Azul Beach Resort Negril

Couldn't get a refund even though I did not stay there

The hotel was clean and so beautiful! the food options were very limited and there isn’t much to do.

Very good resort. Entertainment was lacking while food was quite good.

Had a lovely couple of days stay for my birthday. I checked in around 12am and was terrified that my booking would be cancelled, but the front desk was so calm and friendly and checked us in with no issues. The staff were wonderful and friendly. My favourite part is how close the beach is, you step outside of your building, and you’re on the beach. 100% would stay again.

Best hotel ever in would recommend

1. There was a big stereo type when they found out that we were locals. 2. There was a leak in the bathroom, numerous complaints and nothing was done. water leaking directly on the toilet seat didn't know it it was Grey water or clean water. 3. Buffet line especially breakfast was always run out of items. 4. Had to wait 15 minutes to be seated for Buffet breakfast. And was never offered any water. Had to asked for silverware.

The staff was amazing! The food was good, but my room was disappointing. It had a mildew smell and needed a renovation. It looked like there was a lot of patch work that was done previously on the walls in different areas. However, the room was clean and they did try to deep clean it, but it didn't help. Overall, I would give it a 3 out of 5.