Banyan Tree Hangzhou
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1 room, 2 adults, 0 children
All properties in Hangzhou
Banyan Tree Hangzhou
No. 2 of Instagrammable Hotels in Hangzhou
No. 2, Xixi Paradise International Tourism Complex, Zijingang Road, Xihu District, Hangzhou, Zhejiang, 310030, China
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Last booked 22 mins ago
Highlights
Free parking
Airport pick-up available
Ideal location
Lots to do
Comfy roomsShow more
Amenities
Indoor swimming poolFree
Spa
Massage room
Gym
Public parkingFree
EV charging station
Priority airport pick-up
Library
All amenities
Property Description
The Banyan Tree Hangzhou (Hangzhou Xixi Yuerongzhuang) is located in Xixi National Wetland Park, a vast swath of landscape full of plant and animal life.
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9.4/10
The best traditional chinese theme I ever visited, nothing to complain. everything is perfect!
All 2,473 reviews
Surroundings
Metro: Dongyue
(950m)
Metro: Gudun Road
(2.3 km)
Airport: Hangzhou Xiaoshan International Airport
(37.4 km)
Train: Hangzhou Railway Station
(12.8 km)
Train: Hangzhouxi Railway Station
(14.3 km)
Landmarks: West Brook
(180m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Two Bedroom Famil Villa
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
180m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Villa - 2-Bedroom
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
180m² | Floor: 1
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Spa Jetpool Viila
2 Queen bed
180m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Xixi ship book parent-child room
1 King bed
120m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Water View Villa
1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Cozy Sanctuary Suite
1 King bed
120m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Premier Water Terrace Suite
1 King bed
120m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Water Terrace Suite
1 King bed
120m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Ambassador villa
2 King bed
380m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
WellBeing Water Terrace Suite
1 King bed
120m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Family Two-Bedroom Spa Jetpool Villa - Family Theme Room
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
180m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Water View Villa
1 Queen bed
130m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Water Terrace Suite Twin
2 Single bed
120m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Family Double Bedroom Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
120m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
President Villa
3 King bed
400m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.4/10
Outstanding
2,473 reviews
23 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.4
- Amenities9.2
- Location9.5
- Service9.4
Average for similar properties in Hangzhou
Review summary
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Service Quality: Guests frequently praise the warm and attentive service, with staff going above and beyond to accommodate special requests. The multilingual team ensures seamless communication, enhancing the overall guest experience.(based on 1,351 reviews)
Anonymous User
December 6, 2025
2杭州西溪悦榕莊位於西溪濕地，與自然融合共存。環境十分漂亮好看，非常適合旅行放鬆心情，對於本次的入住體驗來説非常滿意，酒店在濕地附近並且私密性極強，酒店內隨時都有接送車，服務非常滿意。到達房間後衞生也很乾凈整潔。房間面積寬敞整潔，本身就是一種享受。
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205882****
December 6, 2025
2都説西溪悦榕莊是“棲息於濕地之上的江南夢境”，而我認為，編織這個夢境的，正是那羣身着優雅制服的前台使者。
他們的話語，輕柔如濕地微風；他們的微笑，温暖如冬日煦陽。每一個動作都恰到好處，既保持了得體的距離，又送上了恰如其分的關懷。到達房間後房間也很乾凈整潔。設施設備齊全，酒店整體入住都很滿意，下次有機會再來
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6582****
December 4, 2025
2號 36號服務員工作認真負責，叫車及時，早餐水果冷，36號很細心，提前從冰箱裏取出，很暖心，不虧是是悦榕莊水準！
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Anonymous User
December 6, 2025
18這次在初冬入住了杭州西溪悦榕莊，體驗非常之好，酒店完美融入西溪濕地，白牆黛瓦間盡顯江南靜謐。前台熱情高效，客房寬敞雅緻，推窗即見水系園林，看遊船緩緩而過，像是給心靈進行了一場療愈，早餐精緻，服務貼心周到。已推薦給朋友，一定會再來的
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M878646****
November 19, 2025
1杭州西溪悦榕莊體驗號稱完美，酒店隱匿於濕地中。環境清幽私密彷彿住進了江南水墨畫。在遊船上享用下午茶看風景也是別有一番風味，推薦給追求品質的人。房間寬敞舒適，早飯也很豐盛。
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300042****
November 19, 2025
1，32，37特別棒，此次入住杭州西溪悦榕莊，體驗遠超預期。私密性極佳。白牆黛瓦的江南院落與濕地水系完美融合，推窗即見瀲灧水光與搖曳烏篷船。客房面積闊綽，木質結構與青石地板營造出靜謐氛圍，極為愜意。“白雲”中餐廳的杭幫菜地道精緻，户外下午茶與自然相映成趣。服務團隊體貼入微，從入住引導到客房服務抑或早餐服務都令人如沐春風。無論是搖櫓船探祕濕地，還是在酒店園林漫步，都彷彿住進了一幅流動的水墨畫。適合渴望避世、追求靜謐質感的旅人，為都市煩憂尋得一方詩意棲居。下次來杭州
悦榕莊必須是首選！
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Anonymous User
November 15, 2025
2 36 秋假帶家人體驗西溪濕地，入住悦榕莊。從前台辦理入住，接駁車到客房服務均貼心周到，微信羣溝通很方便，有需求羣裏看到後反饋響應都非常及時。房間設施維護的不錯，酒店的秋景也很漂亮。吃飯酒店可以接駁車送到商業街，還是很方便的，下次來西溪會再選擇悦榕莊。
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M421398****
November 13, 2025
2暫別城市的喧囂，遁入西溪的瀲灧水光中。西溪悦榕莊深潛於西溪國家濕地公園內，與自然零距離。這次的悦榕莊之旅，不是住宿，而是一場關於江南的沉浸式夢境。房間內是典雅的中式設計，木質結構散發著淡淡清香。超大的浴缸正對庭院，邊泡澡邊欣賞窗外綠意，疲憊瞬間煙消雲散。 從下車到入住，管家服務無微不至，有求必應。出入都可以有接駁車車接車送，衹需要一個電話就可以在可接送範圍內來回穿梭。酒店的白雲餐廳的中餐和湖光閣的西餐都極具水準。衞生以及設施設備也是還可以接受。如果有機會下次一定會來
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Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Spa
Massage room
Gym
Public parking
Free
EV charging station
Priority airport pick-up
Additional charge
Library
2 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Laundry room
Indoor swimming pool
Spa
Gym
2 Restaurants
Conference room
2 Restaurants
悦榕庄湖光阁
Business hours: [Mon - Sun] 11:30-14:00, 14:30-17:00, 17:30-20:30
白云中餐厅
Cuisine: Chinese
Special dietary options: Vegetarian
Business hours: [Mon - Sun] 11:30-13:30, 17:30-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Business hours
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Valet parking
Free
Transportation
Taxi booking service
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Bellhop
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Lobby bar
Room service
Health & wellness
Gym
Massage room
Foot bath
Spa
Body care
Yoga session
Public areas
Gift shop
PA and sound system
Elevator
Humidifier
BBQ
No smoking in public areas
Smoking area
Garden
Library
Cleaning services
Laundry service (off-site)
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Books and videos for kids
Business services
Multi-function room
Multimedia display system
Conference room
Additional charge
Postal service
Fax/copying service
Additional charge
Wedding service
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 104.00 (approx. HK$114.50) per person |
Children over 1.4m in height | CNY 208.00 (approx. HK$229.00) per person |
Adult | Buffet:CNY 208.00 (approx. HK$229.00) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2010
- Number of Rooms: 73
Phone:+86-571-85860000
The Banyan Tree Hangzhou (Hangzhou Xixi Yuerongzhuang) is located in Xixi National Wetland Park, a vast swath of landscape full of plant and animal life.
This Hangzhou hotel is comprised of spacious suites and villas, each with an area of at least 120 square meters and come complete with luxurious, modern facilities. The resort grounds are tranquil, lush and dotted with rivers and delicate gardens.
The resort offers a wide variety of dining options, including swanky in-villa dining, romantic destination dining amongst the gardens and more traditional gourmet dining outlets.
The signature spa provides guests with a place to fully refresh the body and soul, which features Japanese style Onsen therapy.
This Hangzhou hotel is comprised of spacious suites and villas, each with an area of at least 120 square meters and come complete with luxurious, modern facilities. The resort grounds are tranquil, lush and dotted with rivers and delicate gardens.
The resort offers a wide variety of dining options, including swanky in-villa dining, romantic destination dining amongst the gardens and more traditional gourmet dining outlets.
The signature spa provides guests with a place to fully refresh the body and soul, which features Japanese style Onsen therapy.
Frequently Asked Questions
What are the check-in and check-out times at Banyan Tree Hangzhou?
Check-in time at Banyan Tree Hangzhou starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Banyan Tree Hangzhou?
Does Banyan Tree Hangzhou have a pool?
Yes, Banyan Tree Hangzhou has a swimming pool for guests.Does Banyan Tree Hangzhou have a pool?
Are pets allowed at Banyan Tree Hangzhou?
No, pets are not allowed at Banyan Tree Hangzhou.Are pets allowed at Banyan Tree Hangzhou?
How much does it cost to stay at Banyan Tree Hangzhou?
Room prices at Banyan Tree Hangzhou vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Banyan Tree Hangzhou?
How to get to Banyan Tree Hangzhou from the nearest airport?
The nearest airport is Hangzhou Xiaoshan International Airport, located about 1 hour 8 mins from hotel by car (37.4 km) away.How to get to Banyan Tree Hangzhou from the nearest airport?
What’s the cancellation policy at Banyan Tree Hangzhou?
The cancellation policy at Banyan Tree Hangzhou depends on your room type and booking terms.What’s the cancellation policy at Banyan Tree Hangzhou?
Does Banyan Tree Hangzhou offer airport transfers?
Yes, Banyan Tree Hangzhou provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Banyan Tree Hangzhou offer airport transfers?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 37.61KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 12.79KM |
| Nearest Subway Station | Dongyue |
| Distance to Subway Station | 0.95KM |
| Average Price From | HKD6123 |
| Hotel Star Rating | 5 |