Extended Stay America Suites - Orlando - Southpark - Equity Row

The smell was very smelly, messy, dirty, and there were cockroaches in the room. The first minute I entered the room, the second minute I contacted customer service and asked to move the room immediately. Since I booked online for 2 days, they didn't have the money and deposit yet. Return it to me.

Worst experience ever will not go back. Dirty , people hanging around outside the entrance door

There were people/guests smoking at the entranceway. The carpet in the room smelt like mildew. The kitchen faucet was broken and didn't work. There was dust and mildew on the bathroom ceiling. The tub was peiling. There was noise all night from other guests. There was bugs in the room. Checked out as soon as the sun rose.

The staff were friendly enough however our room was in disrepair. There were moldings missing in the bathroom around the toilet, the cupboards in the kitchen and bathroom were falling off the hinges, the bathtub had permanent stains in it, the room smelled strongly of stale cigarette smoke and someones animal had used the bathroom in the hallway, which was there when I went to my room that evening and when we checked out the next morning. The bed sheets did appear clean and the room wasnt super dirty, it was mostly the smell of cigarettes and the disrepair of the cupboards, vanity, bathtub, etc.

There was absolutely no bathroom door in our room. Tv channels were minimal. Dirty carpet.

Other than the ROACHES And the comfort ability was a Look out all night!

I recently stayed at Extended Stay America for an extended work trip, and overall, it was a pleasant experience. Here are some key points: 1. **Spacious Rooms:** The rooms are larger than your typical hotel room, which is great for longer stays. The kitchenette was well-equipped with a full-sized refrigerator, microwave, stove, and basic utensils, making it easy to prepare meals. 2. **Cleanliness:** The hotel maintained a high level of cleanliness. Housekeeping services were available, but guests could also opt for weekly cleaning, which suited my needs perfectly. 3. **Comfortable Beds:** The bed was comfortable, and I had no trouble getting a good night's sleep. The blackout curtains were a nice touch for those mornings when I wanted to sleep in. 4. **Location:** The hotel's location was convenient, with easy access to shopping centers and restaurants. It's also close to major highways, making it easy to explore the area. 5. **Friendly Staff:** The staff was friendly and accommodating. They were always ready to assist with any questions or requests I had during my stay. 6. **Wi-Fi and Amenities:** The Wi-Fi was reliable, which was crucial for my work. While the hotel doesn't have extensive amenities like a gym or computer room, it did have a laundry room, which was useful for longer stays.

Towels all had stains on them and so did the comforters. The cabinet in the bathroom was broken, the floor felt unclean. The air conditioning rattled like you have no idea. The staff took forever to check us in and did not seem to want to be there. Being there made my skin crawl

The shower tub had hair in it and the mattress was uncomfortable