Mercure Hotel (Hangzhou West Lake)
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Mercure Hotel (Hangzhou West Lake)

Discover Mercure Hotel (Hangzhou West Lake), an 4-star stay in Hangzhou. With a score of 9.5/10 based on 3172 reviews, it offers an outstanding blend of quality and value, with prices starting from SGD 29.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Hubin Road Pedestrian Street: 0.98 km away

Wushan Night Market: 0.76 km away

Vernacular Dwellings at No.98 Haier Lane: 0.55 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Room service, Cafe, Restaurant, Bar, Lobby bar

Mercure Hotel (Hangzhou West Lake)

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Highlights
Varied breakfast
Great views
Ideal location
Excellent service
Amenities
All amenities
Property Description
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Clean and modern decor which is exactly what i am looking for ! Worth the money
Surroundings
Metro: North Zhonghe Road
(620m)
Metro: Fengqi Road
(900m)
Airport: Hangzhou Xiaoshan International Airport
(27.4 km)
Train: Hangzhou Railway Station
(2.9 km)
Train: Hangzhoudong Railway Station
(8.4 km)
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8

Executive Queen Room

1 Queen bed
23m² | Floor: 17-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Superior Queen Room

1 Queen bed
23m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Superior 2-bed Room

2 Single bed
23m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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7

Executive Room With 1 King-size Bed, River Side

1 Queen bed
23m² | Floor: 17-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Executive Room With 2 King-size Bed, River Side

2 Single bed
23m² | Floor: 15-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Executive Deluxe King Room

1 Queen bed
23m² | Floor: 17-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Deluxe Queen Room

1 Queen bed
23m² | Floor: 10-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Deluxe 2-bed Room

2 Single bed
23m² | Floor: 10-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Standard Queen Room

1 Double bed
18-22m² | Floor: 5-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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100 guests in a row gave their stay a positive rating.
Average for similar properties in Hangzhou
Most Mentioned
Review summary
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Location: The hotel is ideally situated, just a short walk from West Lake, and close to major attractions like Duanqiao business district and Intime in77. The proximity to public transport, shopping, and dining options makes it highly convenient for guests.(based on 623 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 6, 2026
The Mercure Hangzhou offers incredible value for money, delivering an international brand experience. It's super convenient for getting around and exploring local spots. The security guard at the lobby entrance was very welcoming; he even proactively helped with my luggage and held my umbrella. Thumbs up!
Original TextTranslation provided by Google
H‍u‍a‍n‍y‍o‍u‍s‍h‍i‍j‍i‍e‍#‍#
February 5, 2026
Having traveled far and wide, what truly lingers in my memory are the heartwarming stays along the way. This hotel, in particular, was the perfect highlight of my trip. Its excellent location made getting around a breeze, allowing me to explore the city at a leisurely pace. The room offered a spectacular view; just opening the window brought the city's beauty into sight, with gentle morning light at dawn and a glittering starlit sky at night. The comfortable living environment washed away the fatigue of travel, while the extensive facilities met every need. The thoughtful service truly warmed my heart. It was more than just a stay; it was a tender encounter with a city. Every detail made the trip more wonderful, becoming a cherished memory in my heart.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 5, 2026
This stay was fantastic! The room was clean and comfortable, and the bedding was so soft, I slept soundly until I woke up naturally. Both the front desk and housekeeping staff were thoughtful and meticulous, always ready to help. The facilities are modern and the soundproofing is excellent. I'll definitely choose this place again next time! Highly recommended.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 4, 2026
Staying at this hotel was such a pleasant surprise! As soon as I arrived at the entrance, I was greeted by the incredibly warm staff who helped me with my luggage and patiently guided me. Their smiles were as warm as sunshine, instantly melting away the fatigue from my journey. Entering the room, I was even more impressed – the facilities were incredibly comprehensive, from the comfortable large bed to the thoughtful little amenities, every detail showed careful consideration. Whether it was the toiletries or the room's decor, everything made me feel as comfortable and at ease as if I were in my own home. A hotel with such excellent service and complete facilities is an absolute must-recommend! I'll definitely choose to stay here again next time~
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 2, 2026
The Mercure Hotel West Lake has an amazing location, just 1.2 kilometers from West Lake. It's super convenient to walk, bike, or take a taxi, and the Duanqiao business district and Intime in77 are within walking distance. Every room has a window, and the environment is clean, tidy, and elegant with complete facilities. The staff are also incredibly enthusiastic and helpful. The check-in experience was absolutely fantastic!
Original TextTranslation provided by Google
Y‍i‍e‍r‍~
February 2, 2026
Great location | Spotlessly clean | Excellent service The room was spotless, the bedding was comfortable, and all the facilities were in perfect working order. Check-in was quick, the breakfast was fresh, and it offered great value for money. Highly recommended, I'll definitely be back!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 2, 2026
Heping Meiju Hotel offers incredible value for money. It's only 1.2 kilometers in a straight line from West Lake, and the surrounding commercial district is within walking distance, making getting around super convenient. The room with a window was elegant, clean, and tidy, with all amenities provided. The staff were warm and attentive. I highly recommend staying here when visiting West Lake!
Original TextTranslation provided by Google
R‍i‍t‍a‍_‍i‍i‍i‍i‍n
February 3, 2026
The location of Lakeside Mercure is absolutely fantastic. It's just a ten-minute walk to West Lake, and close to both Intime and Kerry Centre, making dining and shopping incredibly convenient. The metro station isn't far either, which makes getting around Hangzhou a breeze. Check-in was quick, and the front desk even provided a helpful little tourist map. My overall travel experience was excellent, and the value for money is just unbeatable!
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Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Self check-in kiosk

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:CNY 58.00 (approx. SGD 10.61) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2018
  • Number of Rooms: 272
Phone:+86-571-87388555-0
Mercur Hotel Hangzhou West Lake Lakeside is located in the West Lake Lakeside Business District, adjacent to Hangzhou Carry Center, Wulin Yintai, HubiYintaiB1 and Hefang Street. It is within walking distance to the First Hospital of Zhejiang Province, the First Hospital of Hangzhou and the Obstetrics and Gynecology Hospital affiliated to Zhejiang University. It is about 1.2 km away from West Lake and about 800 meters away from the Fengqi Road subway station.

You might be wondering

What are the check-in and check-out times at Mercure Hotel (Hangzhou West Lake)?

Check-in time at Mercure Hotel (Hangzhou West Lake) starts at 14:00, and check-out time is by 12:00.

Does Mercure Hotel (Hangzhou West Lake) have a pool?

No, Mercure Hotel (Hangzhou West Lake) does not have a pool for guests.

Are pets allowed at Mercure Hotel (Hangzhou West Lake)?

No, pets are not allowed at Mercure Hotel (Hangzhou West Lake).

How much does it cost to stay at Mercure Hotel (Hangzhou West Lake)?

Room prices at Mercure Hotel (Hangzhou West Lake) vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Mercure Hotel (Hangzhou West Lake) from the nearest airport?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 42 mins from hotel by car (27.4 km) away.

What’s the cancellation policy at Mercure Hotel (Hangzhou West Lake)?

The cancellation policy at Mercure Hotel (Hangzhou West Lake) depends on your room type and booking terms.

Does Mercure Hotel (Hangzhou West Lake) offer airport transfers?

No, Mercure Hotel (Hangzhou West Lake) does not provide airport transfers for guests.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport28KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station2.92KM
Nearest Subway StationNorth Zhonghe Road
Distance to Subway Station0.62KM
Average Price FromSGD100
Hotel Star Rating4