Silver Oak Hotel

Don’t get fooled by the 5 star reviews they are definitely paid. This place is worst, food is pathetic, staff almost non existent. I have very high respect for the person who was waiting the table despite the pathetic foods that they offer. Extremely poor hygiene.

had the most unpleasant experience at this hotel. I am going to provide a detailed description of my experience here. I checked in with my family. checkin process was smooth. we reached our roo***d settled in, rooms are a bit smaller (but that's ok in this budget). I wanted to check out the attached balcony but the door was stuck. then I checked the bathroom that had a sliding door. to my surprise, that was also stuck. I had to call reception to send someone to open the door. they sent some Carpenter to fix it. now I was able to open the door but again with a lot of force. the washroom was all wet because the basin and health faucet were leaking. as I started to settle down in the room, I noticed mosquitoes there. I called the reception again for which they sent a mosquito repellent machine (good knight). then I noticed some insects on the walls (refer to the pics) later I could see 5 of them. not sure how ***y were actually there! since we were the only guests staying in the hotel, they suggested that we'll not put a buffet but prepare limited food only for us. we were ok with that. they mentioned the breakfast timing were from 8.30-10am. we reached their restaurant around 9 in the morning. they arranged a table for us. the ***ager there was a little annoyed because he had prepared the food for us around 8 itself and we came around 9. we sat on our table and noted some ants in the bowl in which they had kept jam. when i showed it to the ***ager, he took the bowl inside, simply removed the visible ant and brought it back. I assumed it to be a fresh one, applied some for my son a piece of bread. to my horror, there were still dead ants in the jam. when I again showed it to the ***ager, his response was, sir its fruit pieces. when I asked him to look carefully, he took the bowl back and never brought it back. then I looked at the butter bowl that was kept. It wasn't butter, it was margarine. again when I checked with the ***ager, he got irritated and said, its butter only. then they brought the rest of the food. after all this, to my surprise, the food tasted good. I took a plate and picked up the cutlery. they were sticky, there was thick layer of dirt on those. I showed it to the ***ager and again with irritation he said, these are clean sir, we clean them with hot water and vinegar. these are marks because the cutlery are old. then I took a tissue paper and wiped it clean. the tissue paper became black after cleaning. then I requested him to get some milk and cornflakes for my kid. he insisted on putting milk sugar and flakes all in the bowl inside the kitchen and then bring it to the table. when I told him that I dont like it that way, his response was, this is the way we serve, it's cost effective for me. when I insisted on bringing it separately. he brought them separately, but the flakes weren't crunchy and fresh out of the packet. it seemed they were kept open. we had to leave it there. all in all, this is a cheap place with no hygiene.