Novotel Singapore on Kitchener
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Novotel Singapore on Kitchener

Certified Sustainable
181 Kitchener Road, Singapore, 208533, Singapore
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hotel overview picture
Last booked 5 hrs ago
Highlights
Comfy rooms
Airport pick-up available
Ideal location
Great views
Lots to do
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Amenities
Private parkingFree
Outdoor swimming poolFree
Gym
Priority airport pick-up
24-hour front desk
Luggage storage
Restaurant
Priority airport drop-off
All amenities
Property Description
In the heart of Singapore, Novotel Singapore on Kitchener is within a 5-minute drive of Singapore Flyer and Gardens by the Bay. This 4-star hotel is 2.2 mi (3.6 km) from Merlion and 2.6 mi (4.2 km) from Marina Bay Sands Casino. Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Enjoy culinary wonders based on the traditions and styles of the Native American and Mexican heritage at the hotel’s all-day dining restaurant, CALI, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 543 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
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8.5/10
Very good
Hotel location was good, right across a mall & MRT access. Room was spacious and clean
All 720 reviews
Surroundings
Metro: Farrer Park
(380m)
Metro: Jalan Besar MRT
(660m)
Airport: Seletar Airport
(15.3 km)
Airport: Singapore Changi Airport
(18.5 km)
Train: Woodlands Train Checkpoint
(23.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

8

Family Room Triple

1 Single bed and 1 Queen bed
48m² | Floor: 13-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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9

Family Quadruple Room with 1 King Bed and 2 Single Beds

2 Single bed and 1 King bed
48m² | Floor: 7-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Superior Room with 2 Single Beds

2 Single bed
28m² | Floor: 7-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Deluxe Corner Room with 1 King Bed

1 King bed
26m² | Floor: 14-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Premier Family Room with 1 King Bed and 4 Single Beds

1 King bed and 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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8

Superior Corner King Room

1 King bed
26m² | Floor: 6-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Deluxe Triple Room with 1 King Bed and 1 Single Bed

1 King bed and 1 Single bed
33m² | Floor: 7-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Superior Room

1 King bed or 2 Single bed
28m² | Floor: 6-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Superior Corner Room with 1 King Bed

1 King bed
26m² | Floor: 6-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Superior Room with 1 King Bed

1 King bed
28m² | Floor: 7-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Deluxe Room

1 King bed or 2 Single bed
28m² | Floor: 14-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Deluxe Room with 1 King Bed

1 King bed
28m² | Floor: 14-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Executive Suite with 1 King Bed

1 King bed
48m² | Floor: 14,19-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Deluxe Room with 2 Single Beds

2 Single bed
28m² | Floor: 14-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews

8.5/10
Very good
720 reviews
  • Cleanliness8.6
  • Amenities8.3
  • Location8.9
  • Service8.1
Average for similar properties in Singapore
Most Mentioned
Review summary
Powered by AI
Amenities: The hotel offers a range of amenities including a 24-hour gym, a swimming pool, and self-laundry facilities. These features are appreciated by guests for their convenience and accessibility, contributing to a comfortable stay experience.(based on 37 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
December 5, 2025
酒店的服務態度超級差,我們是一行7人去出差,定了,定了4間4晚,但是中途其中4人臨時有事,一個要飛回國,3個要飛吉隆坡,所以我們要提前退掉其中2間的後2晚,房費是5190多,當天退房的同事把房卡給了前台,也跟前台説了具體情況,他們説我們沒問題呀,然後説因為我們是在攜程訂的,需要跟攜程溝通好,在後台退單。於是我們就聯繫了攜程,攜程非常友好,但這時候戲劇性的就出現了,攜程聯繫酒店,酒店説因為他們的政策原因不接受提前退訂,如果非要退訂的話,必須要出全額的房費,也就是説一分錢不給退。然後我們還在新加坡的同事就去又找了酒店的方面溝通,酒店説沒收到攜程的協商,讓我們去聯繫攜程。這裏我就知道這個酒店是在推卸責任,因為我是攜程的金鑽貴賓,攜程不可能為了一個酒店去得罪一個優質客户。之後我們讓攜程跟酒店就行了長達2天的溝通,我們在新加坡的同事以及攜程在新加坡的業務都去做了協商,酒店都拒絕,期間我們還提供了改簽的機票憑證,酒店仍拒絕了我們免費退房請求。到最後我們在新加坡的同事徹底怒了,就跟酒店的人員吵起來了,酒店人員的醜惡嘴臉徹底暴露了,他們原話就是他們收到了攜程的協商,但就是不會給我們免費退房。更可惡的是,這時候他們還把責任推給攜程,説就算他們同意退房了,攜程也未必會把錢退給我們,這真的是噁心透了。事情的結果就是,最後這個酒店也沒把提前退掉的2間房的房費退給我們,還説我們雖然沒住,但是她們確實幫我們保留了房間,但是我們的房卡早就退了,房間他們是否保留了,誰也無法保證,他們也拿不出證據,碰上無賴衹能認栽,奉勸華人下次去新加坡,千萬不要住這個酒店,作為服務行業的酒店,態度垃圾的要死。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 1, 2025
The sound proof of the sound is bad even though is a corner room, can hear clearly outside voice. And the hotel check in is 3pm but checkout 11am which is too short normally is check-in 2pm and checkout 12pm. The toilet has no water bidet to wash.
S‍a‍b‍r‍i‍n‍a‍L‍o‍w
December 1, 2025
Hotel location was good, right across a mall & MRT access. Room was spacious and clean
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 7, 2025
It was near to the MRT and at little India. Lot of options for eating outside the hotel for Indians. Overall I would highly recommend this hotel for all those who are looking for a good stay in Singapore
B‍e‍s‍t‍ ‍B‍e‍s‍t‍ ‍M‍e‍o‍w
October 15, 2025
I miss here a lot, before is parkroyal Kitchener hotel, now change to Novotel, inside everything still remain the same , very good still
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 20, 2025
Right next to Mustafa, so great for shopping. Many Indian restaurants around, good for vegetarian.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 17, 2025
Booked a king bed but the customer service asked us if it's ok to switch to a queen/single bed instead with no benefits for the exchange. Inaccurate based on room availability booking
K‍a‍s‍e‍n‍ ‍N‍g‍u
August 20, 2025
Conveniently located next to City Square Mall, Farrer Park MRT station & many local restaurants / food court. Very friendly & efficient front office staffs make you felt welcome 🤗 Generous room size & very comfortable King size bed make you feel at home 💤 Had tried Indian Naan for super from nearby stall 😋 Certainly will recommend friends 😃

Certified Sustainable

This property has been certified as sustainable by Control Union to the GSTC Criteria

Services & Amenities

Outdoor swimming pool
Gym
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
Cuisine: Chinese
More amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese, Japanese, American, Asian, Continental, Full English/Irish, Halal, Italian, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
SGD 19.20 (approx. US$14.89) per person
Children 12–17 years old
SGD 38.40 (approx. US$29.77) per person
Adult
Buffet:SGD 38.40 (approx. US$29.77) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundWithin 14 days after check-out

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 1989
  • Renovated: 2022
  • Number of Rooms: 500
Phone:+65-64283000
Email:HC269-RE@accor.com
In the heart of Singapore, Novotel Singapore on Kitchener is within a 5-minute drive of Singapore Flyer and Gardens by the Bay. This 4-star hotel is 2.2 mi (3.6 km) from Merlion and 2.6 mi (4.2 km) from Marina Bay Sands Casino. Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Enjoy culinary wonders based on the traditions and styles of the Native American and Mexican heritage at the hotel’s all-day dining restaurant, CALI, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 543 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Novotel Singapore on Kitchener?

Check-in time at Novotel Singapore on Kitchener starts at 15:00, and check-out time is by 11:00.

Does Novotel Singapore on Kitchener have a pool?

Yes, Novotel Singapore on Kitchener has a swimming pool for guests.

Are pets allowed at Novotel Singapore on Kitchener?

No, pets are not allowed at Novotel Singapore on Kitchener.

Does Novotel Singapore on Kitchener serve breakfast?

Yes, Novotel Singapore on Kitchener serves breakfast for guests. Breakfast options include Western, Chinese, Japanese, American, Asian, Continental, Full English/Irish, Halal, Italian, Vegetarian style.

How much does it cost to stay at Novotel Singapore on Kitchener?

Room prices at Novotel Singapore on Kitchener vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Novotel Singapore on Kitchener from the nearest airport?

The nearest airport is Seletar Airport, located about 21 mins from hotel by car (15.3 km) away.

What’s the cancellation policy at Novotel Singapore on Kitchener?

The cancellation policy at Novotel Singapore on Kitchener depends on your room type and booking terms.

Does Novotel Singapore on Kitchener offer airport transfers?

Yes, Novotel Singapore on Kitchener provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportSeletar Airport
Distance to Airport15.25KM
Nearest Train StationWoodlands Train Checkpoint
Distance to Train Station23.5KM
Nearest Subway StationFarrer Park
Distance to Subway Station0.38KM
Average Price FromUSD286
Hotel Star Rating4