The hotel's location is excellent, restaurants, shopping mall, ice cream shop, stationery store, pharmacies... everything you need is just a few steps from the hotel!
The facilities are super comfortable and clean! We felt very welcomed by the service we received, very polite and attentive to us!
WE LOVE IT!!!
The hotel is very well located, clean, new is good service. comfortable bed and quality bed clothes. nothing to complain. good breakfast. We are very happy.
I want to give my praise for the care and attention I received during my stay, the hotel is wonderful, with a comfortable and well-structured environment, but what really made the difference was the care. Everyone I found was extremely kind, they made my experience even better. I was very happy with my stay and I will certainly come back!
Good value for money. Very thin walls, though. The child on the other side could be heard screaming all the time. The room had the charm of a youth hostel dormitory. Breakfast was average but OK. I would have expected a bit more from a Hilton Garden Inn.
They said they had not received the card and had already been charged.
So I stayed up for more than an hour until someone more wise sent me in to then resolve with Trip.
Then they gave me a room whose window opened in front of a wall, a huge hotel, I went to ask for a change, and the receptionist told me that it was the trip room that another would have to pay.
I found it very gross.
Very comfortable hotel, great service (especially from the manager Alex) and excellent location. The only negative point is that the Amadeus restaurant has not been open for dinner since June, offering only coffee, lunch and room service.
Everything went very well. Cleaning is good. Only observation, they offer a coffee machine in the apar**ent, the machine is from the TRES brand and the capsules offered were Nespresso... You can't use it.
Deconstructed, pleasant a**osphere and meets what you need!
Clean but super functional rooms, no frills and practical.
It met what I needed and the room gave me a peaceful night's sleep, and I was able to rest very well!
The hotel is located in a location with facilities around it, so there was no need for the hotel not to offer meals.
If I return to BH, the hotel will definitely be on my quote list!
Ps: super attentive staff
Great location, very good rooms, but unfortunately, terrible service.
There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM.
For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out.
A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.
Amazing
116 reviews
9.5/10
Price from
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8.4/10
Very Good
The hotel has a great location and is very clean. The room was fragrant and had clean bed linen.
Hotel was fine but not amazing given the price point. It was the weird interaction at checkout that makes me concerned to recommend to anyone. I wanted to take a photo of the lobby and I was told that I was not allowed to. I have never ever experienced this at any of the hundreds of hotel I’ve stayed at nor did the Fasano Boa Vista or Fasano Punta del Este have similar policies.
Very good quality hotel! Staff were professional, friendly and helpful. The food at the restaurant is probably the best food in Lagoa Santa. Location is right next to the lake, beautiful views. The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes. The bikes are easy to hire from the hotel too! 🚴 Stay HERE!
Max Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
The room was a bit smaller than the previous one stayed, with quite worn out furniture, bedsheets and towels. AC was good, bathroom size was alright as well. The breakfast was the highlight, with great options and many local delicacies. Super well located, near a shopping mall at a walking distance and many famous pubs just across the street.
Amazing place, this hotel is really good. They have a restaurant there with good prices. Food quality was good and they have a shuttle service that is quiet convenient to move in town and to the bus station. The hotel is lovely and bedroom was super nice !
The room is clean, check in process is quick and food is great. Location is in city center despite overall situation in Brazil is not that convenient for foreigner
Great location. Ibis Savassi is close to the customers I usually visit, also having restaurants and shopping mall not far from it. A convenient stay. I just believe Ibis should reward frequent guests; but they don’t; simply they do not care anymore.
GGuest UserAs for the hotel, I thought the service could have been better.
The hotel was not even with the hosting confirmations, but I could only enter the room after several attempts.
And to worse, without conditions contact TRIP by phone.
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