DoubleTree by Hilton Hotel Grand Key - Key West Reviews

I go there every year and I highly recommend it

They gave me a room that had a door that bordered the other room, of course all the conversations, TV and sounds of the guests in the other room bothered me all the time.

Very Nice people. Clean and quiet

Hotel is clean and not too crowded. Free flow of bottled water. Comfortable beds. Should have given free breakfast though for the price we paid.

Although it is on the island, it is far from the beach. The hotel has a bus to the city center. It is recommended to take it. After arriving in the city center, you can walk to various attractions and bars.

After checking in last night, we walked around a lot. We thought it was pretty good. The environment, facilities, sanitation, services, etc. were all very good. Unfortunately, the time was short and we didn't get to experience the swimming and fitness facilities.

Good afternoon, Good attention, very good service, I recommend it

The sound insulation effect of the room is poor. I always hear the sound of water flowing. It's very strange. I can't figure out the reason.

The room was clean and tidy,

Ctrip said that they paid US$84 when I arrived at the store, but when I arrived, they said they would pay US$128. Then they contacted Ctrip. They didn’t return me. I actually stayed here for the second time. I think the swimming pool is not bad👍

feel good

Excellent hotel and excellent service

I was so pleased with this DoubleTree. The hotel was clean inside and outside, and the staff was helpful and approachable. Their shuttle service to and from the airport and to the downtown area was an absolutely wonderful way to enjoy Key West without having to rent a car. The DoubleTree always has warm cookies and bottled water for their guests too. That is a wonderful treat anytime of the day or night. Their restaurant was fantastic. We enjoyed many meals right at our hotel including a wait staff that works very diligently to take care of their guests around the pool. Their pool was warm, clean, and such a relaxing place to spend the day. I would definitely stay here again!

The property is in need of updating. The pool area and outside bar are great. The staff are super helpful and friendly. Our room ac and fridge were pretty noisy and could not keep up with a temp setting at 74.