Azul Beach Resort Negril

Had a lovely couple of days stay for my birthday. I checked in around 12am and was terrified that my booking would be cancelled, but the front desk was so calm and friendly and checked us in with no issues. The staff were wonderful and friendly. My favourite part is how close the beach is, you step outside of your building, and you’re on the beach. 100% would stay again.

Best hotel ever in would recommend

Considering we we there during Hurricane Melissa, we had a great extended vacation. Staff was awesome and extremely helpful.

Unfortunately we wasn’t able to enjoy 90% of the amenities the resort had to offer, because of the Impending hurricane, I wish they would’ve or postponed our honeymoon stay! We loved our room and the staff was great. Hopefully we can get a redo stay! Jamaica strong!!!!

The room and resort were really great. However the food options and a couple rude staff members made me leave a 3 star review. Otherwise it was a decent stay. I’d recommend with caution though.

The Grounds at AZUL were well kept and i loved the direct beach access with the cabanas and lounge chairs as options. The staff were hit or miss, either they were pleasent or rude and unaccommodating, mostly at the bars, The dining options were extremely limited and honestly didn’t taste good. I had better experiences with local vendors on the road. My room door lock battery died and that was quite frustrating and inconveniencing because of course it died when i needed to check out to catch my flight. Upon checking out and despite being in a rush the push to complete a survey was disturbing. I understand Jamaica is a “take it easy” kind of country-I’ve visited several times, i think it would be helpful for the staff at AZUL to perhaps have a refresher training course on customer service and hospitality.