I have stayed at this hotel several times, and unfortunately this was my least enjoyable experience.
About 3–4 weeks before my arrival, I contacted the hotel and requested a room on a higher floor with a nice view because this trip was a special celebration for my husband’s birthday. However, when we checked in, the front desk agent assigned us Room 216, which was neither on a high floor nor did it have a nice view. I was very disappointed.
After getting to the room, I called the front desk to ask if it would be possible to move us to a better room, but unfortunately nothing was available. It was especially disappointing since I had made my request well in advance.
The bathroom was also very small and felt cramped. It was manageable for a weekend stay, but overall this visit did not meet the standard I had come to expect from this hotel.