Our rooms were dirty, the floors were sticky, hair in the bathroom, gunk running down the walls, sheets dirty, had to wait over 2 hours to get towels which where also dirty or stained really bad. Our sheets were torn. The owners deactivated both our keys and one never left the room. When we tried to get it fixed the house keeper gave us attitude and said we cussed him out not a single swear word was said and he told us to just leave our door open. Really just leave our door open ok. I also tried to explain this to front clerk the only thing she understood was i was complaining about how long we had to wait for our towels because the front desk clerk refused to get them for us. We could only wait so long until we had to leave for our appointment. Also hot tub was freezing cold and nowhere does it advertise this and pool room was freezing also. With all this i could not even ask for a refund or discount she didn't speak english in South Dakota. DO NOT STAY HERE!!