Naina Resort & Spa Phuket Reviews

Very lovely place, close to a lot of things but also off the main road so quieter and not as busy. Nice restaurant with very pretty views

Staff was very helpful and in any kind of problem they acted very quickly to solve the issue. Hotel is located in a quiet area of Patong and is easily accessible. Rooms were cleaned daily. Pool was great. Breakfast was delicious and had a great variety of fruits and salads.

Location wise- quiet and near to store like 7e It is in patong itself..about 15-20min walking to the beach Not recommended to stay here..better find hotel near kalim beach Cleanliness- the room is old,water is dirty,need to wait a few min to get clear water Service&amenities-deposit about 2k baht,ridiculous,no iron at all,per piece 40baht,not allowed early check in Please dont trust the picture..the place is not as per picture..very disappointed..i am sorry bad experience here..

Hotel good, staff kind.location perfect. But room need repear

It wonderful to stay here 2 night with my daughter, can't believe there is good hotel , nature view , rice fields, big swimming pool, behind the road of everything in day and night life just walk Thank you very good promotion from Trip booking with good prices. Recommend to visit.

We booked a mountain view room but we have been given a room without mountain view without informing us initially. When we informed this to the reception they said we need to wait till 1400 and the young female receptionist talked very arrogantly like quarreling with us. Matter is that we understand the situation, but should have been informed us before sending to the room. The water supply in the shower was insufficient.

Not bad, good location and quiet in the evening, comfy beds.

Great stay with good price. Recommended for families and couples.

- Location wise it is quite okay to walk around the place with a nearby local eating area and accessible to different transportations - Service & cleanliness are sadly poor. The staffs on the day during my visit were very helpful and approachable. However, during afternoon to night, staffs were opposite personality. The staffs in the front desk did not believe that we did not receive 2 complimentary drinking water, did not respond to our concern regarding the aircon that is not cooling or will cool after hoursssss and brought us Baygon since we told them that the room has a lot of mosquitoes. We borrowed it since we could not spray yet since we were still in the room and kept saying 'no!' despite explaining that it's harmful to spray while we were inside. And did not do anything when we were away. Towels have stains too so we did not use most of them. 😬 Good side is they come to our room daily to make bed, pick-up our rubbish and refill the tissue papers (inconsistently 😬) but they still did. - Amenities were all present as stated in the website. Looks beautiful but did not have the chance to experience due to tight schedule

Horrible place to stay !! It smells, unfriendly staff and terrible rooms

Pool was good, everything else disappointing. The room was big enough but it's smell. The buffet was simplest I ever stayed within 1 month. The food was good enough to fill your stomach. The juice should be banned. Worst ever. Reception not much useful, they don't know there is a bus going to phuket town. For check-in I had to wait till they open. Location wasn't great. Not to bad too. Restaurant doesn't want to fill a filter water for me (they are not eco friendly). The gym is too simply. If you need a pool this place you can consider with good price. For me it was a way overpriced compared to quality from Ao Nang. And there is no rice field around!!

This is a terrible hotel for something that you want to avoid at all costs. Rooms are dated staff are horrible location is okay

Enjoyed the stay on lighter side the deluxe rooms with pool facing or garden facing will be better for families. The resort is little far from the beach site. The service and hospitality is excellent. They really care for the customers. We havent tried the restaurant inside the resort.

Good location, 10-15 minute walk from Bangla road with plenty in the nearby area