Viceroy Los Cabos

Horrible service. Insect in the sink at the entrance to the room. Luggage was not collected at the end of the stay. Room neighbors who argue violently at night. Constant offers to use services with reminders. Incompetent concierge... inability to apologize at the reception and the manager is absent and on vacation!

The hotel is very beautiful and in a very good location. It has all the facilities and you can walk into downtown, but it takes some time. It is a very convenient location.

This hotel is so unreasonable and shocking! Their floor-to-ceiling windows cannot be closed. The room we were given at the beginning was on the first floor. The floor-to-ceiling windows can be opened directly from inside and outside. Next door is a Mexican restaurant and bar (open to the public). Dangerous and drunk people can just punch in and leave through the floor-to-ceiling windows. Enter the room. When I confirmed with the hotel that the doors and windows could not be closed, I was shocked. I had never seen a design with such a low safety factor! The photos are nice, but the hardware details are not as good as the Waldorf Astoria where I stayed last time. There are restaurants and coffees around, and the location is convenient

The room is very spacious, the view is beautiful, the seaside swimming pool is great, very suitable for short trips, stay in the hotel every day and don't want to come out. The hotel breakfast needs to be paid, and the food is a bit slow.

Very satisfying trip