refund booking. Sir, I chose no refund bookings for all my bookings because I did not expect anyone would be this low and it had never happened to me before so I had 100% confidence with the hotels listed on trip.  On all the 4 hotels I had booked for my trip including the one I booked to replace you, YOU ARE THE ONLY ONE CAUSING TROUBLE AND GAVE FALSE INFO. Trip has decided to compensate me half of the fund which I think is a good gesture from them. As for this hotel? Avoid if you can even if you need to visit Lake Grundlsee.  Message to the genius behind this hotel - Be a better person. 

Overall is good, a little bit pricy but worth the view. Only things to note is that they are very go green, so no AC.

really nice hotel. indoor swimming pool, nice breakfast with great lake and mountain view. very helpful staff members!