[Visitor Exclusive] UNESCO Global Geopark - R2G Boat Tour of the Sai Kung Volcanic Rock Region

- The tour is for eligible visitors travelling to Hong Kong only. Failure to present valid travel documents can lead to boarding refusal and no refunds will be provided. If there is any dispute, the tour operator retains the right for the final decision.

- To ensure your safety during your visit to the islands, please stay on designated paths. Please wear life jackets and appropriate protective gear on boat tours and follow the instructions and abide by the rules laid out by tour operators.

1. Personal Overseas Travel Insurance is highly recommended for overseas and Mainland visitors.
2. Age 6-75 allowed for the tour. Children under 18 years old must be accompanied by an adult. Adults are responsible for overseeing the children's participation and ensuring they follow safety guidelines. All guided tours do not accept children aged 5 or below, except for specially arranged activities.
3. The tour is available only to visitors staying in Hong Kong for 90 days or less. Registration can only be made by a person aged 18 or above who may register the Tour for his/her own and/or for his/her accompanied Eligible Participant aged 6-17.
4. The tour operator reserves the right to check the travel documents of the visitors after registration of the Tour. The presentation of travel documents during the redemption of the Tour is solely for registration, admission, identification and verification purposes for participating in the Tour, and that no personal date will be collected or stored by the tour operator.
5. The tour is available while stocks last. No prior notice will be given if the offer is all consumed / no longer available.
6. People with heart disease, bone and nerve problems in neck, spine or any other parts of their bodies, or pregnant women, or have sports injuries, especially knee/ankle/neck injuries are not recommended to join this tour. The tour operator is not liable for any injury, damage, loss, accident or other irregularity resulting from the conditions mentioned if any concealment is found.
7. Customers & all participants’ personal information must be correctly provided. Tour notice and information will be sent to your email. On the date of the tour, the guide might contact you through your mobile no. or WhatsApp.
8. Customers need to arrive at the assigned gathering point at least 15 minutes earlier than the sailing time with the issued voucher on hand.
9. Once you are registered, customers cannot cancel, change or refund. Once the tour has departed, it cannot be canceled or refunded. If a participant is unable to attend the event due to personal reasons on the day of departure, they will not be able to request a refund and will only be considered to have given up automatically.
10. The tour shall be suspended when the Typhoon signal no. 3 or above is issued, as well as when a Red or Black Rainstorm Signal is in effect. Visitors may refer to www.hko.gov.hk for the latest weather forecast and reports. If tours are cancelled due to inclement weather, unused vouchers may arrange for a refund.
11. Besides the conditions mentioned in point 10, all confirmed reservations may not claim for a refund.
12. The itinerary might be changed by the tour guide or boat captain on the boat depending on the traffic, weather and the environmental condition etc. on the spot according to safety guidelines.
13. We would advise against bringing valuables on the trip and recommend keeping personal items secure for a hassle-free journey.
14. If you are prone to seasickness, customers are suggested to bring necessary medication (like motion sickness pills 1 hour before the tour) to ensure a comfortable experience.
15. Our guides will introduce the highlights of the tour, so please follow their guidance to enjoy a safe and enriching adventure.
16. Please wear light, comfortable clothing, and bring extra clothes, sunscreen, and drinking water. As sea spray may get participants wet, waterproof jackets are advisable based on personal preference.
17. Itineraries are subject to change without prior notice due to local conditions, transportation changes or if any unexpected, unforeseen & uncontrollable circumstances (like severe weather, Earthquake, War or Natural Disaster etc.). We reserve the right to re-arrange, cancel or replace the elements of the itinerary. We are not responsible for any loss if the tour itinerary / timing of transportation changes in response to any unexpected, unforeseen & uncontrollable circumstances.
18. The tour operator will not be held liable or responsible for failure to carry our obligations mentioned herein directly or indirectly brought under any unexpected, unforeseen & uncontrollable circumstances (like severe weather, Earthquake, War or Natural Disaster etc.
19. The tour operator will not be held liable or responsible for failure to carry our obligations mentioned herein directly or indirectly brought about by consequences of war, riots or other Acts of God or any condition beyond the control of the three above parties.
20. If there is any dispute, the tour operator retains the right for the final decision.