Aja Garmisch-Partenkirchen

Hotel is new and convenient, but in the room is quite cold.

Was great to stay for long weekend with kids. Nice facility, pool, cafeteria, and easy parking "except" one unacceptably bad experience I had faced with a staff. He was working in the kitchen to make omelet and rudely complained about my English and refused to make omelet as I asked, with saying he cannot understand my English which is poor. This happening nearly ruined our lovely breakfast just by his rudeness. I just cannot believe that how come this happens in such international hotel. I have reported to cafeteria manager but didn't hear any feedback or follow ups on this.

Services are super Top..and super clean ☺️

The hotel is excellent, and well located the rooms are clean, spacious and very comfortable. The facilities are well maintained, and we always had hot water. We enjoyed using the pool, although the jacuzzi was only lukewarm, which made it difficult to use in the cold weather, so we only went once. The breakfast offers a great variety of options. One improvement would be more transparency during check-in, as paying at the end was a bit confusing for us. Overall, our stay was very pleasant.

Nice spa and guest rooms in central Garmisch location. Food in the restaurant could be improved.

We have stayed here five times recently, every stay was great, good breakfast, friendly staff, great pool and spa, not many Mountain View’s ( due to weather) usually fantastic views though. This hotel always has a lovely atmosphere. We had a problem with streaming service in our room, someone came to look at it, but it wasn’t repaired by time we left. We only had world news to watch in evening.

We thoroughly enjoyed our three night stay, especially the guided hikes provided through the hotel with Hermann. Hermann was a delightful and knowledgeable guide. We enjoyed the many options available at breakfast each morning. Would highly recommend this property for its location to hiking trails, as well as local restaurants and shops.