Key Theatre

What travelers say:

Visited the theatre on 4th February to watch Cinderella and her naughty buttons, performed by The Market Theatre Company. In brief, the announcement made at the beginning of the performance stated no flash photography or filming permitted, which to most would imply that normal photography IS permitted.I was sitting in the front row, the show began and I took some photos. Prior to the interval, a member of staff came and said "you are taking too many photos". This happened again during the interval, when he then said "you have taken too many photos". This spoilt the second half of this performance as other theatres I have visited have not had a problem with photography. The cast even posed for photos. Also, during the interval, a member of my group (75 years old) was perching on the stage as he was stretching his legs due to circulation issues. Another member of staff literally ran past me down the stairs. She then barked at him three times telling him to get off the stage. She, at no point, asked whether he needed assistance.I brought these matters to the attention of the general manager, who basically fobbed with off with terms and conditions that aren't in place on their website and staff giving him a different account of events.The theatre have lost more patrons through their lack of customer service and Peterborough has lost tourists.