Hanoi Grandeur Hotel

The rooms are too close together, and the sound insulation is very poor. You can hear everything happening in the neighboring room clearly. If you go to bed early, you'll be kept awake by the noise from next door. I've complained for two consecutive days already!

The service here is excellent, the location is strategic, and the staff are very friendly and helpful.

0. This is very important. All the staff are bright and very friendly. I felt great because they greeted me, opened the door, and helped with my luggage every time I went out. 1. I stayed in room 801. The room was exactly like the pictures, and I liked the good natural light. 2. YouTube connected well with the tablet. 3. The refrigerator is small but keeps things cool. 4. There was a slight odor from the shower drain in the bathroom, and the drainage was slow. However, the smell disappeared while showering, and although the drainage was slow, it wasn't a major issue. 5. Housekeeping emptied the trash, changed towels, and refilled water daily. However, they seemed to miss or not provide amenities like toothbrushes, toothpaste, and soap, so I had to request them from the front desk. 6. For breakfast, I ate at a restaurant nearby that's only open in the morning. Since it's until 9:30 AM, it's fine to have coffee and fruit for dessert. 7. The location is good, with many bus stops nearby. When I took the electric E-bus, it was free for foreigners, perhaps due to a policy. Hoan Kiem Lake, the night market, and Beer Street are all within a 20-minute walk. 8. If I revisit Hanoi, I would stay here again!

First time in Hanoi and booked this hotel. Absolutely loved it! It's so clean, seems like a new hotel. The receptionist was also very nice, not grumpy at all. They even helped carry my luggage up. The bed was comfortable too. It's located right in the middle of the Old Quarter but not noisy, which was something I was worried about when booking a room in Hanoi. The hotel is on a main street and includes breakfast. I'll definitely stay here again next time!

Conveniently located, a taxi from the airport costs 65 RMB, or it's a 5-minute walk from the bus stop. The lobby is comfortable and inviting, offering complimentary tea, coffee, cookies, and sometimes fruit. The rooms offer great value for money, and they even have triple rooms. However, we had an issue with ants in our room, which was quite bothersome and we couldn't get rid of them. Otherwise, everything else was fine – it was quiet, the air conditioning worked well, and the breakfast, while in a small area, was acceptable.

I arrived late at night, but the check-in process was very smooth and quick, which I really appreciated. It was also very convenient to be able to store my luggage after checking out!

I was looking for a place under 5000 yen near the Old Quarter and chose this hotel because of its good Google reviews. In short, it's a well-balanced hotel with excellent value for money. Here are the pros: ① Very clean ② Hot water comes out quickly ③ Staff are always smiling and kind ④ Delicious breakfast (For this price, there was a good variety of fruits, and the corn wasn't just boiled but stir-fried with butter and herbs, showing a little extra effort in the dishes). Here are some minor drawbacks: ① The sink area is too small, and there's no shelf in the shower to place shampoo or other small items (this was quite inconvenient, as I couldn't place most of my toiletries, so I had to use an S-hook I brought). ② The fabric softener scent on the towels was too strong. ③ The hotel itself is small, so you can hear other guests' voices (this might be a common thing in Hanoi). It's a bit far from the Old Quarter, but there are convenience stores and good restaurants nearby, so it's not too inconvenient. I would stay here again!